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Crash QtCore4 after Windows update

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  • A Offline
    A Offline
    andreas2060
    wrote on last edited by
    #1

    Need some help. Customer use a software for long time, without issues. After update of MS Office 2013 and some Windows updates, he starts the software, and after some seconds it crashes, without any user action.

    Application is build with MinGW 4.8.2 and GCC 4.9, using pre-build Qt DLLs

    Windows 10, 64bit
    Crash in module QtCore4.dll, Version 4.8.6.0, timestamp 0x00000000
    Exception code 0xC0000005
    Exception offset 0x00014249

    Any hlp is appreciated
    Andreas

    kshegunovK 1 Reply Last reply
    0
    • A andreas2060

      Need some help. Customer use a software for long time, without issues. After update of MS Office 2013 and some Windows updates, he starts the software, and after some seconds it crashes, without any user action.

      Application is build with MinGW 4.8.2 and GCC 4.9, using pre-build Qt DLLs

      Windows 10, 64bit
      Crash in module QtCore4.dll, Version 4.8.6.0, timestamp 0x00000000
      Exception code 0xC0000005
      Exception offset 0x00014249

      Any hlp is appreciated
      Andreas

      kshegunovK Offline
      kshegunovK Offline
      kshegunov
      Moderators
      wrote on last edited by kshegunov
      #2

      There's an access violation, either a bug in Qt or a bug in your code (or a bug in windows). Whatever it is, you need to debug it, get a stack trace at the very least. This is your first problem. Your second problem is you're using an 8+ years old release of the library, where the last ever patch version was released ~4 years ago. You need to upgrade to Qt 5.

      Read and abide by the Qt Code of Conduct

      1 Reply Last reply
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