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How and who to contact with login errors to bugreports.qt.io

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  • SGaistS SGaist

    @henryborchers hi and welcome to devnet,

    Can you retry ? If memory serves well there was an update happening today and you may have been caught during it even though the service should just have been made unavailable.

    H Offline
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    henryborchers
    wrote on last edited by
    #4

    @SGaist still getting "Sorry, we had some technical problems during your last operation" errors

    SGaistS 1 Reply Last reply
    0
    • H henryborchers

      @SGaist still getting "Sorry, we had some technical problems during your last operation" errors

      SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #5

      @henryborchers ok, then it's something else. I can just say that the service is accessible currently. Hope our fellows can help you quickly as can't do more.

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

      H 1 Reply Last reply
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      • SGaistS SGaist

        @henryborchers ok, then it's something else. I can just say that the service is accessible currently. Hope our fellows can help you quickly as can't do more.

        H Offline
        H Offline
        henryborchers
        wrote on last edited by
        #6

        @SGaist Thanks, I just wish I knew how to contact support. It's maddening because I see there is a bug report filed today and I have something to add to it. However, you know....I can't

        SGaistS 1 Reply Last reply
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        • H henryborchers

          @SGaist Thanks, I just wish I knew how to contact support. It's maddening because I see there is a bug report filed today and I have something to add to it. However, you know....I can't

          SGaistS Offline
          SGaistS Offline
          SGaist
          Lifetime Qt Champion
          wrote on last edited by
          #7

          @henryborchers @Christian-Ehrlicher pinged the people most likely able to help but it's already after ours so you will likely have to wait until tomorrow for things to move.

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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          • Christian EhrlicherC Christian Ehrlicher

            @henryborchers i moved it to Qt.io webservices and hope @Pedro can help here, or maybe @Axel-Spoerl can help?

            Axel SpoerlA Offline
            Axel SpoerlA Offline
            Axel Spoerl
            Moderators
            wrote on last edited by
            #8

            @Christian-Ehrlicher @henryborchers
            Can you send me your Jira username and the error in a private message?

            Software Engineer
            The Qt Company, Oslo

            H 1 Reply Last reply
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            • Axel SpoerlA Axel Spoerl

              @Christian-Ehrlicher @henryborchers
              Can you send me your Jira username and the error in a private message?

              H Offline
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              henryborchers
              wrote on last edited by
              #9

              @Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you

              Axel SpoerlA 1 Reply Last reply
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              • H henryborchers

                @Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you

                Axel SpoerlA Offline
                Axel SpoerlA Offline
                Axel Spoerl
                Moderators
                wrote on last edited by
                #10

                @henryborchers
                Well received, working on it.

                Software Engineer
                The Qt Company, Oslo

                H 1 Reply Last reply
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                • Axel SpoerlA Axel Spoerl

                  @henryborchers
                  Well received, working on it.

                  H Offline
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                  henryborchers
                  wrote on last edited by
                  #11

                  @Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.

                  Axel SpoerlA 1 Reply Last reply
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                  • H henryborchers

                    @Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.

                    Axel SpoerlA Offline
                    Axel SpoerlA Offline
                    Axel Spoerl
                    Moderators
                    wrote on last edited by
                    #12

                    @henryborchers
                    Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                    If you want to report bugs, I might have to slow things down a little bit...
                    (hint: maybe joking)

                    Software Engineer
                    The Qt Company, Oslo

                    Axel SpoerlA H 2 Replies Last reply
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                    • Axel SpoerlA Axel Spoerl

                      @henryborchers
                      Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                      If you want to report bugs, I might have to slow things down a little bit...
                      (hint: maybe joking)

                      Axel SpoerlA Offline
                      Axel SpoerlA Offline
                      Axel Spoerl
                      Moderators
                      wrote on last edited by
                      #13

                      Update:
                      We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                      Sorry for the inconvenience.

                      Software Engineer
                      The Qt Company, Oslo

                      H 2 Replies Last reply
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                      • Axel SpoerlA Axel Spoerl

                        @henryborchers
                        Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                        If you want to report bugs, I might have to slow things down a little bit...
                        (hint: maybe joking)

                        H Offline
                        H Offline
                        henryborchers
                        wrote on last edited by
                        #14

                        @Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:

                        @henryborchers
                        Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
                        If you want to report bugs, I might have to slow things down a little bit...
                        (hint: maybe joking)

                        hahahah! you're the worst :)

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                        0
                        • Axel SpoerlA Axel Spoerl

                          Update:
                          We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                          Sorry for the inconvenience.

                          H Offline
                          H Offline
                          henryborchers
                          wrote on last edited by
                          #15

                          @Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:

                          Update:
                          We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                          Sorry for the inconvenience.

                          @Axel-Spoerl I guess on the way to report of bug I found another one. I'm on a roll!

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                          • Axel SpoerlA Axel Spoerl

                            Update:
                            We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
                            Sorry for the inconvenience.

                            H Offline
                            H Offline
                            henryborchers
                            wrote on last edited by
                            #16

                            @Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?

                            I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker

                            It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.

                            Axel SpoerlA 1 Reply Last reply
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                            • S Offline
                              S Offline
                              sergueik
                              wrote on last edited by
                              #17

                              Having the same issue, looking forward to the fix :)

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                              • H henryborchers

                                @Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?

                                I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker

                                It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.

                                Axel SpoerlA Offline
                                Axel SpoerlA Offline
                                Axel Spoerl
                                Moderators
                                wrote on last edited by
                                #18

                                @henryborchers
                                Would be glad to upload the repo for you, but I get a 404 clicking on the link!

                                Software Engineer
                                The Qt Company, Oslo

                                H 1 Reply Last reply
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                                • Axel SpoerlA Axel Spoerl

                                  @henryborchers
                                  Would be glad to upload the repo for you, but I get a 404 clicking on the link!

                                  H Offline
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                                  henryborchers
                                  wrote on last edited by
                                  #19

                                  @Axel-Spoerl Which link? the bug report or my git repo?

                                  SGaistS 1 Reply Last reply
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                                  • H henryborchers

                                    @Axel-Spoerl Which link? the bug report or my git repo?

                                    SGaistS Offline
                                    SGaistS Offline
                                    SGaist
                                    Lifetime Qt Champion
                                    wrote on last edited by
                                    #20

                                    @henryborchers the git repo. I have the same issue. Is it a private project ?

                                    Interested in AI ? www.idiap.ch
                                    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                    H 1 Reply Last reply
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                                    • SGaistS SGaist

                                      @henryborchers the git repo. I have the same issue. Is it a private project ?

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                                      henryborchers
                                      wrote on last edited by
                                      #21

                                      @SGaist D'oh! ok I fixed it.

                                      H 1 Reply Last reply
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                                      • H henryborchers

                                        @SGaist D'oh! ok I fixed it.

                                        H Offline
                                        H Offline
                                        henryborchers
                                        wrote on last edited by henryborchers
                                        #22

                                        Looks like things are back up and running with your JIRA server. Thank you to everyone here for your help.

                                        1 Reply Last reply
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                                        • SGaistS SGaist has marked this topic as solved on

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