Qt crash at installation

hskoglund

Hi, does it still crash if you try installing Qt to some location other than C:\Qt?

Fasstaff

@LeLev

Yeah, it does (never gone to look at that before)

it says that : (It's in french though, ask if translation is necessary)

Nom de l’application défaillante qt-unified-windows-x86-3.2.1-2-online.exe, version : 3.2.1.0, horodatage : 0x5e3a9b5c
Nom du module défaillant : unknown, version : 0.0.0.0, horodatage : 0x00000000
Code d’exception : 0xc0000005
Décalage d’erreur : 0x00000000
ID du processus défaillant : 0x4a3c
Heure de début de l’application défaillante : 0x01d5e297a1d14c96
Chemin d’accès de l’application défaillante : E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
Chemin d’accès du module défaillant: unknown
ID de rapport : 9ac2f3c2-ce73-4179-b936-7356413b2cc9
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Fasstaff

@hskoglund

Hello,
I'm trying to install it in my E: drive so yeah, it does

hskoglund

Ok let me rephrase the question: does it still crash if you try to install to C:\Qt?

Fasstaff

@hskoglund

I just tried and yes it crash too

hskoglund

Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

set path=
E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe

Fasstaff

@hskoglund Sorry for not knowing it, but what would setting a path do ?

JonB

@Fasstaff
The code is clearing the path environment variable to try to ensure the installer doesn't try to load/run/find something elsewhere that it's not supposed to.

But it doesn't matter unless you try @hskoglund 2 lines (exactly as shown) in a Command Prompt. See if that makes it work or whether you have the same crash.

Fasstaff

@hskoglund
Oh, I don't know why but this solve my problem, thank you very very much !

Though, if possible, I would still like the explanation ^^

JKSH

@Fasstaff said in Qt crash at installation:

@hskoglund
Oh, I don't know why but this solve my problem, thank you very very much !

Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

Click "Topic Tools" -> "Mark Post as Solved"
Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

Though, if possible, I would still like the explanation ^^

The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

Fasstaff

@JKSH
Thank you very much for the explanation !
And yeah, marking the topic as solved !

sunhouzi

i have same problem, and i try run set path in cmd:

set path=
qt-opensource-windows-x86-5.14.2.exe
but it still crash, also i try use online install, it same result crash on progress.

I try change install path to C or D, it still crash !

I Think the system have problem, but i upgrade to windows 11, it still cash !

this is system event log:

错误应用程序名称: qt-opensource-windows-x86-5.14.2.exe，版本: 3.2.2.0，时间戳: 0x5e673bc0
错误模块名称: unknown，版本: 0.0.0.0，时间戳: 0x00000000
异常代码: 0xc0000005
错误偏移量: 0x00000000
错误进程 ID: 0x5f48
错误应用程序启动时间: 0x01d7dad7a42aeffe
错误应用程序路径: D:\Download\EGDownloads\qt-opensource-windows-x86-5.14.2.exe
错误模块路径: unknown
报告 ID: 3e71d254-b3f0-491a-b111-88f38447180c
错误程序包全名:
错误程序包相对应用程序 ID:

sunhouzi

this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

JKSH

Hi, and welcome!

Do you have another PC? Can you try running the installer on a different PC?

@sunhouzi said in Qt crash at installation:

this is system event log:

Unfortunately, the log doesn't say what caused the crash.

this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

The website is asking us to login. So, we are unable to view those videos.

sunhouzi

This post is deleted!

sunhouzi

@JKSH another pc is no problem.

i change video to this:

install offline:
file url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7
play url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&ep=&fid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&open=normal

install online :
file url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af
play url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af&ep=&fid=a5e4278d69a94d11a0878112e9e179af&open=normal

JKSH

@sunhouzi said in Qt crash at installation:

another pc is no problem.

OK, can you try installing on another PC? Does it crash there?

i change video

Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

sunhouzi

@JKSH i install qt in virtual box on crashed pc, install success.

this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

JKSH

@sunhouzi said in Qt crash at installation:

i install qt in virtual box on crashed pc, install success.

Great! Happy coding.

sunhouzi

@JKSH no. no. no, it is not resolve my problem.

i need install qt in origin pc not virtual box. virtual box is a test environment.