(solved) Creator 2.6.2 getting error message on startup (Mac OS X)



  • Specifically, plugin loader messages saying it can't load Help and UpdateInfo.

    Details for help message:

    bq. /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib: Cannot load library /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib: (dlopen(/Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib, 5): Symbol not found: _kCFWebServicesProviderDefaultDisplayNameKey
    Referenced from: /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/../../Frameworks/QtWebKit.framework/Versions/5/QtWebKit
    Expected in: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    in /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/../../Frameworks/QtWebKit.framework/Versions/5/QtWebKit)

    Details for UpdateInfo message:

    bq. Plugin initialization failed: Could not determine location of maintenance tool. Please check your installation if you did not enable this plugin manually.

    Regarding the help message, I'm not sure I know what it means by a symbol, but the file /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib is definitely present.

    Any ideas what's going on here? Thanks.

    EDIT: the help error message has magically gone away, but I'm still getting the UpdateInfo message.



  • Hi,

    Same problem over here. Tried disabling the firewall but to no avail.
    Got it working at work, though, no problem there... Windows 7 in both places.



  • Any ideas, anyone?


  • Moderators

    Is a problem when you are starting qt creator?

    When yes, your title is perhaps a bit misleading and should be adjusted.



  • Better?


  • Moderators

    Yes, much BETTER ;-)

    I think it fits more into "tools" then. Going to move it.



  • [quote author="mzimmers" date="1359734460"]Specifically, plugin loader messages saying it can't load Help and UpdateInfo.

    Details for help message:

    bq. /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib: Cannot load library /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib: (dlopen(/Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib, 5): Symbol not found: _kCFWebServicesProviderDefaultDisplayNameKey
    Referenced from: /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/../../Frameworks/QtWebKit.framework/Versions/5/QtWebKit
    Expected in: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    in /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/../../Frameworks/QtWebKit.framework/Versions/5/QtWebKit)
    [/quote]

    You are trying to run the stock Qt Creator binaries on Mac OS X 10.6, which is no longer supported (you can still compile and run Qt Creator on 10.6, but our binary packages do no longer work).

    [quote author="mzimmers" date="1359734460"]Details for UpdateInfo message:

    bq. Plugin initialization failed: Could not determine location of maintenance tool. Please check your installation if you did not enable this plugin manually.

    Regarding the help message, I'm not sure I know what it means by a symbol, but the file /Developer/Applications/Qt/Qt Creator.app/Contents/PlugIns/QtProject/libHelp.dylib is definitely present.

    Any ideas what's going on here? Thanks.

    EDIT: the help error message has magically gone away, but I'm still getting the UpdateInfo message.[/quote]

    The UpdateInfo plugin shouldn't be enabled for the Qt Creator-only binaries in the first place, please go to "Qt Creator > About Plugins" in Qt Creator's menu, and turn it off.



  • Thank you, Eike. That explains why the help error went away when I upgraded to 10.8.

    Regarding the "About Plugins"...I have two entries for that in my menu. Any ideas why that is?



  • [quote author="mzimmers" date="1363009526"]
    Regarding the "About Plugins"...I have two entries for that in my menu. Any ideas why that is?[/quote]

    Because you are using Qt5 which has such a bug :)
    https://bugreports.qt-project.org/browse/QTCREATORBUG-8152
    All entries should just work correctly though.



  • Thank you again, Eike.


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