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Cannot log into bugreports.qt.io

Scheduled Pinned Locked Moved Solved Qt.io webservices
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  • K Offline
    K Offline
    Kenz Dale
    wrote on 28 Nov 2018, 16:46 last edited by
    #1

    When I try to authorize my account for accessing bug reports, I get stuck in an infinite loop on the User Authentication Confirmation page. No matter how many times I click Accept it just sends me back to the same page.

    How can I resolve this so I can contribute to some open bug reports?

    J 1 Reply Last reply 29 Nov 2018, 02:09
    0
    • S Offline
      S Offline
      sierdzio
      Moderators
      wrote on 28 Nov 2018, 20:41 last edited by
      #2

      @AndyS can you help?

      (Z(:^

      1 Reply Last reply
      1
      • K Kenz Dale
        28 Nov 2018, 16:46

        When I try to authorize my account for accessing bug reports, I get stuck in an infinite loop on the User Authentication Confirmation page. No matter how many times I click Accept it just sends me back to the same page.

        How can I resolve this so I can contribute to some open bug reports?

        J Offline
        J Offline
        JKSH
        Moderators
        wrote on 29 Nov 2018, 02:09 last edited by
        #3

        @Kenz-Dale Does it help if you disable all your browser's extensions, or use a different browser?

        Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

        1 Reply Last reply
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        • K Offline
          K Offline
          Kenz Dale
          wrote on 29 Nov 2018, 13:21 last edited by
          #4

          @JKSH, I used Chrome, Vivaldi, and Safari, both with and without privacy mode. It was the same experience across all.

          1 Reply Last reply
          0
          • A Offline
            A Offline
            AndyS
            Moderators
            wrote on 4 Dec 2018, 09:52 last edited by
            #5

            @Kenz-Dale

            Sorry for the late reply, can you PM me your email address so I can check the account from our side? Thanks.

            Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

            1 Reply Last reply
            1
            • K Offline
              K Offline
              Kenz Dale
              wrote on 11 Dec 2018, 14:10 last edited by
              #6

              Fixed, thanks to all involved!

              1 Reply Last reply
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