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How and who to contact with login errors to bugreports.qt.io

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  • H henryborchers
    31 May 2023, 19:28

    @SGaist still getting "Sorry, we had some technical problems during your last operation" errors

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    SGaist
    Lifetime Qt Champion
    wrote on 31 May 2023, 19:38 last edited by
    #5

    @henryborchers ok, then it's something else. I can just say that the service is accessible currently. Hope our fellows can help you quickly as can't do more.

    Interested in AI ? www.idiap.ch
    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

    H 1 Reply Last reply 31 May 2023, 20:06
    0
    • S SGaist
      31 May 2023, 19:38

      @henryborchers ok, then it's something else. I can just say that the service is accessible currently. Hope our fellows can help you quickly as can't do more.

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      henryborchers
      wrote on 31 May 2023, 20:06 last edited by
      #6

      @SGaist Thanks, I just wish I knew how to contact support. It's maddening because I see there is a bug report filed today and I have something to add to it. However, you know....I can't

      S 1 Reply Last reply 31 May 2023, 20:09
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      • H henryborchers
        31 May 2023, 20:06

        @SGaist Thanks, I just wish I knew how to contact support. It's maddening because I see there is a bug report filed today and I have something to add to it. However, you know....I can't

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        SGaist
        Lifetime Qt Champion
        wrote on 31 May 2023, 20:09 last edited by
        #7

        @henryborchers @Christian-Ehrlicher pinged the people most likely able to help but it's already after ours so you will likely have to wait until tomorrow for things to move.

        Interested in AI ? www.idiap.ch
        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

        1 Reply Last reply
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        • C Christian Ehrlicher
          31 May 2023, 18:14

          @henryborchers i moved it to Qt.io webservices and hope @Pedro can help here, or maybe @Axel-Spoerl can help?

          A Online
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          Axel Spoerl
          Moderators
          wrote on 1 Jun 2023, 13:19 last edited by
          #8

          @Christian-Ehrlicher @henryborchers
          Can you send me your Jira username and the error in a private message?

          Software Engineer
          The Qt Company, Oslo

          H 1 Reply Last reply 1 Jun 2023, 14:59
          0
          • A Axel Spoerl
            1 Jun 2023, 13:19

            @Christian-Ehrlicher @henryborchers
            Can you send me your Jira username and the error in a private message?

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            henryborchers
            wrote on 1 Jun 2023, 14:59 last edited by
            #9

            @Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you

            A 1 Reply Last reply 1 Jun 2023, 15:32
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            • H henryborchers
              1 Jun 2023, 14:59

              @Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you

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              Axel Spoerl
              Moderators
              wrote on 1 Jun 2023, 15:32 last edited by
              #10

              @henryborchers
              Well received, working on it.

              Software Engineer
              The Qt Company, Oslo

              H 1 Reply Last reply 1 Jun 2023, 16:06
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              • A Axel Spoerl
                1 Jun 2023, 15:32

                @henryborchers
                Well received, working on it.

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                henryborchers
                wrote on 1 Jun 2023, 16:06 last edited by
                #11

                @Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.

                A 1 Reply Last reply 1 Jun 2023, 21:50
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                • H henryborchers
                  1 Jun 2023, 16:06

                  @Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.

                  A Online
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                  Axel Spoerl
                  Moderators
                  wrote on 1 Jun 2023, 21:50 last edited by
                  #12

                  @henryborchers
                  Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                  If you want to report bugs, I might have to slow things down a little bit...
                  (hint: maybe joking)

                  Software Engineer
                  The Qt Company, Oslo

                  A H 2 Replies Last reply 2 Jun 2023, 09:52
                  0
                  • A Axel Spoerl
                    1 Jun 2023, 21:50

                    @henryborchers
                    Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                    If you want to report bugs, I might have to slow things down a little bit...
                    (hint: maybe joking)

                    A Online
                    A Online
                    Axel Spoerl
                    Moderators
                    wrote on 2 Jun 2023, 09:52 last edited by
                    #13

                    Update:
                    We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                    Sorry for the inconvenience.

                    Software Engineer
                    The Qt Company, Oslo

                    H 2 Replies Last reply 2 Jun 2023, 14:42
                    0
                    • A Axel Spoerl
                      1 Jun 2023, 21:50

                      @henryborchers
                      Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                      If you want to report bugs, I might have to slow things down a little bit...
                      (hint: maybe joking)

                      H Offline
                      H Offline
                      henryborchers
                      wrote on 2 Jun 2023, 14:15 last edited by
                      #14

                      @Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:

                      @henryborchers
                      Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                      If you want to report bugs, I might have to slow things down a little bit...
                      (hint: maybe joking)

                      hahahah! you're the worst :)

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                      • A Axel Spoerl
                        2 Jun 2023, 09:52

                        Update:
                        We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                        Sorry for the inconvenience.

                        H Offline
                        H Offline
                        henryborchers
                        wrote on 2 Jun 2023, 14:42 last edited by
                        #15

                        @Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:

                        Update:
                        We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                        Sorry for the inconvenience.

                        @Axel-Spoerl I guess on the way to report of bug I found another one. I'm on a roll!

                        1 Reply Last reply
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                        • A Axel Spoerl
                          2 Jun 2023, 09:52

                          Update:
                          We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                          Sorry for the inconvenience.

                          H Offline
                          H Offline
                          henryborchers
                          wrote on 2 Jun 2023, 16:33 last edited by
                          #16

                          @Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?

                          I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker

                          It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.

                          A 1 Reply Last reply 5 Jun 2023, 05:41
                          0
                          • S Offline
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                            sergueik
                            wrote on 3 Jun 2023, 21:13 last edited by
                            #17

                            Having the same issue, looking forward to the fix :)

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                            0
                            • H henryborchers
                              2 Jun 2023, 16:33

                              @Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?

                              I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker

                              It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.

                              A Online
                              A Online
                              Axel Spoerl
                              Moderators
                              wrote on 5 Jun 2023, 05:41 last edited by
                              #18

                              @henryborchers
                              Would be glad to upload the repo for you, but I get a 404 clicking on the link!

                              Software Engineer
                              The Qt Company, Oslo

                              H 1 Reply Last reply 5 Jun 2023, 17:49
                              1
                              • A Axel Spoerl
                                5 Jun 2023, 05:41

                                @henryborchers
                                Would be glad to upload the repo for you, but I get a 404 clicking on the link!

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                                henryborchers
                                wrote on 5 Jun 2023, 17:49 last edited by
                                #19

                                @Axel-Spoerl Which link? the bug report or my git repo?

                                S 1 Reply Last reply 5 Jun 2023, 17:57
                                0
                                • H henryborchers
                                  5 Jun 2023, 17:49

                                  @Axel-Spoerl Which link? the bug report or my git repo?

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                                  SGaist
                                  Lifetime Qt Champion
                                  wrote on 5 Jun 2023, 17:57 last edited by
                                  #20

                                  @henryborchers the git repo. I have the same issue. Is it a private project ?

                                  Interested in AI ? www.idiap.ch
                                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                  H 1 Reply Last reply 5 Jun 2023, 19:09
                                  1
                                  • S SGaist
                                    5 Jun 2023, 17:57

                                    @henryborchers the git repo. I have the same issue. Is it a private project ?

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                                    henryborchers
                                    wrote on 5 Jun 2023, 19:09 last edited by
                                    #21

                                    @SGaist D'oh! ok I fixed it.

                                    H 1 Reply Last reply 7 Jun 2023, 14:56
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                                    • H henryborchers
                                      5 Jun 2023, 19:09

                                      @SGaist D'oh! ok I fixed it.

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                                      henryborchers
                                      wrote on 7 Jun 2023, 14:56 last edited by henryborchers 6 Jul 2023, 14:57
                                      #22

                                      Looks like things are back up and running with your JIRA server. Thank you to everyone here for your help.

                                      1 Reply Last reply
                                      0
                                      • S SGaist has marked this topic as solved on 7 Jun 2023, 18:31

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                                      2 Jun 2023, 14:15

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