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Chat feature down

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  • ? Offline
    ? Offline
    A Former User
    wrote on 21 May 2016, 13:31 last edited by
    #11

    Seems like chat does work in principal but only the button on the top doesn't work. I can on the otherhand click on someone's nick here and then select "chat" and that works.

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    • S Offline
      S Offline
      SGaist
      Lifetime Qt Champion
      wrote on 21 May 2016, 22:45 last edited by
      #12

      Hi,

      Same here but for a longer time.

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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      • ? Offline
        ? Offline
        A Former User
        wrote on 22 May 2016, 17:29 last edited by
        #13

        Works again \o/

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        • S Offline
          S Offline
          SGaist
          Lifetime Qt Champion
          wrote on 22 May 2016, 20:40 last edited by
          #14

          Lucky guy !

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

          ? 1 Reply Last reply 22 May 2016, 20:52
          0
          • S SGaist
            22 May 2016, 20:40

            Lucky guy !

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            ? Offline
            A Former User
            wrote on 22 May 2016, 20:52 last edited by
            #15

            @SGaist Do you still have problems with this?

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            • S Offline
              S Offline
              SGaist
              Lifetime Qt Champion
              wrote on 22 May 2016, 20:57 last edited by
              #16

              Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

              Interested in AI ? www.idiap.ch
              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

              ? 1 Reply Last reply 22 May 2016, 21:09
              0
              • S SGaist
                22 May 2016, 20:57

                Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

                ? Offline
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                A Former User
                wrote on 22 May 2016, 21:09 last edited by
                #17

                @SGaist Maybe someone in charge has the mercy to reboot the offending server :) @tekojo

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                • T Offline
                  T Offline
                  tekojo
                  wrote on 23 May 2016, 06:58 last edited by
                  #18

                  I'll ask for someone to look into it.

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                  • O Offline
                    O Offline
                    ollipuu
                    wrote on 24 May 2016, 09:38 last edited by
                    #19

                    Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                    But if you still keep having issues, please let us know.

                    ? 1 Reply Last reply 24 May 2016, 14:40
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                    • M Offline
                      M Offline
                      mrjj
                      Lifetime Qt Champion
                      wrote on 24 May 2016, 09:46 last edited by
                      #20

                      Hail the server dude \o/ :)

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                      • S Offline
                        S Offline
                        SGaist
                        Lifetime Qt Champion
                        wrote on 24 May 2016, 09:47 last edited by
                        #21

                        +1 !

                        Looks like my chat menu is working again !

                        Thanks @ollipuu :)

                        Interested in AI ? www.idiap.ch
                        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                        • O ollipuu
                          24 May 2016, 09:38

                          Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                          But if you still keep having issues, please let us know.

                          ? Offline
                          ? Offline
                          A Former User
                          wrote on 24 May 2016, 14:40 last edited by
                          #22

                          @ollipuu Thank you!

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                          24 May 2016, 09:46

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