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Problem connecting to pylon(basler) camera

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  • P Offline
    P Offline
    Pal_ani
    wrote on last edited by
    #1

    Hi there. I am trying to access Basler Pylon camera through an application using Qt. But i am having problem in connecting the camera.
    Presently my .pro file looks like:

    0_1551976898340_pro_file.PNG
    The logs in the application output says:
    =>LOG : : SetGenICamLogConfig(path) not called, and environment variable GENICAM_LOG_CONFIG_V3_0 not found. Using default logging configuration.
    =>LOG : : Cannot open logger parameter file 'C:/Program Files/Basler/pylon 5/log/config/DefaultLogging.properties'
    =>LOG : : Default logger parameter file '$(GENICAM_ROOT)/log/config/DefaultLogging.properties' not found

    0_1551977091344_code_with_debug_log.PNG

    I am using MSVC2017_64bit compiler.

    Any help regarding the issue is welcome.

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    • SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #2

      Hi and welcome to devnet,

      Do you have the same trouble if you run the pylon application ?

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

      P 1 Reply Last reply
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      • SGaistS SGaist

        Hi and welcome to devnet,

        Do you have the same trouble if you run the pylon application ?

        P Offline
        P Offline
        Pal_ani
        wrote on last edited by
        #3

        @SGaist No, it works fine with Pylon Viewer. I can capture images and videos. The problem is when I want to access the camera using Qt.

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        • mranger90M Offline
          mranger90M Offline
          mranger90
          wrote on last edited by
          #4

          Have you tried setting the GENICAM_LOG_CONFIG_V3_0 environment variable to (I assume) a path for the log file?

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          • P Offline
            P Offline
            Pal_ani
            wrote on last edited by
            #5

            @mranger90 No I haven't. Can you please tell me how to do it?

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            • mranger90M Offline
              mranger90M Offline
              mranger90
              wrote on last edited by
              #6

              It depends on your OS. Since you use the MSVC compiler I guess I can assume its windows.
              In that case you can add an environment variable from the System/Advanced System Settings/Environment Variables.
              I'd check the docs for the camera's SDK. There may be other things that need to be set.
              Does the Windows camera app connect to it ?

              P 1 Reply Last reply
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              • mranger90M mranger90

                It depends on your OS. Since you use the MSVC compiler I guess I can assume its windows.
                In that case you can add an environment variable from the System/Advanced System Settings/Environment Variables.
                I'd check the docs for the camera's SDK. There may be other things that need to be set.
                Does the Windows camera app connect to it ?

                P Offline
                P Offline
                Pal_ani
                wrote on last edited by
                #7

                @mranger90 Hi, I haven't been able to solve the problem yet. Can you help? I know how to add environment variable in my OS (Windows 10), but how do I find the path of the GENICAM_LOG_CONFIG_V3_0 environment variable .

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                • SGaistS Offline
                  SGaistS Offline
                  SGaist
                  Lifetime Qt Champion
                  wrote on last edited by
                  #8

                  You can set the value yourself so you know where the file is.

                  Interested in AI ? www.idiap.ch
                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                  • W Offline
                    W Offline
                    wenjie_Cao
                    wrote on last edited by
                    #9

                    Have you solved this problem yet?
                    I had the same problem.
                    9bc0c843-4ea8-446a-9460-5bcf0999fb8e-image.png
                    I'm trying to add environment variables,but have no use.
                    1b2bec19-db46-4e44-bbbc-df3f55c9123e-image.png
                    C:\ProgramData\GenICam\xml\cache is path.

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                    • S Offline
                      S Offline
                      Sma2020
                      wrote on last edited by
                      #10

                      While using pylon 6.2 you can also set an empty environment variable.

                      export GENICAM_LOG_CONFIG_V3_1 = ""

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