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Error trying to install Qt on Windows

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  • S Offline
    S Offline
    samhoppo1
    wrote on last edited by A Former User
    #1

    I was trying to install QT and got an error

    I have windows 7 64bit

    I went to
    https://download.qt.io/archive/qt/5.10/5.10.0/

    and I downloaded and tried to install

    qt-opensource-windows-x86-5.10.0.exe

    It completes the installation and gives me the option to launch it and then it says

    alt text

    1 Reply Last reply
    0
    • hskoglundH Offline
      hskoglundH Offline
      hskoglund
      wrote on last edited by
      #2

      Hi, maybe you have a too old driver for your Intel Graphics card? if it is a Intel HDGraphics 4000 then you can try updating it here

      1 Reply Last reply
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      • S Offline
        S Offline
        samhoppo1
        wrote on last edited by
        #3

        While it seems I do have intel graphics hd4000 in my laptop, (according to msinfo32), I installed the latest driver from the link you mentioned, and I still get the same error.

        mrjjM 1 Reply Last reply
        0
        • S samhoppo1

          While it seems I do have intel graphics hd4000 in my laptop, (according to msinfo32), I installed the latest driver from the link you mentioned, and I still get the same error.

          mrjjM Offline
          mrjjM Offline
          mrjj
          Lifetime Qt Champion
          wrote on last edited by
          #4

          @samhoppo1
          hi can you try starting it with
          C:\Qt\Tools\QtCreator\bin\qtcreator.exe -noload Welcome -noload QmlDesigner -noload QmlProfiler
          (adjust path)

          1 Reply Last reply
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          • S Offline
            S Offline
            samhoppo1
            wrote on last edited by
            #5

            still get the error even with those parameters, even with -noload all

            1 Reply Last reply
            0
            • hskoglundH Offline
              hskoglundH Offline
              hskoglund
              wrote on last edited by
              #6

              Hmm, just guessing: you could try going into your BIOS setup and increase the video memory for the HD4000

              1 Reply Last reply
              0
              • hskoglundH Offline
                hskoglundH Offline
                hskoglund
                wrote on last edited by
                #7

                Hi, also I forgot, make sure you have Windows 7 SP1 installed and the latest DirectX drivers, available here

                1 Reply Last reply
                1
                • S Offline
                  S Offline
                  samhoppo1
                  wrote on last edited by samhoppo1
                  #8

                  I have Win7 SP1, and the latest directx drivers at that link and nothing in the 'bios' is decreasing my video memory.
                  what makes you focus on video memory, video card etc as opposed to anything else?

                  1 Reply Last reply
                  0
                  • hskoglundH Offline
                    hskoglundH Offline
                    hskoglund
                    wrote on last edited by
                    #9

                    Just guessing, but usually video/opengl is the culprit when QtCreator crashes in ig7icd32.dll.

                    1 Reply Last reply
                    1
                    • hskoglundH Offline
                      hskoglundH Offline
                      hskoglund
                      wrote on last edited by
                      #10

                      Oh one other test, if you launch Qt Creator from a CMD window: qtcreator -help
                      do you get a help display or another crash?

                      1 Reply Last reply
                      1
                      • S Offline
                        S Offline
                        samhoppo1
                        wrote on last edited by
                        #11

                        I get a crash

                        1 Reply Last reply
                        0
                        • hskoglundH Offline
                          hskoglundH Offline
                          hskoglund
                          wrote on last edited by
                          #12

                          Hmm, also if you have an antivirus program running, try disabling it.

                          1 Reply Last reply
                          3
                          • S Offline
                            S Offline
                            samhoppo1
                            wrote on last edited by
                            #13

                            thanks, I just tried safe mode and qt creator started fine, so it's probably something starting up that is causing the issue. I did install a bunch of anti-malware, it'll take some fiddling but I should find it and then i'll report back.

                            jsulmJ 1 Reply Last reply
                            0
                            • S Offline
                              S Offline
                              samhoppo1
                              wrote on last edited by
                              #14

                              okay.. I have found a workaround. I created a new user account and qtcreator opens there no error.
                              Thanks

                              aha_1980A 1 Reply Last reply
                              2
                              • S samhoppo1

                                okay.. I have found a workaround. I created a new user account and qtcreator opens there no error.
                                Thanks

                                aha_1980A Offline
                                aha_1980A Offline
                                aha_1980
                                Lifetime Qt Champion
                                wrote on last edited by
                                #15

                                @samhoppo1 said in error trying to install qt on windows:

                                okay.. I have found a workaround. I created a new user account and qtcreator opens there no error.
                                Thanks

                                In this case you should compare the PATH environment variable for both users. it may be QtCreator loads some incompatible DLLs and is crashing therefore.

                                Qt has to stay free or it will die.

                                S 1 Reply Last reply
                                1
                                • aha_1980A aha_1980

                                  @samhoppo1 said in error trying to install qt on windows:

                                  okay.. I have found a workaround. I created a new user account and qtcreator opens there no error.
                                  Thanks

                                  In this case you should compare the PATH environment variable for both users. it may be QtCreator loads some incompatible DLLs and is crashing therefore.

                                  S Offline
                                  S Offline
                                  samhoppo1
                                  wrote on last edited by
                                  #16

                                  @aha_1980 Going back to the user account with the issue, I see it's not the PATH variable. I have tried a PATH of the absolute minimum, the win7 default. PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem and it crashes the same.

                                  1 Reply Last reply
                                  0
                                  • S samhoppo1

                                    thanks, I just tried safe mode and qt creator started fine, so it's probably something starting up that is causing the issue. I did install a bunch of anti-malware, it'll take some fiddling but I should find it and then i'll report back.

                                    jsulmJ Offline
                                    jsulmJ Offline
                                    jsulm
                                    Lifetime Qt Champion
                                    wrote on last edited by
                                    #17

                                    @samhoppo1 said in error trying to install qt on windows:

                                    I did install a bunch of anti-malware

                                    That could be the issue. Why do you need a bunch of anti-malware? One virus scanner is actually enough. Too many anti-malware tools do not make your machine more secure but add problems and can be even less secure (as such tools often have issues as well).

                                    https://forum.qt.io/topic/113070/qt-code-of-conduct

                                    1 Reply Last reply
                                    0
                                    • S Offline
                                      S Offline
                                      samhoppo1
                                      wrote on last edited by samhoppo1
                                      #18

                                      The anti-malware I installed isn't the issue. I just tried removing it and the issue remains. I had some malware on my computer recently just before I ever tried QT, and I installed 3 antl-malware programs to let them all scan and remove anything. I wanted to make sure any malware was gone. Anyhow, the anti-malware I installed was not the issue. I can see in my list of installed programs there were 3 anti-malware programs that I installed. I just tried removing each one and restarting and trying to run QT, and having removed all 3, and restarted, QT still gives that error. So the anti-malware software wasn't /isn't the issue. Though clearly something specific to the main profile/user account that I use, is the issue, but we don't know what.

                                      aha_1980A jsulmJ JonBJ 3 Replies Last reply
                                      0
                                      • S samhoppo1

                                        The anti-malware I installed isn't the issue. I just tried removing it and the issue remains. I had some malware on my computer recently just before I ever tried QT, and I installed 3 antl-malware programs to let them all scan and remove anything. I wanted to make sure any malware was gone. Anyhow, the anti-malware I installed was not the issue. I can see in my list of installed programs there were 3 anti-malware programs that I installed. I just tried removing each one and restarting and trying to run QT, and having removed all 3, and restarted, QT still gives that error. So the anti-malware software wasn't /isn't the issue. Though clearly something specific to the main profile/user account that I use, is the issue, but we don't know what.

                                        aha_1980A Offline
                                        aha_1980A Offline
                                        aha_1980
                                        Lifetime Qt Champion
                                        wrote on last edited by
                                        #19

                                        @samhoppo1 said in error trying to install qt on windows:

                                        I had some malware on my computer recently just before I ever tried QT

                                        That alone would be a good reason (for me) to completely erase Windows and re-install from scratch.

                                        As you see, you have problems that other users don't have; you (and us) invest a lot of time in this. Wouldn't it be faster to start from the beginning?

                                        BTW: You should boot your computer from a Anti-Virus CD like [1] and do a scan from there.

                                        [1] https://www.heise.de/download/product/desinfect-71642

                                        Qt has to stay free or it will die.

                                        1 Reply Last reply
                                        2
                                        • S samhoppo1

                                          The anti-malware I installed isn't the issue. I just tried removing it and the issue remains. I had some malware on my computer recently just before I ever tried QT, and I installed 3 antl-malware programs to let them all scan and remove anything. I wanted to make sure any malware was gone. Anyhow, the anti-malware I installed was not the issue. I can see in my list of installed programs there were 3 anti-malware programs that I installed. I just tried removing each one and restarting and trying to run QT, and having removed all 3, and restarted, QT still gives that error. So the anti-malware software wasn't /isn't the issue. Though clearly something specific to the main profile/user account that I use, is the issue, but we don't know what.

                                          jsulmJ Offline
                                          jsulmJ Offline
                                          jsulm
                                          Lifetime Qt Champion
                                          wrote on last edited by
                                          #20

                                          @samhoppo1 Installing 3 anti-malware applications isn't a solution if your machine is already infected. You can never be sure these applications will find everything and clean your machine. As @aha_1980 suggested you should wipe your machine and reinstall.

                                          https://forum.qt.io/topic/113070/qt-code-of-conduct

                                          1 Reply Last reply
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