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How and who to contact with login errors to bugreports.qt.io

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  • H henryborchers

    @SGaist Thanks, I just wish I knew how to contact support. It's maddening because I see there is a bug report filed today and I have something to add to it. However, you know....I can't

    SGaistS Offline
    SGaistS Offline
    SGaist
    Lifetime Qt Champion
    wrote on last edited by
    #7

    @henryborchers @Christian-Ehrlicher pinged the people most likely able to help but it's already after ours so you will likely have to wait until tomorrow for things to move.

    Interested in AI ? www.idiap.ch
    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

    1 Reply Last reply
    1
    • Christian EhrlicherC Christian Ehrlicher

      @henryborchers i moved it to Qt.io webservices and hope @Pedro can help here, or maybe @Axel-Spoerl can help?

      Axel SpoerlA Offline
      Axel SpoerlA Offline
      Axel Spoerl
      Moderators
      wrote on last edited by
      #8

      @Christian-Ehrlicher @henryborchers
      Can you send me your Jira username and the error in a private message?

      Software Engineer
      The Qt Company, Oslo

      H 1 Reply Last reply
      0
      • Axel SpoerlA Axel Spoerl

        @Christian-Ehrlicher @henryborchers
        Can you send me your Jira username and the error in a private message?

        H Offline
        H Offline
        henryborchers
        wrote on last edited by
        #9

        @Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you

        Axel SpoerlA 1 Reply Last reply
        0
        • H henryborchers

          @Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you

          Axel SpoerlA Offline
          Axel SpoerlA Offline
          Axel Spoerl
          Moderators
          wrote on last edited by
          #10

          @henryborchers
          Well received, working on it.

          Software Engineer
          The Qt Company, Oslo

          H 1 Reply Last reply
          1
          • Axel SpoerlA Axel Spoerl

            @henryborchers
            Well received, working on it.

            H Offline
            H Offline
            henryborchers
            wrote on last edited by
            #11

            @Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.

            Axel SpoerlA 1 Reply Last reply
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            • H henryborchers

              @Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.

              Axel SpoerlA Offline
              Axel SpoerlA Offline
              Axel Spoerl
              Moderators
              wrote on last edited by
              #12

              @henryborchers
              Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
              If you want to report bugs, I might have to slow things down a little bit...
              (hint: maybe joking)

              Software Engineer
              The Qt Company, Oslo

              Axel SpoerlA H 2 Replies Last reply
              0
              • Axel SpoerlA Axel Spoerl

                @henryborchers
                Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                If you want to report bugs, I might have to slow things down a little bit...
                (hint: maybe joking)

                Axel SpoerlA Offline
                Axel SpoerlA Offline
                Axel Spoerl
                Moderators
                wrote on last edited by
                #13

                Update:
                We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                Sorry for the inconvenience.

                Software Engineer
                The Qt Company, Oslo

                H 2 Replies Last reply
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                • Axel SpoerlA Axel Spoerl

                  @henryborchers
                  Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                  If you want to report bugs, I might have to slow things down a little bit...
                  (hint: maybe joking)

                  H Offline
                  H Offline
                  henryborchers
                  wrote on last edited by
                  #14

                  @Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:

                  @henryborchers
                  Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                  If you want to report bugs, I might have to slow things down a little bit...
                  (hint: maybe joking)

                  hahahah! you're the worst :)

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                  • Axel SpoerlA Axel Spoerl

                    Update:
                    We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                    Sorry for the inconvenience.

                    H Offline
                    H Offline
                    henryborchers
                    wrote on last edited by
                    #15

                    @Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:

                    Update:
                    We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                    Sorry for the inconvenience.

                    @Axel-Spoerl I guess on the way to report of bug I found another one. I'm on a roll!

                    1 Reply Last reply
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                    • Axel SpoerlA Axel Spoerl

                      Update:
                      We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                      Sorry for the inconvenience.

                      H Offline
                      H Offline
                      henryborchers
                      wrote on last edited by
                      #16

                      @Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?

                      I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker

                      It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.

                      Axel SpoerlA 1 Reply Last reply
                      0
                      • S Offline
                        S Offline
                        sergueik
                        wrote on last edited by
                        #17

                        Having the same issue, looking forward to the fix :)

                        1 Reply Last reply
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                        • H henryborchers

                          @Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?

                          I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker

                          It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.

                          Axel SpoerlA Offline
                          Axel SpoerlA Offline
                          Axel Spoerl
                          Moderators
                          wrote on last edited by
                          #18

                          @henryborchers
                          Would be glad to upload the repo for you, but I get a 404 clicking on the link!

                          Software Engineer
                          The Qt Company, Oslo

                          H 1 Reply Last reply
                          1
                          • Axel SpoerlA Axel Spoerl

                            @henryborchers
                            Would be glad to upload the repo for you, but I get a 404 clicking on the link!

                            H Offline
                            H Offline
                            henryborchers
                            wrote on last edited by
                            #19

                            @Axel-Spoerl Which link? the bug report or my git repo?

                            SGaistS 1 Reply Last reply
                            0
                            • H henryborchers

                              @Axel-Spoerl Which link? the bug report or my git repo?

                              SGaistS Offline
                              SGaistS Offline
                              SGaist
                              Lifetime Qt Champion
                              wrote on last edited by
                              #20

                              @henryborchers the git repo. I have the same issue. Is it a private project ?

                              Interested in AI ? www.idiap.ch
                              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                              H 1 Reply Last reply
                              1
                              • SGaistS SGaist

                                @henryborchers the git repo. I have the same issue. Is it a private project ?

                                H Offline
                                H Offline
                                henryborchers
                                wrote on last edited by
                                #21

                                @SGaist D'oh! ok I fixed it.

                                H 1 Reply Last reply
                                0
                                • H henryborchers

                                  @SGaist D'oh! ok I fixed it.

                                  H Offline
                                  H Offline
                                  henryborchers
                                  wrote on last edited by henryborchers
                                  #22

                                  Looks like things are back up and running with your JIRA server. Thank you to everyone here for your help.

                                  1 Reply Last reply
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                                  • SGaistS SGaist has marked this topic as solved on

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