not authorized when installing qt

[akikaede]

Hi, everyone. I'm writing a program, and I want to use qt 5.15, so I download a community online installer, but when I login my account, it comes not authorized, does it have a limit for download? I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.

[KroMignon]

@akikaede said in not authorized when installing qt:

I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.

I am not really sure to understand what your problem is.
For me, it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?
Did you try to reset your password? You only have to click on Forgot password?.

[sierdzio]

No there is no limit. Please contact Qt Company support, I guess.

[JKSH]

@akikaede said in not authorized when installing qt:

I download a community online installer, but when I login my account, it comes not authorized

Do you have a commercial license? Or are you using an open-source license?

[sierdzio]

@ollipuu can you check this out?

[akikaede]

@JKSH I'm using an open-source license, not commercial license.

[JKSH]

@akikaede said in not authorized when installing qt:

I have download qt6.0.1 and qt6.2 in windows before.

I just noticed that your original screenshot is for a new installation.

Since you already have Qt 6.0.1/6.2.0 installed, run MaintenanceTool.exe to add Qt 5.15.2

[KroMignon]

@akikaede said in not authorized when installing qt:

I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.

I am not really sure to understand what your problem is.
For me, it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?
Did you try to reset your password? You only have to click on Forgot password?.

[JKSH]

@KroMignon said in not authorized when installing qt:

it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?

Incorrect username/password produces the error message "Authentication failed", rather than "Not authorized". (I must say I haven't seen the latter before)

[J.Hilk]

@JKSH said in not authorized when installing qt:

Incorrect username/password produces the error message "Authentication failed", rather than "Not authorized". (I must say I haven't seen the latter before)

I think, and I may be wrong here, that happens when you used to have a licence (even an evaluation one) and the time ran out on it

[akikaede]

@JKSH yes, it's a new installation, when I have qt6.0.1 and qt6.2.0, it comes this message, I doubt qt has some limit in installed versions, so I uninstalled 6.0.1 and 6.2.0, and start a new installation, but it also happends on.

[akikaede]

@JKSH I just reset my password, it works, but it still confused me, I can login this account in qt home page, but in qt installation, it produces "Not authorized"