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Forum Update on Monday, May 27th 2025

not authorized when installing qt

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  • sierdzioS Offline
    sierdzioS Offline
    sierdzio
    Moderators
    wrote on last edited by
    #2

    No there is no limit. Please contact Qt Company support, I guess.

    (Z(:^

    1 Reply Last reply
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    • A akikaede

      Hi, everyone. I'm writing a program, and I want to use qt 5.15, so I download a community online installer, but when I login my account, it comes not authorized, does it have a limit for download? I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.
      ![alt text](7760483d-d9fa-4db0-a4f5-304c71cf3d0a-捕获.PNG image url)

      JKSHJ Offline
      JKSHJ Offline
      JKSH
      Moderators
      wrote on last edited by JKSH
      #3

      @akikaede said in not authorized when installing qt:

      I download a community online installer, but when I login my account, it comes not authorized

      Do you have a commercial license? Or are you using an open-source license?

      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

      A 1 Reply Last reply
      0
      • sierdzioS Offline
        sierdzioS Offline
        sierdzio
        Moderators
        wrote on last edited by
        #4

        @ollipuu can you check this out?

        (Z(:^

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        0
        • JKSHJ JKSH

          @akikaede said in not authorized when installing qt:

          I download a community online installer, but when I login my account, it comes not authorized

          Do you have a commercial license? Or are you using an open-source license?

          A Offline
          A Offline
          akikaede
          wrote on last edited by
          #5

          @JKSH I'm using an open-source license, not commercial license.

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          • A akikaede

            Hi, everyone. I'm writing a program, and I want to use qt 5.15, so I download a community online installer, but when I login my account, it comes not authorized, does it have a limit for download? I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.
            ![alt text](7760483d-d9fa-4db0-a4f5-304c71cf3d0a-捕获.PNG image url)

            JKSHJ Offline
            JKSHJ Offline
            JKSH
            Moderators
            wrote on last edited by
            #6

            @akikaede said in not authorized when installing qt:

            I have download qt6.0.1 and qt6.2 in windows before.

            I just noticed that your original screenshot is for a new installation.

            Since you already have Qt 6.0.1/6.2.0 installed, run MaintenanceTool.exe to add Qt 5.15.2

            Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

            A 1 Reply Last reply
            0
            • A akikaede

              Hi, everyone. I'm writing a program, and I want to use qt 5.15, so I download a community online installer, but when I login my account, it comes not authorized, does it have a limit for download? I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.
              ![alt text](7760483d-d9fa-4db0-a4f5-304c71cf3d0a-捕获.PNG image url)

              KroMignonK Offline
              KroMignonK Offline
              KroMignon
              wrote on last edited by
              #7

              @akikaede said in not authorized when installing qt:

              I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.

              I am not really sure to understand what your problem is.
              For me, it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?
              Did you try to reset your password? You only have to click on Forgot password?.

              It is an old maxim of mine that when you have excluded the impossible, whatever remains, however improbable, must be the truth. (Sherlock Holmes)

              JKSHJ 1 Reply Last reply
              0
              • KroMignonK KroMignon

                @akikaede said in not authorized when installing qt:

                I have download qt6.0.1 and qt6.2 in windows before. when I want to download 5.15, it comes.

                I am not really sure to understand what your problem is.
                For me, it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?
                Did you try to reset your password? You only have to click on Forgot password?.

                JKSHJ Offline
                JKSHJ Offline
                JKSH
                Moderators
                wrote on last edited by
                #8

                @KroMignon said in not authorized when installing qt:

                it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?

                Incorrect username/password produces the error message "Authentication failed", rather than "Not authorized". (I must say I haven't seen the latter before)

                Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                J.HilkJ A 2 Replies Last reply
                0
                • JKSHJ JKSH

                  @KroMignon said in not authorized when installing qt:

                  it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?

                  Incorrect username/password produces the error message "Authentication failed", rather than "Not authorized". (I must say I haven't seen the latter before)

                  J.HilkJ Offline
                  J.HilkJ Offline
                  J.Hilk
                  Moderators
                  wrote on last edited by
                  #9

                  @JKSH said in not authorized when installing qt:

                  Incorrect username/password produces the error message "Authentication failed", rather than "Not authorized". (I must say I haven't seen the latter before)

                  I think, and I may be wrong here, that happens when you used to have a licence (even an evaluation one) and the time ran out on it


                  Be aware of the Qt Code of Conduct, when posting : https://forum.qt.io/topic/113070/qt-code-of-conduct


                  Q: What's that?
                  A: It's blue light.
                  Q: What does it do?
                  A: It turns blue.

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                  • JKSHJ JKSH

                    @akikaede said in not authorized when installing qt:

                    I have download qt6.0.1 and qt6.2 in windows before.

                    I just noticed that your original screenshot is for a new installation.

                    Since you already have Qt 6.0.1/6.2.0 installed, run MaintenanceTool.exe to add Qt 5.15.2

                    A Offline
                    A Offline
                    akikaede
                    wrote on last edited by
                    #10

                    @JKSH yes, it's a new installation, when I have qt6.0.1 and qt6.2.0, it comes this message, I doubt qt has some limit in installed versions, so I uninstalled 6.0.1 and 6.2.0, and start a new installation, but it also happends on.

                    1 Reply Last reply
                    0
                    • JKSHJ JKSH

                      @KroMignon said in not authorized when installing qt:

                      it looks like you don't have enter valid credentials. Are you sure login (your email address) and password are correct?

                      Incorrect username/password produces the error message "Authentication failed", rather than "Not authorized". (I must say I haven't seen the latter before)

                      A Offline
                      A Offline
                      akikaede
                      wrote on last edited by
                      #11

                      @JKSH I just reset my password, it works, but it still confused me, I can login this account in qt home page, but in qt installation, it produces "Not authorized"

                      1 Reply Last reply
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