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SSL handshake failed error during installation

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  • SGaistS SGaist

    Hi and welcome to devnet,

    What version of Qt are you using ?
    What version of OpenSSL do you have installed ?
    How did you install Qt ?
    Which version of Ubuntu/Kubuntu is it ?

    L Offline
    L Offline
    lak021
    wrote on last edited by
    #3

    @SGaist Hello!
    I am installing Qt 5.9.1
    OpenSSL 1.1.0f
    I installed Qt using open source online installer and ubuntu 16.04

    This problem occurred when I was using the wifi network of our college campus. I switched to mobile data and now the installation works fine.
    Thanks.

    1 Reply Last reply
    0
    • SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #4

      Currently Qt 5 can't work with OpenSSL >= 1.1.0. They broke API and binary compatibility. There's a new backend in the works. In between you need to install a 1.0.X version beside your 1.1.X version.

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

      MucipM 1 Reply Last reply
      0
      • L Offline
        L Offline
        lak021
        wrote on last edited by
        #5

        Okay. Thanks a lot.

        1 Reply Last reply
        0
        • SGaistS SGaist

          Currently Qt 5 can't work with OpenSSL >= 1.1.0. They broke API and binary compatibility. There's a new backend in the works. In between you need to install a 1.0.X version beside your 1.1.X version.

          MucipM Offline
          MucipM Offline
          Mucip
          wrote on last edited by
          #6

          @SGaist I did not understand why? I installed before on my Debian 9 but now I make new Debian 9 machine and try to install QT5 online installer. But I could not install now! But I installed before?!
          What did they change? And do I need to install old OpenSSL?! Is there any other solution?
          Regards,
          Mucip:)

          1 Reply Last reply
          0
          • SGaistS Offline
            SGaistS Offline
            SGaist
            Lifetime Qt Champion
            wrote on last edited by
            #7

            What did you not understand ?

            Try Installing libssl1.0

            Interested in AI ? www.idiap.ch
            Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

            atreidexA 1 Reply Last reply
            0
            • MucipM Offline
              MucipM Offline
              Mucip
              wrote on last edited by Mucip
              #8

              Dear SGaist,
              I checked;

              mucip@debian-ev:~$ openssl version
              OpenSSL 1.1.0f 25 May 2017

              I followed the below website and install openssl 1.0.0.
              https://www.computersnyou.com/3155/update-install-openssl-source-latest-version/

              Now the situation is;
              mucip@debian-ev:~$ openssl version
              OpenSSL 1.0.0s 11 Jun 2015

              But I can not update maintenance tool and I can not even run qt-unified-linux-x64-3.0.1-online.run from my computer?!

              Where am I wrong?!

              Regards,
              Mucip:)

              1 Reply Last reply
              0
              • SGaistS Offline
                SGaistS Offline
                SGaist
                Lifetime Qt Champion
                wrote on last edited by
                #9

                Instal the libssl1.0.2 package.

                Interested in AI ? www.idiap.ch
                Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                1 Reply Last reply
                0
                • MucipM Offline
                  MucipM Offline
                  Mucip
                  wrote on last edited by
                  #10

                  Dear SGaist,
                  I installed

                  mucip@debian-ev:~$ openssl version
                  OpenSSL 1.0.2l 25 May 2017
                  mucip@debian-ev:~$

                  But I still can not update!
                  I attached the picture of situation.
                  0_1507979811850_SSLError.png

                  regards,
                  Mucip:)

                  1 Reply Last reply
                  0
                  • SGaistS Offline
                    SGaistS Offline
                    SGaist
                    Lifetime Qt Champion
                    wrote on last edited by
                    #11

                    You should start it from the console to see if there's more debugging output.

                    Interested in AI ? www.idiap.ch
                    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                    1 Reply Last reply
                    0
                    • MucipM Offline
                      MucipM Offline
                      Mucip
                      wrote on last edited by
                      #12

                      Dear SGaist,
                      I run it from console and output is:

                      mucip@debian-ev:~/Qt$ ./MaintenanceTool
                      [7561] Warning: QFile::rename: Empty or null file name

                      By the way when I want to run new qt online installer;

                      mucip@debian-ev:~/Downloads$ ./qt-unified-linux-x64-3.0.1-online.run
                      [5096] Warning: LicenseManager: Ssl error: "The issuer certificate of a locally looked up certificate could not be found"
                      [5097] Warning: Network error during login: [ QNetworkReply::NetworkError(SslHandshakeFailedError) ] "SSL handshake failed"
                      [5097] Warning: Unhandled connection failure: QNetworkReply::NetworkError(SslHandshakeFailedError)

                      I completely confused!...

                      Regards,
                      Mucip:)

                      1 Reply Last reply
                      0
                      • SGaistS Offline
                        SGaistS Offline
                        SGaist
                        Lifetime Qt Champion
                        wrote on last edited by
                        #13

                        Looks like the OpenSSL libraries are correctly working. Can you run ldd qt-unified-linux-x64-3.0.1-online.run just to be sure ?

                        Interested in AI ? www.idiap.ch
                        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                        1 Reply Last reply
                        0
                        • MucipM Offline
                          MucipM Offline
                          Mucip
                          wrote on last edited by
                          #14

                          Dear SGaist,
                          Looks like OK?
                          mucip@debian-ev:~/Downloads$ ldd qt-unified-linux-x64-3.0.1-online.run
                          linux-vdso.so.1 (0x00007ffff5f0a000)
                          libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f6a1b709000)
                          libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007f6a1b4cb000)
                          libfreetype.so.6 => /usr/lib/x86_64-linux-gnu/libfreetype.so.6 (0x00007f6a1b21c000)
                          libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007f6a1afcc000)
                          libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f6a1ac8c000)
                          libX11-xcb.so.1 => /usr/lib/x86_64-linux-gnu/libX11-xcb.so.1 (0x00007f6a1aa8a000)
                          libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f6a1a862000)
                          librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f6a1a65a000)
                          libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f6a1a456000)
                          libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f6a1a239000)
                          libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f6a19eb7000)
                          libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f6a19bb3000)
                          libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f6a1999c000)
                          libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f6a195fd000)
                          /lib64/ld-linux-x86-64.so.2 (0x00007f6a1b90c000)
                          libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007f6a193d3000)
                          libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f6a191b9000)
                          libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007f6a18f86000)
                          libsystemd.so.0 => /lib/x86_64-linux-gnu/libsystemd.so.0 (0x00007f6a1ba5f000)
                          libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f6a18d82000)
                          libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f6a18b7c000)
                          libselinux.so.1 => /lib/x86_64-linux-gnu/libselinux.so.1 (0x00007f6a18954000)
                          liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007f6a1872e000)
                          liblz4.so.1 => /usr/lib/x86_64-linux-gnu/liblz4.so.1 (0x00007f6a1851c000)
                          libgcrypt.so.20 => /lib/x86_64-linux-gnu/libgcrypt.so.20 (0x00007f6a1820c000)
                          libbsd.so.0 => /lib/x86_64-linux-gnu/libbsd.so.0 (0x00007f6a17ff6000)
                          libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007f6a17d83000)
                          libgpg-error.so.0 => /lib/x86_64-linux-gnu/libgpg-error.so.0 (0x00007f6a17b6f000)

                          And Maintenance tool,
                          mucip@debian-ev:~/Qt$ ldd MaintenanceTool
                          linux-vdso.so.1 (0x00007ffc35ff5000)
                          libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f05f5879000)
                          libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007f05f563b000)
                          libfreetype.so.6 => /usr/lib/x86_64-linux-gnu/libfreetype.so.6 (0x00007f05f538c000)
                          libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007f05f513c000)
                          libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f05f4dfc000)
                          libX11-xcb.so.1 => /usr/lib/x86_64-linux-gnu/libX11-xcb.so.1 (0x00007f05f4bfa000)
                          libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f05f49d2000)
                          librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f05f47ca000)
                          libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f05f45c6000)
                          libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f05f43a9000)
                          libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f05f4027000)
                          libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f05f3d23000)
                          libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f05f3b0c000)
                          libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f05f376d000)
                          /lib64/ld-linux-x86-64.so.2 (0x00007f05f5a7c000)
                          libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007f05f3543000)
                          libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f05f3329000)
                          libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007f05f30f6000)
                          libsystemd.so.0 => /lib/x86_64-linux-gnu/libsystemd.so.0 (0x00007f05f5bcf000)
                          libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f05f2ef2000)
                          libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f05f2cec000)
                          libselinux.so.1 => /lib/x86_64-linux-gnu/libselinux.so.1 (0x00007f05f2ac4000)
                          liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007f05f289e000)
                          liblz4.so.1 => /usr/lib/x86_64-linux-gnu/liblz4.so.1 (0x00007f05f268c000)
                          libgcrypt.so.20 => /lib/x86_64-linux-gnu/libgcrypt.so.20 (0x00007f05f237c000)
                          libbsd.so.0 => /lib/x86_64-linux-gnu/libbsd.so.0 (0x00007f05f2166000)
                          libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007f05f1ef3000)
                          libgpg-error.so.0 => /lib/x86_64-linux-gnu/libgpg-error.so.0 (0x00007f05f1cdf000)

                          So, what is wrong?!
                          And am I first person who is faced with this problem?!...
                          Is there anybody out there who can use Debian 9 and Qt?...

                          Regards,
                          Mucip:)

                          1 Reply Last reply
                          0
                          • SGaistS Offline
                            SGaistS Offline
                            SGaist
                            Lifetime Qt Champion
                            wrote on last edited by
                            #15

                            Debian 9 switched to OpenSSL 1.1 which will be supported by Qt 5.10. You should not have any problem if you use the Qt version provided by Debian but it will likely be a bit older.

                            Otherwise if you'd like to have cutting edge Qt, KDE Neon is also a possibility.

                            Interested in AI ? www.idiap.ch
                            Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                            1 Reply Last reply
                            0
                            • MucipM Offline
                              MucipM Offline
                              Mucip
                              wrote on last edited by
                              #16

                              Dear SGaist,
                              Unfortunately I do not think that this problem is about Debian 9. Because I installed Qt 5.9 on Debian 9 on 23th June 2017.
                              But somehow I can not install new one or even update now?! Same Debian 9 and same Qt 5.9
                              There must be something changed by Qt side I guess?!

                              By the way there isn't any problem on Windows platform.

                              I can not understand this. We say "Qt is platform independent" but I can not install it on Debian?!...

                              Regards,
                              Mucip:)

                              1 Reply Last reply
                              0
                              • SGaistS Offline
                                SGaistS Offline
                                SGaist
                                Lifetime Qt Champion
                                wrote on last edited by
                                #17

                                No, more likely something changed on your system, and likely in OpenSSL.

                                You can't compare installation on Windows and Debian, those are two radically different platforms with different requirements.

                                In any case, the custom certificate error might lead to something. I'd recommend taking a look at the bug report system to see if there's something related. If not please open a new report providing all the possible details about your system and the currently installed versions of OpenSSL (all of them).

                                Interested in AI ? www.idiap.ch
                                Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                1 Reply Last reply
                                0
                                • KartK Offline
                                  KartK Offline
                                  Kart
                                  wrote on last edited by
                                  #18

                                  I am not sure about this. Just go through this link and it might help you..

                                  1 Reply Last reply
                                  0
                                  • MucipM Offline
                                    MucipM Offline
                                    Mucip
                                    wrote on last edited by Mucip
                                    #19

                                    Dear name_qt,
                                    I can't understand very well?! Should I really rebuild all qt with libnss?!
                                    I just want to use standart qt installation from instalaltion file which I downloaded from qt/download.

                                    Regards,
                                    Mucip:)

                                    KartK 1 Reply Last reply
                                    0
                                    • MucipM Mucip

                                      Dear name_qt,
                                      I can't understand very well?! Should I really rebuild all qt with libnss?!
                                      I just want to use standart qt installation from instalaltion file which I downloaded from qt/download.

                                      Regards,
                                      Mucip:)

                                      KartK Offline
                                      KartK Offline
                                      Kart
                                      wrote on last edited by Kart
                                      #20

                                      Yes @Mucip. I had this issue in Ubuntu. I was able to solve it by doing a rebuild with libnss.
                                      You can refer this bug report too.

                                      1 Reply Last reply
                                      0
                                      • MucipM Offline
                                        MucipM Offline
                                        Mucip
                                        wrote on last edited by
                                        #21

                                        Dear name_qt,
                                        In any case, the qt company should do that, shouldn't they?
                                        Well, qt is platform independent! But I can not install it on Debian 9?!
                                        This is paradox, isn't it?!...

                                        Regards,
                                        Mucip:)

                                        KartK 1 Reply Last reply
                                        0
                                        • MucipM Mucip

                                          Dear name_qt,
                                          In any case, the qt company should do that, shouldn't they?
                                          Well, qt is platform independent! But I can not install it on Debian 9?!
                                          This is paradox, isn't it?!...

                                          Regards,
                                          Mucip:)

                                          KartK Offline
                                          KartK Offline
                                          Kart
                                          wrote on last edited by Kart
                                          #22

                                          Yes @Mucip. As @SGaist have already said, i believe this problem will be solved in Qt 5.10.

                                          MucipM 1 Reply Last reply
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