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IOS 12 Crash on launch, exactly after splash screen

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  • D Dimitar.Negrevski

    @ekkescorner bug is reported: https://bugreports.qt.io/browse/QTBUG-70909

    ekkescornerE Offline
    ekkescornerE Offline
    ekkescorner
    Qt Champions 2016
    wrote on last edited by
    #7

    @Dimitar.Negrevski just tried to reproduce with my QtQuickControls2 App (Qt 5.10.1) on iOS 12, but got no crash.

    ekke ... Qt Champion 2016 | 2024 ... mobile business apps
    5.15 --> 6.9 https://t1p.de/ekkeChecklist
    QMake --> CMake https://t1p.de/ekkeCMakeMobileApps

    D 1 Reply Last reply
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    • ekkescornerE ekkescorner

      @Dimitar.Negrevski just tried to reproduce with my QtQuickControls2 App (Qt 5.10.1) on iOS 12, but got no crash.

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      Dimitar.Negrevski
      wrote on last edited by
      #8

      @ekkescorner With Qt5.9.4 with qt examples it is not 100% reproducible on all devices. But we have one device on which it is 100% reproducible with all applications, but we still can't understand what exactly is causing all qt apps to crash on this iPhone 7(ios 12). I compare most of the device settings with other device on which it is not reproducible with examples, and everything looks same. In few days I will test it with Qt 5.10 or Qt 5.11 too, and I will write what's the result on this iPhone with this Qt versions.

      ekkescornerE 1 Reply Last reply
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      • D Dimitar.Negrevski

        @ekkescorner With Qt5.9.4 with qt examples it is not 100% reproducible on all devices. But we have one device on which it is 100% reproducible with all applications, but we still can't understand what exactly is causing all qt apps to crash on this iPhone 7(ios 12). I compare most of the device settings with other device on which it is not reproducible with examples, and everything looks same. In few days I will test it with Qt 5.10 or Qt 5.11 too, and I will write what's the result on this iPhone with this Qt versions.

        ekkescornerE Offline
        ekkescornerE Offline
        ekkescorner
        Qt Champions 2016
        wrote on last edited by
        #9

        @Dimitar.Negrevski https://bugreports.qt.io/browse/QTBUG-70683 seems to be a similar issue

        ekke ... Qt Champion 2016 | 2024 ... mobile business apps
        5.15 --> 6.9 https://t1p.de/ekkeChecklist
        QMake --> CMake https://t1p.de/ekkeCMakeMobileApps

        D 1 Reply Last reply
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        • ekkescornerE ekkescorner

          @Dimitar.Negrevski https://bugreports.qt.io/browse/QTBUG-70683 seems to be a similar issue

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          Dimitar.Negrevski
          wrote on last edited by
          #10

          @ekkescorner Yep, it looks similar, it will be interesting if they find another workaround.

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          • M Offline
            M Offline
            maitai_vw
            wrote on last edited by
            #11

            I have I think the same problem (Widget based application crashing for some users after upgrading to iOS 12)
            From the bug reports it is not clear to me if there is a workaround?

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            • M maitai_vw

              I have I think the same problem (Widget based application crashing for some users after upgrading to iOS 12)
              From the bug reports it is not clear to me if there is a workaround?

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              Dimitar.Negrevski
              wrote on last edited by
              #12

              @maitai_vw For our QML application, adding a title to our QML Window fix the crash.

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              • D Dimitar.Negrevski

                @maitai_vw For our QML application, adding a title to our QML Window fix the crash.

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                maitai_vw
                wrote on last edited by
                #13

                @Dimitar.Negrevski Thanks for your reply
                My app is widget based. Adding a title to mainwindow passed the crash, but that is not enough. Uses cannot access any menu anymore (i.e. when taping on an action it crashes). Investigation is underway but difficult since I do not have an iOS device compatible with iOS 12.

                ekkescornerE D 2 Replies Last reply
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                • M maitai_vw

                  @Dimitar.Negrevski Thanks for your reply
                  My app is widget based. Adding a title to mainwindow passed the crash, but that is not enough. Uses cannot access any menu anymore (i.e. when taping on an action it crashes). Investigation is underway but difficult since I do not have an iOS device compatible with iOS 12.

                  ekkescornerE Offline
                  ekkescornerE Offline
                  ekkescorner
                  Qt Champions 2016
                  wrote on last edited by
                  #14

                  @maitai_vw said in IOS 12 Crash on launch, exactly after splash screen:

                  ... I do not have an iOS device compatible with iOS 12.

                  have you tried with Simulator ?

                  ekke ... Qt Champion 2016 | 2024 ... mobile business apps
                  5.15 --> 6.9 https://t1p.de/ekkeChecklist
                  QMake --> CMake https://t1p.de/ekkeCMakeMobileApps

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                  • M maitai_vw

                    @Dimitar.Negrevski Thanks for your reply
                    My app is widget based. Adding a title to mainwindow passed the crash, but that is not enough. Uses cannot access any menu anymore (i.e. when taping on an action it crashes). Investigation is underway but difficult since I do not have an iOS device compatible with iOS 12.

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                    Dimitar.Negrevski
                    wrote on last edited by
                    #15

                    @maitai_vw Are you sure that menu crash is related to IOS 12, cause with our QML App, we don't have any problems with Menu.

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                    • M Offline
                      M Offline
                      maitai_vw
                      wrote on last edited by
                      #16

                      Still searching on that one.
                      I have 2 users concerned, on iPhone 6S both. Many others do not have the problem
                      I do not have a 6S to test with, even worst no device iOS 12 compatible.
                      Only thing I can tell is that I get this crash report in XCode from appstore

                      UIAccessibility: _axuiElementForNotificationData

                      and nothing more.

                      Users swear they didn't set any accessibility stuff. Only common point is that they are both located in Swiss, lol.

                      M 1 Reply Last reply
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                      • M maitai_vw

                        Still searching on that one.
                        I have 2 users concerned, on iPhone 6S both. Many others do not have the problem
                        I do not have a 6S to test with, even worst no device iOS 12 compatible.
                        Only thing I can tell is that I get this crash report in XCode from appstore

                        UIAccessibility: _axuiElementForNotificationData

                        and nothing more.

                        Users swear they didn't set any accessibility stuff. Only common point is that they are both located in Swiss, lol.

                        M Offline
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                        maitai_vw
                        wrote on last edited by
                        #17

                        Just to add that I have now switch from Qt 11.1.2 to 5.9.7, same pb for these users.

                        M 1 Reply Last reply
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                        • M maitai_vw

                          Just to add that I have now switch from Qt 11.1.2 to 5.9.7, same pb for these users.

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                          maitai_vw
                          wrote on last edited by
                          #18

                          Finally it appears that users were, well, lying. They did have some accessibility options on, namely "speak screen" and another one. Once they finally removed it's all OK
                          To summarize:
                          I had the crash you reported, and I added a title to mainwindow (my app is widget-based, not qml)
                          That fixed the crash. But still there is a crash later if user is calling a qaction (I guess it's trying to speak the qaction.).
                          Is there a setting in plist or something to override to avoid that?

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                          • M Offline
                            M Offline
                            maitai_vw
                            wrote on last edited by
                            #19

                            And finally the problem disappeared with iOS 12.1, without doing anything else. Even the trick with the title is not necessary anymore.

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                            • D Offline
                              D Offline
                              Dimitar.Negrevski
                              wrote on last edited by
                              #20

                              Yep, it seems that with IOS 12.1 everything is fine, without any workaround. How can I mark issue as resolved?

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                              • SGaistS Offline
                                SGaistS Offline
                                SGaist
                                Lifetime Qt Champion
                                wrote on last edited by
                                #21

                                Thanks for the confirmation !

                                You can use the "Topic Tools" button for that :)

                                Interested in AI ? www.idiap.ch
                                Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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