How and who to contact with login errors to bugreports.qt.io
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wrote on 31 May 2023, 15:43 last edited by henryborchers
I'm trying to post a bug report but every time I try to login to bugreports.qt.io, I get a JIRA error with a log referral number. The error tells me to send this number to my Jira admin but I can't figure out how. Any ideas?
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C Christian Ehrlicher moved this topic from The Lounge on 31 May 2023, 18:13
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I'm trying to post a bug report but every time I try to login to bugreports.qt.io, I get a JIRA error with a log referral number. The error tells me to send this number to my Jira admin but I can't figure out how. Any ideas?
@henryborchers i moved it to Qt.io webservices and hope @Pedro can help here, or maybe @Axel-Spoerl can help?
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I'm trying to post a bug report but every time I try to login to bugreports.qt.io, I get a JIRA error with a log referral number. The error tells me to send this number to my Jira admin but I can't figure out how. Any ideas?
@henryborchers hi and welcome to devnet,
Can you retry ? If memory serves well there was an update happening today and you may have been caught during it even though the service should just have been made unavailable.
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@henryborchers hi and welcome to devnet,
Can you retry ? If memory serves well there was an update happening today and you may have been caught during it even though the service should just have been made unavailable.
wrote on 31 May 2023, 19:28 last edited by@SGaist still getting "Sorry, we had some technical problems during your last operation" errors
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@SGaist still getting "Sorry, we had some technical problems during your last operation" errors
@henryborchers ok, then it's something else. I can just say that the service is accessible currently. Hope our fellows can help you quickly as can't do more.
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@henryborchers ok, then it's something else. I can just say that the service is accessible currently. Hope our fellows can help you quickly as can't do more.
wrote on 31 May 2023, 20:06 last edited by@SGaist Thanks, I just wish I knew how to contact support. It's maddening because I see there is a bug report filed today and I have something to add to it. However, you know....I can't
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@SGaist Thanks, I just wish I knew how to contact support. It's maddening because I see there is a bug report filed today and I have something to add to it. However, you know....I can't
@henryborchers @Christian-Ehrlicher pinged the people most likely able to help but it's already after ours so you will likely have to wait until tomorrow for things to move.
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@henryborchers i moved it to Qt.io webservices and hope @Pedro can help here, or maybe @Axel-Spoerl can help?
@Christian-Ehrlicher @henryborchers
Can you send me your Jira username and the error in a private message? -
@Christian-Ehrlicher @henryborchers
Can you send me your Jira username and the error in a private message?wrote on 1 Jun 2023, 14:59 last edited by@Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you
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@Axel-Spoerl messaged you. Hopefully we can resolve this without too much trouble. Thank you
@henryborchers
Well received, working on it. -
@henryborchers
Well received, working on it.wrote on 1 Jun 2023, 16:06 last edited by@Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.
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@Axel-Spoerl YAY! I'm looking forward to being able to log in and help report bugs.
@henryborchers
Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
If you want to report bugs, I might have to slow things down a little bit...
(hint: maybe joking) -
@henryborchers
Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
If you want to report bugs, I might have to slow things down a little bit...
(hint: maybe joking)Update:
We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
Sorry for the inconvenience. -
@henryborchers
Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
If you want to report bugs, I might have to slow things down a little bit...
(hint: maybe joking)wrote on 2 Jun 2023, 14:15 last edited by@Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:
@henryborchers
Oh, I thought you wanted to grab bug reports, fix them, add me as a reviewer, so I can yank in the credits.
If you want to report bugs, I might have to slow things down a little bit...
(hint: maybe joking)hahahah! you're the worst :)
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Update:
We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
Sorry for the inconvenience.wrote on 2 Jun 2023, 14:42 last edited by@Axel-Spoerl said in How and who to contact with login errors to bugreports.qt.io:
Update:
We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
Sorry for the inconvenience.@Axel-Spoerl I guess on the way to report of bug I found another one. I'm on a roll!
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Update:
We have recently had a Jira update, which appears to cause trouble for new user registries. We are on it, I'll keep you posted here.
Sorry for the inconvenience.wrote on 2 Jun 2023, 16:33 last edited by@Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?
I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker
It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.
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wrote on 3 Jun 2023, 21:13 last edited by
Having the same issue, looking forward to the fix :)
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@Axel-Spoerl In the meantime can you do me a favor and post something to https://bugreports.qt.io/browse/QTBUG-114115?
I have a github repo that reproduces this bug. https://github.com/henryborchers/pyside6_import_test_in_windows_docker
It's a bug that is holding me back from upgrading my project to the newest version of PySide6 and if this helps the devs narrow it down and it get fixed, it'll make my life a little bit better. I've been trying to to post this for days and but due to being unable to log in, I've been stuck biting my nails that this issue doesn't get buried in other tickets.
@henryborchers
Would be glad to upload the repo for you, but I get a 404 clicking on the link! -
@henryborchers
Would be glad to upload the repo for you, but I get a 404 clicking on the link!wrote on 5 Jun 2023, 17:49 last edited by@Axel-Spoerl Which link? the bug report or my git repo?
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@Axel-Spoerl Which link? the bug report or my git repo?
@henryborchers the git repo. I have the same issue. Is it a private project ?
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