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Chat feature down

Scheduled Pinned Locked Moved Solved Qt.io webservices
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  • ? Offline
    ? Offline
    A Former User
    wrote on last edited by
    #11

    Seems like chat does work in principal but only the button on the top doesn't work. I can on the otherhand click on someone's nick here and then select "chat" and that works.

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    0
    • SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #12

      Hi,

      Same here but for a longer time.

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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      0
      • ? Offline
        ? Offline
        A Former User
        wrote on last edited by
        #13

        Works again \o/

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        • SGaistS Offline
          SGaistS Offline
          SGaist
          Lifetime Qt Champion
          wrote on last edited by
          #14

          Lucky guy !

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

          ? 1 Reply Last reply
          0
          • SGaistS SGaist

            Lucky guy !

            ? Offline
            ? Offline
            A Former User
            wrote on last edited by
            #15

            @SGaist Do you still have problems with this?

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            • SGaistS Offline
              SGaistS Offline
              SGaist
              Lifetime Qt Champion
              wrote on last edited by
              #16

              Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

              Interested in AI ? www.idiap.ch
              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

              ? 1 Reply Last reply
              0
              • SGaistS SGaist

                Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

                ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #17

                @SGaist Maybe someone in charge has the mercy to reboot the offending server :) @tekojo

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                • tekojoT Offline
                  tekojoT Offline
                  tekojo
                  wrote on last edited by
                  #18

                  I'll ask for someone to look into it.

                  1 Reply Last reply
                  2
                  • ollipuuO Offline
                    ollipuuO Offline
                    ollipuu
                    wrote on last edited by
                    #19

                    Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                    But if you still keep having issues, please let us know.

                    ? 1 Reply Last reply
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                    • mrjjM Offline
                      mrjjM Offline
                      mrjj
                      Lifetime Qt Champion
                      wrote on last edited by
                      #20

                      Hail the server dude \o/ :)

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                      • SGaistS Offline
                        SGaistS Offline
                        SGaist
                        Lifetime Qt Champion
                        wrote on last edited by
                        #21

                        +1 !

                        Looks like my chat menu is working again !

                        Thanks @ollipuu :)

                        Interested in AI ? www.idiap.ch
                        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                        1
                        • ollipuuO ollipuu

                          Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                          But if you still keep having issues, please let us know.

                          ? Offline
                          ? Offline
                          A Former User
                          wrote on last edited by
                          #22

                          @ollipuu Thank you!

                          1 Reply Last reply
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