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Qt crash at installation

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  • hskoglundH hskoglund

    Hi, does it still crash if you try installing Qt to some location other than C:\Qt?

    F Offline
    F Offline
    Fasstaff
    wrote on last edited by
    #7

    @hskoglund

    Hello,
    I'm trying to install it in my E: drive so yeah, it does

    1 Reply Last reply
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    • hskoglundH Offline
      hskoglundH Offline
      hskoglund
      wrote on last edited by
      #8

      Ok let me rephrase the question: does it still crash if you try to install to C:\Qt?

      F 1 Reply Last reply
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      • hskoglundH hskoglund

        Ok let me rephrase the question: does it still crash if you try to install to C:\Qt?

        F Offline
        F Offline
        Fasstaff
        wrote on last edited by
        #9

        @hskoglund

        I just tried and yes it crash too

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        • hskoglundH Offline
          hskoglundH Offline
          hskoglund
          wrote on last edited by
          #10

          Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

          set path=
          E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
          
          F 2 Replies Last reply
          4
          • hskoglundH hskoglund

            Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

            set path=
            E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
            
            F Offline
            F Offline
            Fasstaff
            wrote on last edited by
            #11

            @hskoglund Sorry for not knowing it, but what would setting a path do ?

            JonBJ 1 Reply Last reply
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            • F Fasstaff

              @hskoglund Sorry for not knowing it, but what would setting a path do ?

              JonBJ Offline
              JonBJ Offline
              JonB
              wrote on last edited by
              #12

              @Fasstaff
              The code is clearing the path environment variable to try to ensure the installer doesn't try to load/run/find something elsewhere that it's not supposed to.

              But it doesn't matter unless you try @hskoglund 2 lines (exactly as shown) in a Command Prompt. See if that makes it work or whether you have the same crash.

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              • hskoglundH hskoglund

                Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

                set path=
                E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
                
                F Offline
                F Offline
                Fasstaff
                wrote on last edited by Fasstaff
                #13

                @hskoglund
                Oh, I don't know why but this solve my problem, thank you very very much !

                Though, if possible, I would still like the explanation ^^

                JKSHJ 1 Reply Last reply
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                • F Fasstaff

                  @hskoglund
                  Oh, I don't know why but this solve my problem, thank you very very much !

                  Though, if possible, I would still like the explanation ^^

                  JKSHJ Offline
                  JKSHJ Offline
                  JKSH
                  Moderators
                  wrote on last edited by JKSH
                  #14

                  @Fasstaff said in Qt crash at installation:

                  @hskoglund
                  Oh, I don't know why but this solve my problem, thank you very very much !

                  Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

                  • Click "Topic Tools" -> "Mark Post as Solved"
                  • Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

                  Though, if possible, I would still like the explanation ^^

                  The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

                  If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

                  For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

                  Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                  F 1 Reply Last reply
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                  • JKSHJ JKSH

                    @Fasstaff said in Qt crash at installation:

                    @hskoglund
                    Oh, I don't know why but this solve my problem, thank you very very much !

                    Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

                    • Click "Topic Tools" -> "Mark Post as Solved"
                    • Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

                    Though, if possible, I would still like the explanation ^^

                    The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

                    If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

                    For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

                    F Offline
                    F Offline
                    Fasstaff
                    wrote on last edited by
                    #15

                    @JKSH
                    Thank you very much for the explanation !
                    And yeah, marking the topic as solved !

                    1 Reply Last reply
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                    • S Offline
                      S Offline
                      sunhouzi
                      wrote on last edited by
                      #16

                      i have same problem, and i try run set path in cmd:

                      set path=
                      qt-opensource-windows-x86-5.14.2.exe
                      but it still crash, also i try use online install, it same result crash on progress.

                      I try change install path to C or D, it still crash !

                      I Think the system have problem, but i upgrade to windows 11, it still cash !

                      this is system event log:

                      错误应用程序名称: qt-opensource-windows-x86-5.14.2.exe,版本: 3.2.2.0,时间戳: 0x5e673bc0
                      错误模块名称: unknown,版本: 0.0.0.0,时间戳: 0x00000000
                      异常代码: 0xc0000005
                      错误偏移量: 0x00000000
                      错误进程 ID: 0x5f48
                      错误应用程序启动时间: 0x01d7dad7a42aeffe
                      错误应用程序路径: D:\Download\EGDownloads\qt-opensource-windows-x86-5.14.2.exe
                      错误模块路径: unknown
                      报告 ID: 3e71d254-b3f0-491a-b111-88f38447180c
                      错误程序包全名:
                      错误程序包相对应用程序 ID:

                      1 Reply Last reply
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                      • S Offline
                        S Offline
                        sunhouzi
                        wrote on last edited by
                        #17

                        this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                        this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                        JKSHJ 1 Reply Last reply
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                        • S sunhouzi

                          this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                          this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                          JKSHJ Offline
                          JKSHJ Offline
                          JKSH
                          Moderators
                          wrote on last edited by
                          #18

                          Hi, and welcome!

                          Do you have another PC? Can you try running the installer on a different PC?

                          @sunhouzi said in Qt crash at installation:

                          this is system event log:

                          Unfortunately, the log doesn't say what caused the crash.

                          this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                          this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                          The website is asking us to login. So, we are unable to view those videos.

                          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                          S 1 Reply Last reply
                          0
                          • S Offline
                            S Offline
                            sunhouzi
                            wrote on last edited by
                            #19
                            This post is deleted!
                            JKSHJ 1 Reply Last reply
                            0
                            • JKSHJ JKSH

                              Hi, and welcome!

                              Do you have another PC? Can you try running the installer on a different PC?

                              @sunhouzi said in Qt crash at installation:

                              this is system event log:

                              Unfortunately, the log doesn't say what caused the crash.

                              this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                              this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                              The website is asking us to login. So, we are unable to view those videos.

                              S Offline
                              S Offline
                              sunhouzi
                              wrote on last edited by
                              #20

                              @JKSH another pc is no problem.

                              i change video to this:

                              install offline:
                              file url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7
                              play url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&ep=&fid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&open=normal

                              install online :
                              file url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af
                              play url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af&ep=&fid=a5e4278d69a94d11a0878112e9e179af&open=normal

                              1 Reply Last reply
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                              • S sunhouzi

                                This post is deleted!

                                JKSHJ Offline
                                JKSHJ Offline
                                JKSH
                                Moderators
                                wrote on last edited by
                                #21

                                @sunhouzi said in Qt crash at installation:

                                another pc is no problem.

                                OK, can you try installing on another PC? Does it crash there?

                                i change video

                                Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

                                Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                                S 1 Reply Last reply
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                                • JKSHJ JKSH

                                  @sunhouzi said in Qt crash at installation:

                                  another pc is no problem.

                                  OK, can you try installing on another PC? Does it crash there?

                                  i change video

                                  Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

                                  S Offline
                                  S Offline
                                  sunhouzi
                                  wrote on last edited by
                                  #22

                                  @JKSH i install qt in virtual box on crashed pc, install success.

                                  this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                                  this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                                  JKSHJ 1 Reply Last reply
                                  0
                                  • S sunhouzi

                                    @JKSH i install qt in virtual box on crashed pc, install success.

                                    this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                                    this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                                    JKSHJ Offline
                                    JKSHJ Offline
                                    JKSH
                                    Moderators
                                    wrote on last edited by
                                    #23

                                    @sunhouzi said in Qt crash at installation:

                                    i install qt in virtual box on crashed pc, install success.

                                    Great! Happy coding.

                                    Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                                    S 1 Reply Last reply
                                    0
                                    • JKSHJ JKSH

                                      @sunhouzi said in Qt crash at installation:

                                      i install qt in virtual box on crashed pc, install success.

                                      Great! Happy coding.

                                      S Offline
                                      S Offline
                                      sunhouzi
                                      wrote on last edited by
                                      #24

                                      @JKSH no. no. no, it is not resolve my problem.

                                      i need install qt in origin pc not virtual box. virtual box is a test environment.

                                      JKSHJ 1 Reply Last reply
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                                      • S sunhouzi

                                        @JKSH no. no. no, it is not resolve my problem.

                                        i need install qt in origin pc not virtual box. virtual box is a test environment.

                                        JKSHJ Offline
                                        JKSHJ Offline
                                        JKSH
                                        Moderators
                                        wrote on last edited by
                                        #25

                                        @sunhouzi said in Qt crash at installation:

                                        i need install qt in origin pc not virtual box.

                                        Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

                                        Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                                        S 1 Reply Last reply
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                                        • JKSHJ JKSH

                                          @sunhouzi said in Qt crash at installation:

                                          i need install qt in origin pc not virtual box.

                                          Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

                                          S Offline
                                          S Offline
                                          sunhouzi
                                          wrote on last edited by
                                          #26

                                          @JKSH I try disable antivirus, it still crash.
                                          can you feedback this problem to developer? i can upload log if need.

                                          jsulmJ 1 Reply Last reply
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