Can't connect to remote MySQL instance

ChrisVT

I'm trying to connect to a remote mysql instance. Working with MySQL 5.7.22 and Qt5.10 on a Mac. I've currently set up MySQL on my local machine for testing but want to to move the database to the production environment on a dedicated server.

First, some good news (stuff that works):

The MySQL server is set up with users and passwords that allow me to connect to the remote server (mysql -u some_user -p -h remote_ip). After logging in, I can also access the databases that I'm interested in. That means, I don't believe that I messed up the privileges, firewall, bind_address, or the like.

User table:
+---------------+---------------+-------------------------------------------+
| user | host | authentication_string |
+---------------+---------------+-------------------------------------------+
...
| some_user | % | *XXX |
| some_user | localhost | *XXX |
+---------------+---------------+-------------------------------------------+

~# cat /etc/my.cnf
[mysqld]
max_allowed_packet=67000000
wait_timeout=300
bind_address=*
skip_name_resolve

My Qt application can connect to the database if I connect to 127.0.0.1, so I don't believe I have issues with the drivers and such.

What doesn't work is if I try and connect to the same server per its external IP, the connection fails:

Lost connection to MySQL server at 'reading initial communication packet', system error: 2

It takes some time (a few seconds) for the connection to fail, so I'm assuming this is some kind of timeout that's happening.

The mysql error log (verbosity 3) is silent about the issue.

Any ideas?

Thanks,
Chris

Sifu

it is a simple mysql privilege issue . You may give the db user privilege from that external ip see an example query below,

mysql> grant all privileges on yourdb.* to 'db_user'@'CONNECTING - IP' identified by password('ENETR-PASSWORD');

? Offline

Here's a breakdown explanation of what Sifu gave. It did the trick for me.

ChrisVT

@Sifu Thanks for the response. Thing is that "%" in the permissions table above should capture all incoming IPs, and I actually can connect to my mysql instance from another computer - just not with my Qt application.

I tried your suggestion regardless and set up another rule specifically for my local IP, but it didn't work, either - bummer!

Sifu

@ChrisVT said in Can't connect to remote MySQL instance:

@Sifu Thanks for the response. Thing is that "%" in the permissions table above should capture all incoming IPs, and I actually can connect to my mysql instance from another computer - just not with my Qt application.

I tried your suggestion regardless and set up another rule specifically for my local IP, but it didn't work, either - bummer!

You may be trying to connect from your LAN to an external mysql server IP and , you may be using the lan IP as hostname. You should use your public IP address, you can see it from https://whatismyipaddress.com .

PS: some times you may need to flush the privilage too in mysql prompt.
May be this will help

ChrisVT

@Sifu Will try. But shouldn't the entry with the ip "%" in the access list allow external connection regardless of the IP?

JonB

@ChrisVT
I could be wrong [ :) ], but your error looks to me more like a failure to find the IP address/port listening than getting as far as connecting and then getting a "don't like your client address" rejection.

Suggestion: if you have permission, stop the MySQL server daemon on the server, and/or use a rubbish IP address for your client to try to connect to. Do you get the same behaviour/error messages or something different?

Sifu

@ChrisVT

Yes you are right . Never use % in a production server.

ChrisVT

@JonB That was a good idea to further diagnose the problem - the error messages are different, in fact:

When no MySQL is running: Can't connect to MySQL server on '192.168.100.29' (61)

When MySQL is running: Lost connection to MySQL server at 'reading initial communication packet', system error: 2

The latter takes longer to fail, the former fails without delay.

Does that help to further the analysis?

Thanks,
Chris

JonB

@ChrisVT
It just seems to indicate that your error is not the same as "can't get to IP address/port" after all.

I do not know whether @Sifu 's comments help you. But it sounds like you're still stuck.

Are you in charge of the MySQL server? Next thing to try, I think, is (temporarily) replace that % with the actual external IP?

Otherwise I think some judicious Googling! Your error seems to have nothing to do with Qt code. I tried:

mysql reading initial communication packet system error 2

and I think there's a lot of food for thought out there....

ChrisVT

@JonB I just made a fascinating observation: I deployed the application and installed it on another machine, set up to connect to my development database which runs on my iMac. The connection worked fine which was a surprise to me!

So, from what I can tell, most everything works as intended:

Connecting to the development database using the mysql command

on the local machine, connecting to localhost/127.0.0.1
on the local machine, connecting to my local IP (192.168.100.29)
from a remote machine to my local IP

Connecting to the development database using my application

on the local machine, connecting to localhost/127.0.0.1
from a remote machine to my local IP

The one thing that does not work is that I cannot convince my application to connect to a database on the local machine, connecting to my local IP (192.168.100.29).

No idea why that is. I'm still thinking that Qt in this particular configuration messes with something that makes mysqld reject the connection.

I think at this stage, while I'd really like to understand the issue and resolve it, I will just associate my development database with 127.0.0.1 and that will do.

Oh, and of course I will minimize my mysql privileges!

SGaist

Hi,

Is the port of your database opened on your local machine ?

ChrisVT

@SGaist I can connect from a different computer - so yeah.

SGaist

I may have misunderstood the case that doesn’t work.

Can you maybe do a small picture with the setup ?

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Can't connect to remote MySQL instance