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Error "The procedure entry point CreateEvent could not be located" during installation of Qt C++ application on Windows 10

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  • T Tusharn

    @JonB
    But in my pc i searched that .dll file there file is available still i am facing this issue.

    jsulmJ Offline
    jsulmJ Offline
    jsulm
    Lifetime Qt Champion
    wrote on last edited by
    #7

    @Tusharn Please read what @Pl45m4 wrote

    https://forum.qt.io/topic/113070/qt-code-of-conduct

    JonBJ T 2 Replies Last reply
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    • jsulmJ jsulm

      @Tusharn Please read what @Pl45m4 wrote

      JonBJ Offline
      JonBJ Offline
      JonB
      wrote on last edited by
      #8

      @jsulm , @Tusharn
      Are you sure this is a deployment issue? I have not used windeployqt. But api-ms-win-core-synch-l1-2-0.dll is a Windows system DLL, my initial thought is that windeployqt would not include/deploy this, it is expected to be on the system? But I may be mistaken here... :)

      jsulmJ 1 Reply Last reply
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      • JonBJ JonB

        @jsulm , @Tusharn
        Are you sure this is a deployment issue? I have not used windeployqt. But api-ms-win-core-synch-l1-2-0.dll is a Windows system DLL, my initial thought is that windeployqt would not include/deploy this, it is expected to be on the system? But I may be mistaken here... :)

        jsulmJ Offline
        jsulmJ Offline
        jsulm
        Lifetime Qt Champion
        wrote on last edited by
        #9

        @JonB I guess you're right :-)

        https://forum.qt.io/topic/113070/qt-code-of-conduct

        C 1 Reply Last reply
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        • jsulmJ jsulm

          @JonB I guess you're right :-)

          C Offline
          C Offline
          ChrisW67
          wrote on last edited by
          #10

          This file (and friends) is supposed to be a standard part of a Windows 10 install. The file can be present but not be properly registered or missing some other dependency. This might be a case where sfc /scannow from an Administrator command prompt/Powershell on the target machine helps. (This was a standard file in Windows 7 and 8, which discounts the failed upgrade idea a bit.)

          Another option would be to download and install the latest version of all the Microsoft Visual C++ Redistributable packages. It is possible that one of these will replace or update the missing DLLS.

          1 Reply Last reply
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          • jsulmJ jsulm

            @Tusharn Please read what @Pl45m4 wrote

            T Offline
            T Offline
            Tusharn
            wrote on last edited by
            #11

            @jsulm yes

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            • JonBJ JonB

              @Tusharn
              To clarify: did you copy & paste the error message? You are sure it names CreateEvent, spelled like that, and not, say, CreateEventW?

              Also, do you compile to generate a 64- or 32-bit executable?

              UPDATE
              Oh, I see you posted a screenshot clearly showing CreateEventW, it's vitally important you put that in your text, not CreateEvent, to provide help accurately.

              In that case, I have a suspicion: could the Windows 10 machine where this happens have been previously upgraded from Windows 7 to 10?

              Assuming that is true, I believe this is an issue with the target machine, not with Qt or deployment. Have a read of https://answers.microsoft.com/en-us/windows/forum/all/entry-point-not-found-when-winsows7-upgrade-to/90da2fb1-1f8e-4ee7-9109-a4c96c829db1. I think in some shape or form you have a missing/incorrect Windows system DLL on the target, and need to address that somehow.

              T Offline
              T Offline
              Tusharn
              wrote on last edited by
              #12

              @JonB still getting same error after install the application in windows 10 where qt not installed

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              • hskoglundH Online
                hskoglundH Online
                hskoglund
                wrote on last edited by
                #13

                Hi, since you get the same error both for both MinGW and MSVC compilers, are you sure the PC you are trying to install your app to is really running Windows 10 and not Windows 7?

                To check, please click the start button and type winver and Enter

                T 1 Reply Last reply
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                • hskoglundH hskoglund

                  Hi, since you get the same error both for both MinGW and MSVC compilers, are you sure the PC you are trying to install your app to is really running Windows 10 and not Windows 7?

                  To check, please click the start button and type winver and Enter

                  T Offline
                  T Offline
                  Tusharn
                  wrote on last edited by
                  #14

                  @hskoglund running Windows 10 sir

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                  • hskoglundH Online
                    hskoglundH Online
                    hskoglund
                    wrote on last edited by
                    #15

                    But the screenshot you posted at the top ("... - Entry Point Not Found.... "), also looks very much as a screenshot from a Windows 7 desktop :-)

                    JonBJ 1 Reply Last reply
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                    • hskoglundH hskoglund

                      But the screenshot you posted at the top ("... - Entry Point Not Found.... "), also looks very much as a screenshot from a Windows 7 desktop :-)

                      JonBJ Offline
                      JonBJ Offline
                      JonB
                      wrote on last edited by JonB
                      #16

                      @hskoglund said in Error "The procedure entry point CreateEvent could not be located" during installation of Qt C++ application on Windows 10:

                      also looks very much as a screenshot from a Windows 7 desktop :-)

                      That's an interesting observation :)

                      @Tusharn
                      It might be really helpful if you can find a another machine to try installing on. If you have access to a different Windows 10 and/or 11 (preferably not upgraded from 7!) I would try on those. We need to establish whether it's just the current target machine which has the issue.

                      Also did you ever try @ChrisW67's sfc /scannow?

                      T 1 Reply Last reply
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                      • hskoglundH Online
                        hskoglundH Online
                        hskoglund
                        wrote on last edited by hskoglund
                        #17

                        Another indication that the screenshot is from a Windows 7 PC: that error dialog "... - Entry Point Not Found" still gave you information about which .dll that failed to export that symbol (i.e. api-ms-win-core-synch-l1-2-0.dll)

                        But Windows 10 (and Windows 11 etc.) instead, for the same error, states which file (usually an .exe) that failed to import the symbol. So if this really was a Windows 10 desktop, the error message should have been:
                        "The procedure entry point CreateEventW could not be located in the dynamic link library Elab_license_otp.exe"

                        BTW: I think this is regression since it still says: "dynamic link library" :-(

                        T 1 Reply Last reply
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                        • JonBJ JonB

                          @hskoglund said in Error "The procedure entry point CreateEvent could not be located" during installation of Qt C++ application on Windows 10:

                          also looks very much as a screenshot from a Windows 7 desktop :-)

                          That's an interesting observation :)

                          @Tusharn
                          It might be really helpful if you can find a another machine to try installing on. If you have access to a different Windows 10 and/or 11 (preferably not upgraded from 7!) I would try on those. We need to establish whether it's just the current target machine which has the issue.

                          Also did you ever try @ChrisW67's sfc /scannow?

                          T Offline
                          T Offline
                          Tusharn
                          wrote on last edited by
                          #18

                          @JonB yes sir i tried sfc/scannow .

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                          • hskoglundH hskoglund

                            Another indication that the screenshot is from a Windows 7 PC: that error dialog "... - Entry Point Not Found" still gave you information about which .dll that failed to export that symbol (i.e. api-ms-win-core-synch-l1-2-0.dll)

                            But Windows 10 (and Windows 11 etc.) instead, for the same error, states which file (usually an .exe) that failed to import the symbol. So if this really was a Windows 10 desktop, the error message should have been:
                            "The procedure entry point CreateEventW could not be located in the dynamic link library Elab_license_otp.exe"

                            BTW: I think this is regression since it still says: "dynamic link library" :-(

                            T Offline
                            T Offline
                            Tusharn
                            wrote on last edited by
                            #19

                            @hskoglund Yes sir i installed the application on windows 7 and after installation i got this error when i run the application and also i did it on windows 10 but getting same error.

                            JonBJ 1 Reply Last reply
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                            • hskoglundH Online
                              hskoglundH Online
                              hskoglund
                              wrote on last edited by
                              #20

                              Could you post a screenshot of that error from the Windows 10 PC?

                              T 2 Replies Last reply
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                              • hskoglundH hskoglund

                                Could you post a screenshot of that error from the Windows 10 PC?

                                T Offline
                                T Offline
                                Tusharn
                                wrote on last edited by
                                #21

                                @hskoglund No sir i will post

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                                • T Tusharn

                                  @hskoglund Yes sir i installed the application on windows 7 and after installation i got this error when i run the application and also i did it on windows 10 but getting same error.

                                  JonBJ Offline
                                  JonBJ Offline
                                  JonB
                                  wrote on last edited by
                                  #22

                                  @Tusharn said in Error "The procedure entry point CreateEvent could not be located" during installation of Qt C++ application on Windows 10:

                                  @hskoglund Yes sir i installed the application on windows 7 and after installation i got this error when i run the application and also i did it on windows 10 but getting same error.

                                  I no longer understand. Your first post states "during the installation process on the target Windows 10 machine", your screenshot (according to @hskoglund) shows Windows 7, and now you seem to say you did install on Windows 7 after all. It is difficult to be sure what you are saying.

                                  At this point you need to:

                                  • Write the absolute minimal Qt program, 10 lines long.
                                  • Build for Release.
                                  • Use windeployqt to create an installable image.
                                  • Install on a Windows 10+ machine, preferably one which has not been upgraded from Windows 7.
                                  • And if possible install on more than one machine, to rule out something on that machine being the issue.

                                  You can see that people are running out of useful ideas to help. You can Google for

                                  The procedure entry point CreateEventW could not be located in the dynamic link library api-ms-win-core-synch-l1-2-0.dll

                                  as I have done, there are a couple of hits.

                                  If your development machine runs the same Windows version as the one with that error you could find where api-ms-win-core-synch-l1-2-0.dll is on both machines, compare the date/size/versions of those two, run Dependencies on both to see if the "bad" one is missing dependency.

                                  T 1 Reply Last reply
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                                  • JonBJ JonB

                                    @Tusharn said in Error "The procedure entry point CreateEvent could not be located" during installation of Qt C++ application on Windows 10:

                                    @hskoglund Yes sir i installed the application on windows 7 and after installation i got this error when i run the application and also i did it on windows 10 but getting same error.

                                    I no longer understand. Your first post states "during the installation process on the target Windows 10 machine", your screenshot (according to @hskoglund) shows Windows 7, and now you seem to say you did install on Windows 7 after all. It is difficult to be sure what you are saying.

                                    At this point you need to:

                                    • Write the absolute minimal Qt program, 10 lines long.
                                    • Build for Release.
                                    • Use windeployqt to create an installable image.
                                    • Install on a Windows 10+ machine, preferably one which has not been upgraded from Windows 7.
                                    • And if possible install on more than one machine, to rule out something on that machine being the issue.

                                    You can see that people are running out of useful ideas to help. You can Google for

                                    The procedure entry point CreateEventW could not be located in the dynamic link library api-ms-win-core-synch-l1-2-0.dll

                                    as I have done, there are a couple of hits.

                                    If your development machine runs the same Windows version as the one with that error you could find where api-ms-win-core-synch-l1-2-0.dll is on both machines, compare the date/size/versions of those two, run Dependencies on both to see if the "bad" one is missing dependency.

                                    T Offline
                                    T Offline
                                    Tusharn
                                    wrote on last edited by
                                    #23

                                    @JonB Thanks sir i will try as you said

                                    1 Reply Last reply
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                                    • hskoglundH hskoglund

                                      Could you post a screenshot of that error from the Windows 10 PC?

                                      T Offline
                                      T Offline
                                      Tusharn
                                      wrote on last edited by
                                      #24

                                      @hskoglund
                                      Hello
                                      As you said PF screenshot of error getting on windows 10 pc , where as file mention in error is available in directory.

                                      90ae0e39-fce9-4509-9b4f-099bbe5cb229-image.png

                                      JonBJ 1 Reply Last reply
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                                      • T Tusharn

                                        @hskoglund
                                        Hello
                                        As you said PF screenshot of error getting on windows 10 pc , where as file mention in error is available in directory.

                                        90ae0e39-fce9-4509-9b4f-099bbe5cb229-image.png

                                        JonBJ Offline
                                        JonBJ Offline
                                        JonB
                                        wrote on last edited by JonB
                                        #25

                                        @Tusharn
                                        While it is true that I cannot spot why you get this error message given the directory's contents, this is a quite different error message from the one you said you get, you show at the top and we have been discussing throughout this topic. Why are you now getting a different message if you said Win 10 gave you the original message? Is this a different Win 10 machine from the one you said produced the first error? It is difficult to help when you report one thing and then show something different.....

                                        It is possible that you could get the latest error message if the named DLL is missing one of its dependencies. You might like to load up the Windows Dependencies tool to examine this.

                                        1 Reply Last reply
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                                        • hskoglundH Online
                                          hskoglundH Online
                                          hskoglund
                                          wrote on last edited by
                                          #26

                                          Hi, just guessing but that missing dll error can occur if your app for example starts a printout and that Windows 10 PC has a older (perhaps not Qt) installation of MinGW that lacks libgcc_s_seh-1.dll and that other MinGW is in ithe path environment variable.

                                          To check, try building a simple app, say the Calculator Example using your MinGW 6.5.1. Then use the same windeployqt procedure you did for Elab_license_otp.exe and try the Calculator app on that Windows 10 PC.

                                          T 1 Reply Last reply
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