Unsolved PySide2 not working in ubuntu 18.0.4

[blossomsg]

hello guys,
one of my colleague is facing an error in ubuntu 18.0.4
he installed maya 2017
and tried importing from PySide2 import *
gave him an Error:
ImportError: file <maya console> line 1: libpyside2.-python2.7.so.0: cannot open shared object file: No such file or directory #

i am clueless, any suggestion to resolve the issue
Thank You.

[SGaist]

Hi,

Maybe a silly question but did he install PySide2 at all ?

[blossomsg]

actually i also told him to check the maya dir to confirm if the module got installed or not
but yes it was installed and
when we try to import PySide2 it even imports but when we try to import a module from the package it displays that error
never came across something like this

[SGaist]

From the text of the error, it seems that the PySide 2 installation is incomplete.

[blossomsg]

ok i'll ask him to reinstall it once again