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Can't install Qt on Windows10

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  • B Offline
    B Offline
    BoozeAddict
    wrote on 21 Jan 2019, 16:02 last edited by
    #1

    I've tried downloading both the online (qt-unified-windows-x86-3.0.6-online.exe) and offline (qt-opensource-windows-x86-5.12.0.exe) installers.
    Whenever i run them (as administrator), my cursor changes to the loading symbol for a split second, and returns to normal. Running through command line gives the same results, with no message. Disabling antivirus and firewall, and restarting the computer gave no results.
    Any help would be appreciated.

    O J 2 Replies Last reply 21 Jan 2019, 16:24
    0
    • B BoozeAddict
      21 Jan 2019, 16:02

      I've tried downloading both the online (qt-unified-windows-x86-3.0.6-online.exe) and offline (qt-opensource-windows-x86-5.12.0.exe) installers.
      Whenever i run them (as administrator), my cursor changes to the loading symbol for a split second, and returns to normal. Running through command line gives the same results, with no message. Disabling antivirus and firewall, and restarting the computer gave no results.
      Any help would be appreciated.

      O Offline
      O Offline
      ODБOï
      wrote on 21 Jan 2019, 16:24 last edited by
      #2

      @BoozeAddict i would check if there are errors reported with Windows event viewer

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      • B Offline
        B Offline
        BoozeAddict
        wrote on 21 Jan 2019, 17:12 last edited by BoozeAddict
        #3

        @LeLev I get this:
        Faulting application name: qt-opensource-windows-x86-5.12.0.exe, version: 0.0.0.0, time stamp: 0x5afe6588
        Faulting module name: NETUTILS.DLL_unloaded, version: 0.0.0.0, time stamp: 0x5bda6914
        Exception code: 0xc0000005
        Fault offset: 0x0001111f
        Faulting process id: 0x128c
        Faulting application start time: 0x01d4b1a237c676d6
        Faulting application path: C:\Users\John\Downloads\qt-opensource-windows-x86-5.12.0.exe
        Faulting module path: NETUTILS.DLL
        Report Id: d9ca99f8-c15c-4662-a732-0bf4b6a2f7c7
        Faulting package full name:
        Faulting package-relative application ID:

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        • H Offline
          H Offline
          hskoglund
          wrote on 21 Jan 2019, 18:12 last edited by
          #4

          Hi, netutils.dll is a normal Windows file, perhaps it's broken, you could try a scan: open a CMD window as administrator and type:
          sfc /scannow

          B 1 Reply Last reply 21 Jan 2019, 20:16
          0
          • H hskoglund
            21 Jan 2019, 18:12

            Hi, netutils.dll is a normal Windows file, perhaps it's broken, you could try a scan: open a CMD window as administrator and type:
            sfc /scannow

            B Offline
            B Offline
            BoozeAddict
            wrote on 21 Jan 2019, 20:16 last edited by
            #5

            @hskoglund
            Tried sfc, no errors found.
            Also tried registering the dll, which gave me an error, saying .dll was loaded, but the DllRegisterServer entry point was not found. Apparently that's what happens when the .dll isn't COM

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            • B BoozeAddict
              21 Jan 2019, 16:02

              I've tried downloading both the online (qt-unified-windows-x86-3.0.6-online.exe) and offline (qt-opensource-windows-x86-5.12.0.exe) installers.
              Whenever i run them (as administrator), my cursor changes to the loading symbol for a split second, and returns to normal. Running through command line gives the same results, with no message. Disabling antivirus and firewall, and restarting the computer gave no results.
              Any help would be appreciated.

              J Offline
              J Offline
              jsulm
              Lifetime Qt Champion
              wrote on 22 Jan 2019, 07:24 last edited by
              #6

              @BoozeAddict said in Can't install Qt on Windows10:

              Whenever i run them (as administrator), my cursor changes to the loading symbol for a split second, and returns to normal

              What is happeneing then actually? Is it hanging or crashing?

              https://forum.qt.io/topic/113070/qt-code-of-conduct

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              • H Offline
                H Offline
                hskoglund
                wrote on 22 Jan 2019, 07:38 last edited by
                #7

                Another approach that's worked for me when Windows 10 gives me lemons (like in your case when the app just exits), is to create a brand new user, switch and log in to that account. Then you will have a fresh desktop (and presumably a healthier registry), try installing Qt for that user.

                B 1 Reply Last reply 22 Jan 2019, 12:24
                5
                • H hskoglund
                  22 Jan 2019, 07:38

                  Another approach that's worked for me when Windows 10 gives me lemons (like in your case when the app just exits), is to create a brand new user, switch and log in to that account. Then you will have a fresh desktop (and presumably a healthier registry), try installing Qt for that user.

                  B Offline
                  B Offline
                  BoozeAddict
                  wrote on 22 Jan 2019, 12:24 last edited by
                  #8

                  @hskoglund Oh my, what a sweet lemonade
                  It worked, thanks!

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