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(Workaround Available) Error during installation of Qt 5.8.0 on Windows 10 x64 using offline installer

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  • R Offline
    R Offline
    RuFuS
    wrote on last edited by RuFuS
    #1

    During the installation of Qt 5.8.0 (qt-opensource-windows-x86-mingw530-5.8.0.exe) using the offline installer the error shown on the attached picture occurs. I use the latest version of avira as anti virus software.
    Can anyone tell me what's wrong please?

    Best regards,
    Robert
    Screenshot

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    0
    • SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #2

      Hi and welcome to devnet,

      Maybe a silly question but did you check that you have enough space to install Qt ?

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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      • R Offline
        R Offline
        RuFuS
        wrote on last edited by
        #3

        Hi,

        Thanks for that hint. I have 28.3GBytes left on this Harddrive which is not much,
        but should be enough since Qt 5.8.0 only require about 6GByte.

        Best Regards,
        Robert

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        0
        • SGaistS Offline
          SGaistS Offline
          SGaist
          Lifetime Qt Champion
          wrote on last edited by
          #4

          I managed to miss the anti-virus part. Try disabling it while installing. Some of these are overly sensitive as soon as it comes to development tools.

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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          • R Offline
            R Offline
            RuFuS
            wrote on last edited by
            #5

            Hi,

            Sorry for the delay but i was pretty busy on the weekend.
            I have tried to install this version of Qt on three different machines all running Windows 10 x64
            but the setup keeps failing with the exact same error on all of them.
            Even with anti-virus disabled or uninstalled.

            Any further hints?

            Best Regards,
            Robert

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            0
            • SGaistS Offline
              SGaistS Offline
              SGaist
              Lifetime Qt Champion
              wrote on last edited by
              #6

              Can you check the content of the folders already created ? There might be a glitch with the offline installer.

              In between would using the online installer be an option ?

              Interested in AI ? www.idiap.ch
              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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              • R Offline
                R Offline
                RuFuS
                wrote on last edited by
                #7

                Hi,
                The folders are created and the .msi file is also there. If I use the online installer everything works fine but there the strawberry-perl-5.22.1.3-32bit.msi isn’t installed. It seems like the pearl thing is missing in the online installer because there is not even the option to install it.
                Can someone else confirm that the offline installer is not working?

                Best Regards,
                Robert

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                • SGaistS Offline
                  SGaistS Offline
                  SGaist
                  Lifetime Qt Champion
                  wrote on last edited by
                  #8

                  Is the path the same that is shown in the error message ?

                  Interested in AI ? www.idiap.ch
                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                  • R Offline
                    R Offline
                    RuFuS
                    wrote on last edited by RuFuS
                    #9

                    Hi,

                    For me it looks like the path shown in the error-message and the path on the hard drive match (see screenshot “error”). I installed using the offline installer with the settings specified on screenshot “settings”.

                    Best Regards,
                    Robert
                    Screenshot error
                    Screenshot settings

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                    • SGaistS Offline
                      SGaistS Offline
                      SGaist
                      Lifetime Qt Champion
                      wrote on last edited by SGaist
                      #10

                      That part looks good. I'd take a look at the bug report system to see if there's anything related.

                      In between you could try to run the perl installer and see if you can get further.

                      Interested in AI ? www.idiap.ch
                      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                      • F Offline
                        F Offline
                        floranger
                        wrote on last edited by
                        #11

                        Hi!

                        I had the same error while installing, I filled a bug report: https://bugreports.qt.io/browse/QTBUG-58615. @RuFuS Feel free to comment on the report about your experience.

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                        • J Offline
                          J Offline
                          Javier FA
                          wrote on last edited by
                          #12

                          Hi,

                          I got the same error message. I am using Windows 8.1 x86 (sadly -should be using a GNU OS-).

                          Definitely this must be a bug. And it is due to the fact that Qt is trying to install Strawberry Pearl for Windows ( http://strawberryperl.com/ ) in the background without user interference.

                          /quiet Is a display option. The installer runs an installation without displaying a user interface. No prompts, messages, or dialog boxes are displayed to the user. The user cannot cancel the installation.

                          The problem might be that the MSI installer "strawberry-perl-5.22.1.3-32bit.msi" does require an input from the user to several options.

                          In any case, there is a way to work around the problem.

                          • In the "Installer Error" window, Ignore the error and let the installation continue as if nothing had happened.
                          • Go to the file where the msi file was copied, by default it should be: C:\Qt\Qt5.8.0\Tools\Perl52213_32
                          • And run the installation of the msi file manually. See the attached images.
                          • Notice that the version of Strawberry Perl is not necessarily the latest version. My recommendation is that you should stay with the version provided with Qt. Just in case!! Though, a newer version might also work.

                          In any case, either if you install the Strawberry Perl package provided, or not, Qt should work. Either with the compiler you specify in your kit, or with the MinGW ver. 5.3 provided by Qt with their installer (if you install the Qt MinGW version). Notice that actually Strawberry Perl is a distribution of the Perl programming language for the Microsoft Windows platform which contains a fully MinGW C/C++ compiler, gcc + related tools.

                          Other errors during the installation, besides the Strawberry Perl error? Make sure that you have updated your Windows OS so that you count with all needed DLLs

                          J 2 Replies Last reply
                          1
                          • J Javier FA

                            Hi,

                            I got the same error message. I am using Windows 8.1 x86 (sadly -should be using a GNU OS-).

                            Definitely this must be a bug. And it is due to the fact that Qt is trying to install Strawberry Pearl for Windows ( http://strawberryperl.com/ ) in the background without user interference.

                            /quiet Is a display option. The installer runs an installation without displaying a user interface. No prompts, messages, or dialog boxes are displayed to the user. The user cannot cancel the installation.

                            The problem might be that the MSI installer "strawberry-perl-5.22.1.3-32bit.msi" does require an input from the user to several options.

                            In any case, there is a way to work around the problem.

                            • In the "Installer Error" window, Ignore the error and let the installation continue as if nothing had happened.
                            • Go to the file where the msi file was copied, by default it should be: C:\Qt\Qt5.8.0\Tools\Perl52213_32
                            • And run the installation of the msi file manually. See the attached images.
                            • Notice that the version of Strawberry Perl is not necessarily the latest version. My recommendation is that you should stay with the version provided with Qt. Just in case!! Though, a newer version might also work.

                            In any case, either if you install the Strawberry Perl package provided, or not, Qt should work. Either with the compiler you specify in your kit, or with the MinGW ver. 5.3 provided by Qt with their installer (if you install the Qt MinGW version). Notice that actually Strawberry Perl is a distribution of the Perl programming language for the Microsoft Windows platform which contains a fully MinGW C/C++ compiler, gcc + related tools.

                            Other errors during the installation, besides the Strawberry Perl error? Make sure that you have updated your Windows OS so that you count with all needed DLLs

                            J Offline
                            J Offline
                            Javier FA
                            wrote on last edited by
                            #13
                            This post is deleted!
                            1 Reply Last reply
                            0
                            • J Javier FA

                              Hi,

                              I got the same error message. I am using Windows 8.1 x86 (sadly -should be using a GNU OS-).

                              Definitely this must be a bug. And it is due to the fact that Qt is trying to install Strawberry Pearl for Windows ( http://strawberryperl.com/ ) in the background without user interference.

                              /quiet Is a display option. The installer runs an installation without displaying a user interface. No prompts, messages, or dialog boxes are displayed to the user. The user cannot cancel the installation.

                              The problem might be that the MSI installer "strawberry-perl-5.22.1.3-32bit.msi" does require an input from the user to several options.

                              In any case, there is a way to work around the problem.

                              • In the "Installer Error" window, Ignore the error and let the installation continue as if nothing had happened.
                              • Go to the file where the msi file was copied, by default it should be: C:\Qt\Qt5.8.0\Tools\Perl52213_32
                              • And run the installation of the msi file manually. See the attached images.
                              • Notice that the version of Strawberry Perl is not necessarily the latest version. My recommendation is that you should stay with the version provided with Qt. Just in case!! Though, a newer version might also work.

                              In any case, either if you install the Strawberry Perl package provided, or not, Qt should work. Either with the compiler you specify in your kit, or with the MinGW ver. 5.3 provided by Qt with their installer (if you install the Qt MinGW version). Notice that actually Strawberry Perl is a distribution of the Perl programming language for the Microsoft Windows platform which contains a fully MinGW C/C++ compiler, gcc + related tools.

                              Other errors during the installation, besides the Strawberry Perl error? Make sure that you have updated your Windows OS so that you count with all needed DLLs

                              J Offline
                              J Offline
                              Javier FA
                              wrote on last edited by Javier FA
                              #14

                              @Javier-FA
                              Ok, here are the screens.

                              [Installer Error] ( https://1drv.ms/i/s!AmnJx-fAfkgtgReQAOiIQFQ82I6R )
                              [Strawberry Perl File Location] (https://1drv.ms/i/s!AmnJx-fAfkgtgRZbF3I7WkguqXjl)

                              Double click on the msi file and manually install:
                              https://1drv.ms/i/s!AmnJx-fAfkgtgRhsndnuEJtlKJqJ
                              https://1drv.ms/i/s!AmnJx-fAfkgtgRmxYy-iJoK8NQ4H
                              https://1drv.ms/i/s!AmnJx-fAfkgtgRpp_KLye6zzunIe

                              Shall we mark this as Solved?

                              1 Reply Last reply
                              0
                              • R Offline
                                R Offline
                                RuFuS
                                wrote on last edited by
                                #15

                                Hi,

                                Everything seems to work with the workaround from above. Although the problem with the installer itself is not fixed, so should we really mark this thread as solved?

                                Best Regards,
                                Robert

                                1 Reply Last reply
                                0
                                • SGaistS Offline
                                  SGaistS Offline
                                  SGaist
                                  Lifetime Qt Champion
                                  wrote on last edited by
                                  #16

                                  Rather keep it open until the bug report is marked as solved.

                                  You can modify the title to state that there's a workaround available.

                                  Interested in AI ? www.idiap.ch
                                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                                  0
                                  • nadimnadafN Offline
                                    nadimnadafN Offline
                                    nadimnadaf
                                    wrote on last edited by
                                    #17

                                    I have problem with installing a qt

                                    SGaistS 1 Reply Last reply
                                    0
                                    • nadimnadafN nadimnadaf

                                      I have problem with installing a qt

                                      SGaistS Offline
                                      SGaistS Offline
                                      SGaist
                                      Lifetime Qt Champion
                                      wrote on last edited by
                                      #18

                                      @nadimnadaf said in (Workaround Available) Error during installation of Qt 5.8.0 on Windows 10 x64 using offline installer:

                                      I have problem with installing a qt

                                      Hi,

                                      You should open a thread into which you explain exactly what is your issue, what exactly you are trying to install, on which OS, etc.

                                      Interested in AI ? www.idiap.ch
                                      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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