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IOS 12 Crash on launch, exactly after splash screen

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  • D Offline
    D Offline
    Dimitar.Negrevski
    wrote on last edited by
    #6

    @ekkescorner bug is reported: https://bugreports.qt.io/browse/QTBUG-70909

    ekkescornerE 1 Reply Last reply
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    • D Dimitar.Negrevski

      @ekkescorner bug is reported: https://bugreports.qt.io/browse/QTBUG-70909

      ekkescornerE Offline
      ekkescornerE Offline
      ekkescorner
      Qt Champions 2016
      wrote on last edited by
      #7

      @Dimitar.Negrevski just tried to reproduce with my QtQuickControls2 App (Qt 5.10.1) on iOS 12, but got no crash.

      ekke ... Qt Champion 2016 | 2024 ... mobile business apps
      5.15 --> 6.9 https://t1p.de/ekkeChecklist
      QMake --> CMake https://t1p.de/ekkeCMakeMobileApps

      D 1 Reply Last reply
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      • ekkescornerE ekkescorner

        @Dimitar.Negrevski just tried to reproduce with my QtQuickControls2 App (Qt 5.10.1) on iOS 12, but got no crash.

        D Offline
        D Offline
        Dimitar.Negrevski
        wrote on last edited by
        #8

        @ekkescorner With Qt5.9.4 with qt examples it is not 100% reproducible on all devices. But we have one device on which it is 100% reproducible with all applications, but we still can't understand what exactly is causing all qt apps to crash on this iPhone 7(ios 12). I compare most of the device settings with other device on which it is not reproducible with examples, and everything looks same. In few days I will test it with Qt 5.10 or Qt 5.11 too, and I will write what's the result on this iPhone with this Qt versions.

        ekkescornerE 1 Reply Last reply
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        • D Dimitar.Negrevski

          @ekkescorner With Qt5.9.4 with qt examples it is not 100% reproducible on all devices. But we have one device on which it is 100% reproducible with all applications, but we still can't understand what exactly is causing all qt apps to crash on this iPhone 7(ios 12). I compare most of the device settings with other device on which it is not reproducible with examples, and everything looks same. In few days I will test it with Qt 5.10 or Qt 5.11 too, and I will write what's the result on this iPhone with this Qt versions.

          ekkescornerE Offline
          ekkescornerE Offline
          ekkescorner
          Qt Champions 2016
          wrote on last edited by
          #9

          @Dimitar.Negrevski https://bugreports.qt.io/browse/QTBUG-70683 seems to be a similar issue

          ekke ... Qt Champion 2016 | 2024 ... mobile business apps
          5.15 --> 6.9 https://t1p.de/ekkeChecklist
          QMake --> CMake https://t1p.de/ekkeCMakeMobileApps

          D 1 Reply Last reply
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          • ekkescornerE ekkescorner

            @Dimitar.Negrevski https://bugreports.qt.io/browse/QTBUG-70683 seems to be a similar issue

            D Offline
            D Offline
            Dimitar.Negrevski
            wrote on last edited by
            #10

            @ekkescorner Yep, it looks similar, it will be interesting if they find another workaround.

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            • M Offline
              M Offline
              maitai_vw
              wrote on last edited by
              #11

              I have I think the same problem (Widget based application crashing for some users after upgrading to iOS 12)
              From the bug reports it is not clear to me if there is a workaround?

              D 1 Reply Last reply
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              • M maitai_vw

                I have I think the same problem (Widget based application crashing for some users after upgrading to iOS 12)
                From the bug reports it is not clear to me if there is a workaround?

                D Offline
                D Offline
                Dimitar.Negrevski
                wrote on last edited by
                #12

                @maitai_vw For our QML application, adding a title to our QML Window fix the crash.

                M 1 Reply Last reply
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                • D Dimitar.Negrevski

                  @maitai_vw For our QML application, adding a title to our QML Window fix the crash.

                  M Offline
                  M Offline
                  maitai_vw
                  wrote on last edited by
                  #13

                  @Dimitar.Negrevski Thanks for your reply
                  My app is widget based. Adding a title to mainwindow passed the crash, but that is not enough. Uses cannot access any menu anymore (i.e. when taping on an action it crashes). Investigation is underway but difficult since I do not have an iOS device compatible with iOS 12.

                  ekkescornerE D 2 Replies Last reply
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                  • M maitai_vw

                    @Dimitar.Negrevski Thanks for your reply
                    My app is widget based. Adding a title to mainwindow passed the crash, but that is not enough. Uses cannot access any menu anymore (i.e. when taping on an action it crashes). Investigation is underway but difficult since I do not have an iOS device compatible with iOS 12.

                    ekkescornerE Offline
                    ekkescornerE Offline
                    ekkescorner
                    Qt Champions 2016
                    wrote on last edited by
                    #14

                    @maitai_vw said in IOS 12 Crash on launch, exactly after splash screen:

                    ... I do not have an iOS device compatible with iOS 12.

                    have you tried with Simulator ?

                    ekke ... Qt Champion 2016 | 2024 ... mobile business apps
                    5.15 --> 6.9 https://t1p.de/ekkeChecklist
                    QMake --> CMake https://t1p.de/ekkeCMakeMobileApps

                    1 Reply Last reply
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                    • M maitai_vw

                      @Dimitar.Negrevski Thanks for your reply
                      My app is widget based. Adding a title to mainwindow passed the crash, but that is not enough. Uses cannot access any menu anymore (i.e. when taping on an action it crashes). Investigation is underway but difficult since I do not have an iOS device compatible with iOS 12.

                      D Offline
                      D Offline
                      Dimitar.Negrevski
                      wrote on last edited by
                      #15

                      @maitai_vw Are you sure that menu crash is related to IOS 12, cause with our QML App, we don't have any problems with Menu.

                      1 Reply Last reply
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                      • M Offline
                        M Offline
                        maitai_vw
                        wrote on last edited by
                        #16

                        Still searching on that one.
                        I have 2 users concerned, on iPhone 6S both. Many others do not have the problem
                        I do not have a 6S to test with, even worst no device iOS 12 compatible.
                        Only thing I can tell is that I get this crash report in XCode from appstore

                        UIAccessibility: _axuiElementForNotificationData

                        and nothing more.

                        Users swear they didn't set any accessibility stuff. Only common point is that they are both located in Swiss, lol.

                        M 1 Reply Last reply
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                        • M maitai_vw

                          Still searching on that one.
                          I have 2 users concerned, on iPhone 6S both. Many others do not have the problem
                          I do not have a 6S to test with, even worst no device iOS 12 compatible.
                          Only thing I can tell is that I get this crash report in XCode from appstore

                          UIAccessibility: _axuiElementForNotificationData

                          and nothing more.

                          Users swear they didn't set any accessibility stuff. Only common point is that they are both located in Swiss, lol.

                          M Offline
                          M Offline
                          maitai_vw
                          wrote on last edited by
                          #17

                          Just to add that I have now switch from Qt 11.1.2 to 5.9.7, same pb for these users.

                          M 1 Reply Last reply
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                          • M maitai_vw

                            Just to add that I have now switch from Qt 11.1.2 to 5.9.7, same pb for these users.

                            M Offline
                            M Offline
                            maitai_vw
                            wrote on last edited by
                            #18

                            Finally it appears that users were, well, lying. They did have some accessibility options on, namely "speak screen" and another one. Once they finally removed it's all OK
                            To summarize:
                            I had the crash you reported, and I added a title to mainwindow (my app is widget-based, not qml)
                            That fixed the crash. But still there is a crash later if user is calling a qaction (I guess it's trying to speak the qaction.).
                            Is there a setting in plist or something to override to avoid that?

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                            • M Offline
                              M Offline
                              maitai_vw
                              wrote on last edited by
                              #19

                              And finally the problem disappeared with iOS 12.1, without doing anything else. Even the trick with the title is not necessary anymore.

                              1 Reply Last reply
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                              • D Offline
                                D Offline
                                Dimitar.Negrevski
                                wrote on last edited by
                                #20

                                Yep, it seems that with IOS 12.1 everything is fine, without any workaround. How can I mark issue as resolved?

                                1 Reply Last reply
                                0
                                • SGaistS Offline
                                  SGaistS Offline
                                  SGaist
                                  Lifetime Qt Champion
                                  wrote on last edited by
                                  #21

                                  Thanks for the confirmation !

                                  You can use the "Topic Tools" button for that :)

                                  Interested in AI ? www.idiap.ch
                                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                  1 Reply Last reply
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