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Qt crash at installation

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  • ODБOïO ODБOï

    @Fasstaff said in Qt crash at installation:

    Or an idea why it's happening ?

    try to see if something is reported in your windows event viewer just after the crash

    F Offline
    F Offline
    Fasstaff
    wrote on last edited by
    #6

    @LeLev

    Yeah, it does (never gone to look at that before)

    it says that : (It's in french though, ask if translation is necessary)

    Nom de l’application défaillante qt-unified-windows-x86-3.2.1-2-online.exe, version : 3.2.1.0, horodatage : 0x5e3a9b5c
    Nom du module défaillant : unknown, version : 0.0.0.0, horodatage : 0x00000000
    Code d’exception : 0xc0000005
    Décalage d’erreur : 0x00000000
    ID du processus défaillant : 0x4a3c
    Heure de début de l’application défaillante : 0x01d5e297a1d14c96
    Chemin d’accès de l’application défaillante : E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
    Chemin d’accès du module défaillant: unknown
    ID de rapport : 9ac2f3c2-ce73-4179-b936-7356413b2cc9
    Nom complet du package défaillant :
    ID de l’application relative au package défaillant :

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    • hskoglundH hskoglund

      Hi, does it still crash if you try installing Qt to some location other than C:\Qt?

      F Offline
      F Offline
      Fasstaff
      wrote on last edited by
      #7

      @hskoglund

      Hello,
      I'm trying to install it in my E: drive so yeah, it does

      1 Reply Last reply
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      • hskoglundH Online
        hskoglundH Online
        hskoglund
        wrote on last edited by
        #8

        Ok let me rephrase the question: does it still crash if you try to install to C:\Qt?

        F 1 Reply Last reply
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        • hskoglundH hskoglund

          Ok let me rephrase the question: does it still crash if you try to install to C:\Qt?

          F Offline
          F Offline
          Fasstaff
          wrote on last edited by
          #9

          @hskoglund

          I just tried and yes it crash too

          1 Reply Last reply
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          • hskoglundH Online
            hskoglundH Online
            hskoglund
            wrote on last edited by
            #10

            Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

            set path=
            E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
            
            F 2 Replies Last reply
            4
            • hskoglundH hskoglund

              Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

              set path=
              E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
              
              F Offline
              F Offline
              Fasstaff
              wrote on last edited by
              #11

              @hskoglund Sorry for not knowing it, but what would setting a path do ?

              JonBJ 1 Reply Last reply
              0
              • F Fasstaff

                @hskoglund Sorry for not knowing it, but what would setting a path do ?

                JonBJ Offline
                JonBJ Offline
                JonB
                wrote on last edited by
                #12

                @Fasstaff
                The code is clearing the path environment variable to try to ensure the installer doesn't try to load/run/find something elsewhere that it's not supposed to.

                But it doesn't matter unless you try @hskoglund 2 lines (exactly as shown) in a Command Prompt. See if that makes it work or whether you have the same crash.

                1 Reply Last reply
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                • hskoglundH hskoglund

                  Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

                  set path=
                  E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
                  
                  F Offline
                  F Offline
                  Fasstaff
                  wrote on last edited by Fasstaff
                  #13

                  @hskoglund
                  Oh, I don't know why but this solve my problem, thank you very very much !

                  Though, if possible, I would still like the explanation ^^

                  JKSHJ 1 Reply Last reply
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                  • F Fasstaff

                    @hskoglund
                    Oh, I don't know why but this solve my problem, thank you very very much !

                    Though, if possible, I would still like the explanation ^^

                    JKSHJ Offline
                    JKSHJ Offline
                    JKSH
                    Moderators
                    wrote on last edited by JKSH
                    #14

                    @Fasstaff said in Qt crash at installation:

                    @hskoglund
                    Oh, I don't know why but this solve my problem, thank you very very much !

                    Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

                    • Click "Topic Tools" -> "Mark Post as Solved"
                    • Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

                    Though, if possible, I would still like the explanation ^^

                    The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

                    If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

                    For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

                    Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                    F 1 Reply Last reply
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                    • JKSHJ JKSH

                      @Fasstaff said in Qt crash at installation:

                      @hskoglund
                      Oh, I don't know why but this solve my problem, thank you very very much !

                      Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

                      • Click "Topic Tools" -> "Mark Post as Solved"
                      • Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

                      Though, if possible, I would still like the explanation ^^

                      The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

                      If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

                      For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

                      F Offline
                      F Offline
                      Fasstaff
                      wrote on last edited by
                      #15

                      @JKSH
                      Thank you very much for the explanation !
                      And yeah, marking the topic as solved !

                      1 Reply Last reply
                      0
                      • S Offline
                        S Offline
                        sunhouzi
                        wrote on last edited by
                        #16

                        i have same problem, and i try run set path in cmd:

                        set path=
                        qt-opensource-windows-x86-5.14.2.exe
                        but it still crash, also i try use online install, it same result crash on progress.

                        I try change install path to C or D, it still crash !

                        I Think the system have problem, but i upgrade to windows 11, it still cash !

                        this is system event log:

                        错误应用程序名称: qt-opensource-windows-x86-5.14.2.exe,版本: 3.2.2.0,时间戳: 0x5e673bc0
                        错误模块名称: unknown,版本: 0.0.0.0,时间戳: 0x00000000
                        异常代码: 0xc0000005
                        错误偏移量: 0x00000000
                        错误进程 ID: 0x5f48
                        错误应用程序启动时间: 0x01d7dad7a42aeffe
                        错误应用程序路径: D:\Download\EGDownloads\qt-opensource-windows-x86-5.14.2.exe
                        错误模块路径: unknown
                        报告 ID: 3e71d254-b3f0-491a-b111-88f38447180c
                        错误程序包全名:
                        错误程序包相对应用程序 ID:

                        1 Reply Last reply
                        0
                        • S Offline
                          S Offline
                          sunhouzi
                          wrote on last edited by
                          #17

                          this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                          this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                          JKSHJ 1 Reply Last reply
                          0
                          • S sunhouzi

                            this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                            this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                            JKSHJ Offline
                            JKSHJ Offline
                            JKSH
                            Moderators
                            wrote on last edited by
                            #18

                            Hi, and welcome!

                            Do you have another PC? Can you try running the installer on a different PC?

                            @sunhouzi said in Qt crash at installation:

                            this is system event log:

                            Unfortunately, the log doesn't say what caused the crash.

                            this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                            this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                            The website is asking us to login. So, we are unable to view those videos.

                            Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                            S 1 Reply Last reply
                            0
                            • S Offline
                              S Offline
                              sunhouzi
                              wrote on last edited by
                              #19
                              This post is deleted!
                              JKSHJ 1 Reply Last reply
                              0
                              • JKSHJ JKSH

                                Hi, and welcome!

                                Do you have another PC? Can you try running the installer on a different PC?

                                @sunhouzi said in Qt crash at installation:

                                this is system event log:

                                Unfortunately, the log doesn't say what caused the crash.

                                this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                                this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                                The website is asking us to login. So, we are unable to view those videos.

                                S Offline
                                S Offline
                                sunhouzi
                                wrote on last edited by
                                #20

                                @JKSH another pc is no problem.

                                i change video to this:

                                install offline:
                                file url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7
                                play url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&ep=&fid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&open=normal

                                install online :
                                file url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af
                                play url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af&ep=&fid=a5e4278d69a94d11a0878112e9e179af&open=normal

                                1 Reply Last reply
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                                • S sunhouzi

                                  This post is deleted!

                                  JKSHJ Offline
                                  JKSHJ Offline
                                  JKSH
                                  Moderators
                                  wrote on last edited by
                                  #21

                                  @sunhouzi said in Qt crash at installation:

                                  another pc is no problem.

                                  OK, can you try installing on another PC? Does it crash there?

                                  i change video

                                  Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

                                  Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                                  S 1 Reply Last reply
                                  0
                                  • JKSHJ JKSH

                                    @sunhouzi said in Qt crash at installation:

                                    another pc is no problem.

                                    OK, can you try installing on another PC? Does it crash there?

                                    i change video

                                    Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

                                    S Offline
                                    S Offline
                                    sunhouzi
                                    wrote on last edited by
                                    #22

                                    @JKSH i install qt in virtual box on crashed pc, install success.

                                    this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                                    this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                                    JKSHJ 1 Reply Last reply
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                                    • S sunhouzi

                                      @JKSH i install qt in virtual box on crashed pc, install success.

                                      this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                                      this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                                      JKSHJ Offline
                                      JKSHJ Offline
                                      JKSH
                                      Moderators
                                      wrote on last edited by
                                      #23

                                      @sunhouzi said in Qt crash at installation:

                                      i install qt in virtual box on crashed pc, install success.

                                      Great! Happy coding.

                                      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                                      S 1 Reply Last reply
                                      0
                                      • JKSHJ JKSH

                                        @sunhouzi said in Qt crash at installation:

                                        i install qt in virtual box on crashed pc, install success.

                                        Great! Happy coding.

                                        S Offline
                                        S Offline
                                        sunhouzi
                                        wrote on last edited by
                                        #24

                                        @JKSH no. no. no, it is not resolve my problem.

                                        i need install qt in origin pc not virtual box. virtual box is a test environment.

                                        JKSHJ 1 Reply Last reply
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                                        • S sunhouzi

                                          @JKSH no. no. no, it is not resolve my problem.

                                          i need install qt in origin pc not virtual box. virtual box is a test environment.

                                          JKSHJ Offline
                                          JKSHJ Offline
                                          JKSH
                                          Moderators
                                          wrote on last edited by
                                          #25

                                          @sunhouzi said in Qt crash at installation:

                                          i need install qt in origin pc not virtual box.

                                          Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

                                          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                                          S 1 Reply Last reply
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