refused access to my Qt MaintainanceTool

nischu

When I trying to update my Qt Installation, I get every time this message:

No valid license available in your Qt Account for this host platform.
Please renew your license(s) from Qt Account.

But I find no entry for selecting a Qt-license.

SGaist

Hi,

Did you do the renewal of your license ?

nischu

This message provides al link to my Qt Account.
But there is no issue about renewing a license. Neither at the Account settings, nor at somewhere else.

So i have no clue where i get an synopsis about my Qt license. I need the GPL-license. I'm sure that I have used the online installer from the Qt-GPL-branch.

SGaist

In that case, you should be able to update by not passing any credentials to the maintenance tool.

nischu

I uninstalled now the Qt stuff and then I reinstalled all freshly. And again I get prompted to lo into my Qt account. All I can do is uninstalling it again :-(

I have used the online installer from here: [https://www.qt.io/download-open-source/]

mrjj

Hi
If there is shown email in maintenance tool ,
you need to delete it , or else it wont let you press the "SKIP" button.

nischu

Thanks, mrjj. Deleting the email input field helped.

In my opinion, this behavior should be reworked. At least it needs a hint for that it's being able to skip if email adress is omitted.

JKSH

Hi @nischu, I've submitted a suggestion to the dev team: https://bugreports.qt.io/browse/QTIFW-888

Please feel free to add any comments you may have.