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Forum Update on Monday, May 27th 2025

Chat feature down

Scheduled Pinned Locked Moved Solved Qt.io webservices
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  • mrjjM mrjj

    @Wieland
    Noo im not kidding u. last time my chat was strange that worked for me.
    For test, try other browser?
    If still not working, it must be your profile somehow,

    mrjjM Offline
    mrjjM Offline
    mrjj
    Lifetime Qt Champion
    wrote on last edited by
    #7

    @mrjj
    ahh maybe the server u are on have issues. Seems to be multiple hosts.

    1 Reply Last reply
    0
    • mrjjM mrjj

      @Wieland
      Noo im not kidding u. last time my chat was strange that worked for me.
      For test, try other browser?
      If still not working, it must be your profile somehow,

      ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #8

      @mrjj Same problem on desktop with Chrome and Firefox, same with Chrome on Android :-/

      mrjjM kshegunovK 2 Replies Last reply
      0
      • ? A Former User

        @mrjj Same problem on desktop with Chrome and Firefox, same with Chrome on Android :-/

        mrjjM Offline
        mrjjM Offline
        mrjj
        Lifetime Qt Champion
        wrote on last edited by
        #9

        @Wieland
        ok. I ask some other on chat, so its not all servers or profiles thats affected.

        1 Reply Last reply
        0
        • ? A Former User

          @mrjj Same problem on desktop with Chrome and Firefox, same with Chrome on Android :-/

          kshegunovK Offline
          kshegunovK Offline
          kshegunov
          Moderators
          wrote on last edited by
          #10

          @Wieland
          You appear to be online in my chat window ... :)
          Strange stuff.

          Read and abide by the Qt Code of Conduct

          1 Reply Last reply
          0
          • ? Offline
            ? Offline
            A Former User
            wrote on last edited by
            #11

            Seems like chat does work in principal but only the button on the top doesn't work. I can on the otherhand click on someone's nick here and then select "chat" and that works.

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            • SGaistS Offline
              SGaistS Offline
              SGaist
              Lifetime Qt Champion
              wrote on last edited by
              #12

              Hi,

              Same here but for a longer time.

              Interested in AI ? www.idiap.ch
              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

              1 Reply Last reply
              0
              • ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #13

                Works again \o/

                1 Reply Last reply
                0
                • SGaistS Offline
                  SGaistS Offline
                  SGaist
                  Lifetime Qt Champion
                  wrote on last edited by
                  #14

                  Lucky guy !

                  Interested in AI ? www.idiap.ch
                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                  ? 1 Reply Last reply
                  0
                  • SGaistS SGaist

                    Lucky guy !

                    ? Offline
                    ? Offline
                    A Former User
                    wrote on last edited by
                    #15

                    @SGaist Do you still have problems with this?

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                    • SGaistS Offline
                      SGaistS Offline
                      SGaist
                      Lifetime Qt Champion
                      wrote on last edited by
                      #16

                      Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

                      Interested in AI ? www.idiap.ch
                      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                      ? 1 Reply Last reply
                      0
                      • SGaistS SGaist

                        Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

                        ? Offline
                        ? Offline
                        A Former User
                        wrote on last edited by
                        #17

                        @SGaist Maybe someone in charge has the mercy to reboot the offending server :) @tekojo

                        1 Reply Last reply
                        0
                        • tekojoT Offline
                          tekojoT Offline
                          tekojo
                          wrote on last edited by
                          #18

                          I'll ask for someone to look into it.

                          1 Reply Last reply
                          2
                          • ollipuuO Offline
                            ollipuuO Offline
                            ollipuu
                            wrote on last edited by
                            #19

                            Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                            But if you still keep having issues, please let us know.

                            ? 1 Reply Last reply
                            1
                            • mrjjM Offline
                              mrjjM Offline
                              mrjj
                              Lifetime Qt Champion
                              wrote on last edited by
                              #20

                              Hail the server dude \o/ :)

                              1 Reply Last reply
                              0
                              • SGaistS Offline
                                SGaistS Offline
                                SGaist
                                Lifetime Qt Champion
                                wrote on last edited by
                                #21

                                +1 !

                                Looks like my chat menu is working again !

                                Thanks @ollipuu :)

                                Interested in AI ? www.idiap.ch
                                Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                1 Reply Last reply
                                1
                                • ollipuuO ollipuu

                                  Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                                  But if you still keep having issues, please let us know.

                                  ? Offline
                                  ? Offline
                                  A Former User
                                  wrote on last edited by
                                  #22

                                  @ollipuu Thank you!

                                  1 Reply Last reply
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