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Can't play video on windows xp

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  • B Offline
    B Offline
    Bonnie
    wrote on last edited by Bonnie
    #3

    What do you have in your mediaservice plugin folder of the deployed directory?

    LinArcXL 1 Reply Last reply
    1
    • B Bonnie

      What do you have in your mediaservice plugin folder of the deployed directory?

      LinArcXL Offline
      LinArcXL Offline
      LinArcX
      wrote on last edited by LinArcX
      #4

      @Bonnie 3 files:

      1. dsengine.dll
      2. qtmedia_audioengine.dll
      3. wmfengine.dll

      Also i tried to compile multimedia module as described here:
      https://forum.qt.io/topic/28620/solved-qtmultimedia-defaultserviceprovider-requestservice-no-service-found-for-org-qt-project-qt-mediaplayer/10#

      And replace this new mediaservice directory with previous one. But nothing changed

      B 1 Reply Last reply
      0
      • LinArcXL LinArcX

        @Bonnie 3 files:

        1. dsengine.dll
        2. qtmedia_audioengine.dll
        3. wmfengine.dll

        Also i tried to compile multimedia module as described here:
        https://forum.qt.io/topic/28620/solved-qtmultimedia-defaultserviceprovider-requestservice-no-service-found-for-org-qt-project-qt-mediaplayer/10#

        And replace this new mediaservice directory with previous one. But nothing changed

        B Offline
        B Offline
        Bonnie
        wrote on last edited by Bonnie
        #5

        @LinArcX
        Hey, since you said when you start from qt-creator, it works, so let's first start with the original dlls from the unmodified .pro file.
        Have you tried using environment variable QT_DEBUG_PLUGINS=1 to check from the output about these plugins (dsengine.dll and wmfengine.dll) loaded or not?
        Another thing that confuses me, when you start it from qt-creator, is that also on xp? (I remember that xp cannot install msvc2013)
        Usually qt-creator's magic is just finding the installed Qt path and using the plugins there.

        LinArcXL 1 Reply Last reply
        2
        • B Bonnie

          @LinArcX
          Hey, since you said when you start from qt-creator, it works, so let's first start with the original dlls from the unmodified .pro file.
          Have you tried using environment variable QT_DEBUG_PLUGINS=1 to check from the output about these plugins (dsengine.dll and wmfengine.dll) loaded or not?
          Another thing that confuses me, when you start it from qt-creator, is that also on xp? (I remember that xp cannot install msvc2013)
          Usually qt-creator's magic is just finding the installed Qt path and using the plugins there.

          LinArcXL Offline
          LinArcXL Offline
          LinArcX
          wrote on last edited by
          #6

          @Bonnie

          This is the log of application when running through qt-creator with QT_DEBUG_PLUGINS=1

          when you start it from qt-creator, is that also on xp?

          No, i installed qt-creator, msvc2013 on windows7. On XP just installed Visual C++ 2013 Redistributable, since it's a runtime dependency of my app.

          B 1 Reply Last reply
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          • LinArcXL LinArcX

            @Bonnie

            This is the log of application when running through qt-creator with QT_DEBUG_PLUGINS=1

            when you start it from qt-creator, is that also on xp?

            No, i installed qt-creator, msvc2013 on windows7. On XP just installed Visual C++ 2013 Redistributable, since it's a runtime dependency of my app.

            B Offline
            B Offline
            Bonnie
            wrote on last edited by Bonnie
            #7

            @LinArcX
            Running through qt-creator works, didn't you say that?
            So we don't need the output for that, we need the output when mediaplayer cannot work, that means running the application from your deployed directory .
            But there're two different situations:

            1. Running the application without qt-creator on the same machine you have your qt-creator. Does that work?. Even not, I'm sure this will eventually work, as long as it can loaded the right plugins just as running from qt-creator.
            2. Running the application on your xp machine. This would be different with running on windows 7 since the default mediaplayer plugin of msvc builds on vista+ is WMF, but WMF may be not available on xp. So it would also be helpful to see what plugins does it load.
            LinArcXL 1 Reply Last reply
            2
            • B Bonnie

              @LinArcX
              Running through qt-creator works, didn't you say that?
              So we don't need the output for that, we need the output when mediaplayer cannot work, that means running the application from your deployed directory .
              But there're two different situations:

              1. Running the application without qt-creator on the same machine you have your qt-creator. Does that work?. Even not, I'm sure this will eventually work, as long as it can loaded the right plugins just as running from qt-creator.
              2. Running the application on your xp machine. This would be different with running on windows 7 since the default mediaplayer plugin of msvc builds on vista+ is WMF, but WMF may be not available on xp. So it would also be helpful to see what plugins does it load.
              LinArcXL Offline
              LinArcXL Offline
              LinArcX
              wrote on last edited by LinArcX
              #8

              @Bonnie

              So we don't need the output for that, we need the output when mediaplayer cannot work...

              My mistake. sorry.

              1. Running the application without qt-creator on the same machine you have your qt-creator. Does that work?

              Surprisingly yes, I didn't know why this time it worked!

              (Also i'v noticed that setting QT_DEBUG_PLUGINS=1 and then run my .exe file doesn't show any debug output info. i don't know why)

              1. Running the application on your xp machine...

              I opened cmd.exe in deployed directory and:

              SET PATH=QT_DEBUG_PLUGINS=1;%PATH%

              And run my application:

              MyQtWidgetsTest.exe > output.txt 2>&1

              But it didn't generate output.txt file.

              B 1 Reply Last reply
              0
              • LinArcXL LinArcX

                @Bonnie

                So we don't need the output for that, we need the output when mediaplayer cannot work...

                My mistake. sorry.

                1. Running the application without qt-creator on the same machine you have your qt-creator. Does that work?

                Surprisingly yes, I didn't know why this time it worked!

                (Also i'v noticed that setting QT_DEBUG_PLUGINS=1 and then run my .exe file doesn't show any debug output info. i don't know why)

                1. Running the application on your xp machine...

                I opened cmd.exe in deployed directory and:

                SET PATH=QT_DEBUG_PLUGINS=1;%PATH%

                And run my application:

                MyQtWidgetsTest.exe > output.txt 2>&1

                But it didn't generate output.txt file.

                B Offline
                B Offline
                Bonnie
                wrote on last edited by
                #9

                @LinArcX
                It uses OutputDebugString on windows instead of stdout/stderr, so the output can't be redirected.
                One solution is to use DebugView.
                (BTW, your above command to set environment variable is not right.)
                Open DebugView, then in cmd.exe:

                SET QT_DEBUG_PLUGINS=1
                MyQtWidgetsTest.exe
                

                The output will be shown in DebugView.

                LinArcXL 1 Reply Last reply
                2
                • B Bonnie

                  @LinArcX
                  It uses OutputDebugString on windows instead of stdout/stderr, so the output can't be redirected.
                  One solution is to use DebugView.
                  (BTW, your above command to set environment variable is not right.)
                  Open DebugView, then in cmd.exe:

                  SET QT_DEBUG_PLUGINS=1
                  MyQtWidgetsTest.exe
                  

                  The output will be shown in DebugView.

                  LinArcXL Offline
                  LinArcXL Offline
                  LinArcX
                  wrote on last edited by LinArcX
                  #10

                  @Bonnie
                  Here you are:
                  https://gist.github.com/LinArcX/f124ffb178d4c1d84c84e7e39f37f3a3

                  B 1 Reply Last reply
                  0
                  • LinArcXL LinArcX

                    @Bonnie
                    Here you are:
                    https://gist.github.com/LinArcX/f124ffb178d4c1d84c84e7e39f37f3a3

                    B Offline
                    B Offline
                    Bonnie
                    wrote on last edited by Bonnie
                    #11

                    @LinArcX
                    I think the key point is

                    QLibraryPrivate::loadPlugin failed on "Z:/workspace/c++/qt/build-AtmQtWidgetsTest-Desktop_Qt_5_6_3_MSVC2013_32_bit-Release/release/mediaservice/dsengine.dll" : "Cannot load library Z:\\workspace\\c++\\qt\\build-AtmQtWidgetsTest-Desktop_Qt_5_6_3_MSVC2013_32_bit-Release\\release\\mediaservice\\dsengine.dll: The specified module could not be found.
                    

                    That usually means there're some dependency dlls missing so the plugin dll cannot be loaded.
                    Try using DependencyWalker to open dsengine.dll to check the dependencies.
                    Maybe xp needs to install directx? I'm not sure...

                    LinArcXL 1 Reply Last reply
                    1
                    • B Bonnie

                      @LinArcX
                      I think the key point is

                      QLibraryPrivate::loadPlugin failed on "Z:/workspace/c++/qt/build-AtmQtWidgetsTest-Desktop_Qt_5_6_3_MSVC2013_32_bit-Release/release/mediaservice/dsengine.dll" : "Cannot load library Z:\\workspace\\c++\\qt\\build-AtmQtWidgetsTest-Desktop_Qt_5_6_3_MSVC2013_32_bit-Release\\release\\mediaservice\\dsengine.dll: The specified module could not be found.
                      

                      That usually means there're some dependency dlls missing so the plugin dll cannot be loaded.
                      Try using DependencyWalker to open dsengine.dll to check the dependencies.
                      Maybe xp needs to install directx? I'm not sure...

                      LinArcXL Offline
                      LinArcXL Offline
                      LinArcX
                      wrote on last edited by LinArcX
                      #12

                      @Bonnie

                      Hmmm.. Interesing. This is the output of dependency walker on dsengine.dll:

                      • c:\windows\system32\GDI32.DLL
                      • c:\windows\system32\MF.DLL
                      • c:\windows\system32\MFPLAT.DLL
                      • c:\windows\system32\D3D9.DLL
                      • c:\windows\system32\DXVA2.DLL
                      • c:\windows\system32\WINMM.DLL
                      • c:\windows\system32\EVR.DLL
                      • c:\windows\system32\OLE32.DLL
                      • c:\windows\system32\OLEAUT32.DLL
                      • c:\tools\neovim\neovim\bin\QT5WIDGETS.DLL
                      • c:\tools\neovim\neovim\bin\QT5GUI.DLL
                      • c:\tools\neovim\neovim\bin\QT5CORE.DLL
                      • c:\windows\system32\USER32.DLL
                      • c:\windows\system32\MSVCP120.DLL
                      • c:\windows\system32\MSVCR120.DLL
                      • c:\windows\system32\KERNEL32.DLL

                      So, yes. Seems it depends on D3D9.dll that is parts of DirectX. But I installed DirectX 9 on windows xp and checked that d3d9.dll exists in c:\windows\system32.

                      Edit: I've noticed that except mf.dll and mfplat.dll other dlls exists in c:\windows\system32.

                      B 1 Reply Last reply
                      0
                      • LinArcXL LinArcX

                        @Bonnie

                        Hmmm.. Interesing. This is the output of dependency walker on dsengine.dll:

                        • c:\windows\system32\GDI32.DLL
                        • c:\windows\system32\MF.DLL
                        • c:\windows\system32\MFPLAT.DLL
                        • c:\windows\system32\D3D9.DLL
                        • c:\windows\system32\DXVA2.DLL
                        • c:\windows\system32\WINMM.DLL
                        • c:\windows\system32\EVR.DLL
                        • c:\windows\system32\OLE32.DLL
                        • c:\windows\system32\OLEAUT32.DLL
                        • c:\tools\neovim\neovim\bin\QT5WIDGETS.DLL
                        • c:\tools\neovim\neovim\bin\QT5GUI.DLL
                        • c:\tools\neovim\neovim\bin\QT5CORE.DLL
                        • c:\windows\system32\USER32.DLL
                        • c:\windows\system32\MSVCP120.DLL
                        • c:\windows\system32\MSVCR120.DLL
                        • c:\windows\system32\KERNEL32.DLL

                        So, yes. Seems it depends on D3D9.dll that is parts of DirectX. But I installed DirectX 9 on windows xp and checked that d3d9.dll exists in c:\windows\system32.

                        Edit: I've noticed that except mf.dll and mfplat.dll other dlls exists in c:\windows\system32.

                        B Offline
                        B Offline
                        Bonnie
                        wrote on last edited by Bonnie
                        #13

                        @LinArcX
                        Well, this is not how we usually use dependency walker.
                        In the middle list area, check the yellow icons for missing dlls and red icons for dlls that missing functions.
                        Some can be ignored referring to https://www.dependencywalker.com/faq.html

                        Edit: If it depends on mf.dll and mfplat.dll, that can be the problem. Maybe your compiling links newer DX libs that not supporting xp.
                        Edit2: I've searched on google and others say that if mf.dll and mfplat.dll are lazy loaded, then that can also be ignored.

                        LinArcXL 2 Replies Last reply
                        2
                        • B Bonnie

                          @LinArcX
                          Well, this is not how we usually use dependency walker.
                          In the middle list area, check the yellow icons for missing dlls and red icons for dlls that missing functions.
                          Some can be ignored referring to https://www.dependencywalker.com/faq.html

                          Edit: If it depends on mf.dll and mfplat.dll, that can be the problem. Maybe your compiling links newer DX libs that not supporting xp.
                          Edit2: I've searched on google and others say that if mf.dll and mfplat.dll are lazy loaded, then that can also be ignored.

                          LinArcXL Offline
                          LinArcXL Offline
                          LinArcX
                          wrote on last edited by
                          #14

                          @Bonnie
                          Lazy loaded? What that means?

                          I download them from the internet and copy in system directory.

                          But nothing changed.

                          1 Reply Last reply
                          0
                          • B Bonnie

                            @LinArcX
                            Well, this is not how we usually use dependency walker.
                            In the middle list area, check the yellow icons for missing dlls and red icons for dlls that missing functions.
                            Some can be ignored referring to https://www.dependencywalker.com/faq.html

                            Edit: If it depends on mf.dll and mfplat.dll, that can be the problem. Maybe your compiling links newer DX libs that not supporting xp.
                            Edit2: I've searched on google and others say that if mf.dll and mfplat.dll are lazy loaded, then that can also be ignored.

                            LinArcXL Offline
                            LinArcXL Offline
                            LinArcX
                            wrote on last edited by LinArcX
                            #15

                            @Bonnie said in Can't play video on windows xp:

                            In the middle list area, check the yellow icons for missing dlls and red icons for dlls that missing functions.

                            depwalker.png

                            B 1 Reply Last reply
                            0
                            • LinArcXL LinArcX

                              @Bonnie said in Can't play video on windows xp:

                              In the middle list area, check the yellow icons for missing dlls and red icons for dlls that missing functions.

                              depwalker.png

                              B Offline
                              B Offline
                              Bonnie
                              wrote on last edited by
                              #16

                              @LinArcX
                              Lazy loaded dlls would have a hourglass mark with the icon, like MPR.DLL / IESHIMS.DLL in your picture.
                              Your MF.DLL and MFPLAT.DLL seems to be direct linked, also your D3D9.dll is red so it may miss functions.
                              I would guess it is due to the DX lib when you compile Qt, as I said.
                              I don't have any 5.6.3 dlls on my machine but I have a deployed application of 5.5.1. Checking by dependency walker, the official prebuilt msvc2013 dsengine.dll of 5.5.1 doesn't depend on mf.dll and mfplat.dll directly.

                              LinArcXL 1 Reply Last reply
                              0
                              • B Bonnie

                                @LinArcX
                                Lazy loaded dlls would have a hourglass mark with the icon, like MPR.DLL / IESHIMS.DLL in your picture.
                                Your MF.DLL and MFPLAT.DLL seems to be direct linked, also your D3D9.dll is red so it may miss functions.
                                I would guess it is due to the DX lib when you compile Qt, as I said.
                                I don't have any 5.6.3 dlls on my machine but I have a deployed application of 5.5.1. Checking by dependency walker, the official prebuilt msvc2013 dsengine.dll of 5.5.1 doesn't depend on mf.dll and mfplat.dll directly.

                                LinArcXL Offline
                                LinArcXL Offline
                                LinArcX
                                wrote on last edited by
                                #17

                                @Bonnie

                                Maybe your compiling links newer DX libs that not supporting xp. I would guess it is due to the DX lib when you compile Qt, as I said.

                                You mean i should install Directx9 on my windows7, remove all other DirectX versions and compile qt5.6.3 again?

                                B 1 Reply Last reply
                                0
                                • LinArcXL LinArcX

                                  @Bonnie

                                  Maybe your compiling links newer DX libs that not supporting xp. I would guess it is due to the DX lib when you compile Qt, as I said.

                                  You mean i should install Directx9 on my windows7, remove all other DirectX versions and compile qt5.6.3 again?

                                  B Offline
                                  B Offline
                                  Bonnie
                                  wrote on last edited by
                                  #18

                                  @LinArcX
                                  You may be able to compile only the dsengine plugin.
                                  But I don't know how to make sure you link the xp supported DX lib, since I don't target xp for at least 5 years...

                                  LinArcXL 1 Reply Last reply
                                  0
                                  • B Bonnie

                                    @LinArcX
                                    You may be able to compile only the dsengine plugin.
                                    But I don't know how to make sure you link the xp supported DX lib, since I don't target xp for at least 5 years...

                                    LinArcXL Offline
                                    LinArcXL Offline
                                    LinArcX
                                    wrote on last edited by
                                    #19

                                    @Bonnie
                                    What aboot this:

                                    https://forum.qt.io/topic/59838/building-qt-from-source-on-windows/7

                                    1 Reply Last reply
                                    0
                                    • hskoglundH Offline
                                      hskoglundH Offline
                                      hskoglund
                                      wrote on last edited by
                                      #20

                                      Hi, one other thing I saw in the dependency walker's output, it wants the Qt files from another Qt directory on your XP machine:
                                      c:\tools\neovim\neovim\bin

                                      Make sure that this other version exists and is also Qt 5.6.3 Release for MSVC 2013.

                                      LinArcXL 1 Reply Last reply
                                      1
                                      • hskoglundH hskoglund

                                        Hi, one other thing I saw in the dependency walker's output, it wants the Qt files from another Qt directory on your XP machine:
                                        c:\tools\neovim\neovim\bin

                                        Make sure that this other version exists and is also Qt 5.6.3 Release for MSVC 2013.

                                        LinArcXL Offline
                                        LinArcXL Offline
                                        LinArcX
                                        wrote on last edited by
                                        #21

                                        @hskoglund
                                        Hello. I have some questions:

                                        1. Why application loads these .dlls from that weird directory instead of current directory of my application? (I used windeployqt)
                                        2. Lets say, i fixed it. Do it fix main issue?(Showing video)
                                        mrjjM 1 Reply Last reply
                                        0
                                        • LinArcXL LinArcX

                                          @hskoglund
                                          Hello. I have some questions:

                                          1. Why application loads these .dlls from that weird directory instead of current directory of my application? (I used windeployqt)
                                          2. Lets say, i fixed it. Do it fix main issue?(Showing video)
                                          mrjjM Offline
                                          mrjjM Offline
                                          mrjj
                                          Lifetime Qt Champion
                                          wrote on last edited by
                                          #22

                                          @LinArcX
                                          Hi
                                          1: Ask Windows :) It is its run time loader that controls this.
                                          2: It could fix it. However, the normal effect of mixing Qt version is crashes so
                                          dont get to much hope up.

                                          LinArcXL 1 Reply Last reply
                                          1

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