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Issues with Motorola phone

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  • M Offline
    M Offline
    Michel de Boer
    wrote on last edited by Michel de Boer
    #1

    I got this screenshot from a user of my app. The screen looks completely distorted. The user's phone is a Motorola phone. On my Samsung phones all is fine. Have you ever seen such a problem with QML on Motorola?

    SKYWALKER_20250301122258.jpg

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    • Axel SpoerlA Offline
      Axel SpoerlA Offline
      Axel Spoerl
      Moderators
      wrote on last edited by
      #2

      Please let us know which Qt version you use, which Motorola phone model and which OS version is on the phone.

      Software Engineer
      The Qt Company, Oslo

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      • M Offline
        M Offline
        Michel de Boer
        wrote on last edited by Michel de Boer
        #3

        The model is Moto G54 5G.
        My app is built with Qt6.8.2
        I don't know what Android version it runs. I did ask the user, but the only information I have is that it got the latest system update on feb 27.

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        • Axel SpoerlA Offline
          Axel SpoerlA Offline
          Axel Spoerl
          Moderators
          wrote on last edited by
          #4

          Sorry for not asking this in the first place: How should the app actually look like?
          Does the user also have Qt 6.8.2, or have they installed another Qt version locally?
          Maybe it's a missing font?
          I doubt this is an issue in Qt.

          Software Engineer
          The Qt Company, Oslo

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          • M Offline
            M Offline
            Michel de Boer
            wrote on last edited by
            #5

            That is a good question. I should have shown :-)
            It's a social media app for Bluesky, so I don't know the actual content in this case. But here is a screenshot from my test account:
            Screenshot_20250306_103717.jpg
            I doubt it is missing fonts. I use the default font on Android and dynamically download Noto Color Emoji font for emoji.
            I don't think this user has another Qt version locally. Is that even possible on Android? I build an aab package for release. That should contain the Qt6.8.2 libraries to be used.
            What happens if there are multiple QML apps using different versions of Qt on a single phone?
            It seems Motorola is not a very stable brand. On my Google dashboard I have statistics of crashes. Quite some come from Motorola phones. The stack dumps make no sense to me.

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