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Warning: Cannot find FFmpeg libraries. Multimedia features will not work as expected

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  • D davecotter

    why did i never get this message before, and why did the Multimedia package always "just work" before?

    JoeCFDJ Offline
    JoeCFDJ Offline
    JoeCFD
    wrote on last edited by
    #4

    @davecotter What is the previous version of Qt?

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    • D Offline
      D Offline
      davecotter
      wrote on last edited by
      #5

      6.6.2, 6.5.x etc

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      • D Offline
        D Offline
        davecotter
        wrote on last edited by davecotter
        #6

        i'm about to try 6.7.0... but if you tell me that ALSO won't work, i'll skip it.

        and/or where do i install ffmpeg such that the deploy tool will "just pick it up" ?

        as you can see my previous installation DOES deploy the ffmpeg plugin that Qt has always, previously, provided.

        Screenshot 2024-03-06 at 11.26.37 AM.png

        JoeCFDJ 1 Reply Last reply
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        • D davecotter

          i'm about to try 6.7.0... but if you tell me that ALSO won't work, i'll skip it.

          and/or where do i install ffmpeg such that the deploy tool will "just pick it up" ?

          as you can see my previous installation DOES deploy the ffmpeg plugin that Qt has always, previously, provided.

          Screenshot 2024-03-06 at 11.26.37 AM.png

          JoeCFDJ Offline
          JoeCFDJ Offline
          JoeCFD
          wrote on last edited by
          #7

          @davecotter I do not have a Window machine nearby. Other people may help you out.

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          • JoeCFDJ JoeCFD

            @davecotter I do not have a Window machine nearby. Other people may help you out.

            D Offline
            D Offline
            davecotter
            wrote on last edited by
            #8

            Note here are the messages I get:

            Copying Qt Libraries: 6.8.0...
            Adding in plugin type generic for module: Qt6Gui
            Adding in plugin type iconengines for module: Qt6Gui
            Adding in plugin type imageformats for module: Qt6Gui
            Adding in plugin type multimedia for module: Qt6Multimedia
            Adding in plugin type networkinformation for module: Qt6Network
            Adding in plugin type platforms for module: Qt6Gui
            Adding in plugin type sqldrivers for module: Qt6Sql
            Adding in plugin type styles for module: Qt6Widgets
            Adding in plugin type tls for module: Qt6Network
            Warning: Cannot find FFmpeg libraries. Multimedia features will not work as expected.
            

            also note that even though i get that message, i do see that ffmpegmediaplugin.dll has in fact been deployed in the multimedia directory of my built app. When i personally run my app it works, but when a user does, mp4 video is black.

            JoeCFDJ 1 Reply Last reply
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            • D davecotter

              Note here are the messages I get:

              Copying Qt Libraries: 6.8.0...
              Adding in plugin type generic for module: Qt6Gui
              Adding in plugin type iconengines for module: Qt6Gui
              Adding in plugin type imageformats for module: Qt6Gui
              Adding in plugin type multimedia for module: Qt6Multimedia
              Adding in plugin type networkinformation for module: Qt6Network
              Adding in plugin type platforms for module: Qt6Gui
              Adding in plugin type sqldrivers for module: Qt6Sql
              Adding in plugin type styles for module: Qt6Widgets
              Adding in plugin type tls for module: Qt6Network
              Warning: Cannot find FFmpeg libraries. Multimedia features will not work as expected.
              

              also note that even though i get that message, i do see that ffmpegmediaplugin.dll has in fact been deployed in the multimedia directory of my built app. When i personally run my app it works, but when a user does, mp4 video is black.

              JoeCFDJ Offline
              JoeCFDJ Offline
              JoeCFD
              wrote on last edited by
              #9

              @davecotter ffmpegmediaplugin.dll is only a plugin and depends on FFmpeg libs which may not be installed or not set in the PATH.

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              • D Offline
                D Offline
                davecotter
                wrote on last edited by
                #10

                okay pilot error

                my build called WinDeployQt, which properly staged the ffmpegmediaplugin.dll
                but my installer didn't pick up that file.

                it is the debug MESSAGE that is new, and does NOT in fact indicate any problem that affects me.

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                • D davecotter has marked this topic as solved on
                • A Offline
                  A Offline
                  air cloud
                  wrote on last edited by
                  #11

                  How did you solve the problem?

                  SGaistS 1 Reply Last reply
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                  • A air cloud

                    How did you solve the problem?

                    SGaistS Offline
                    SGaistS Offline
                    SGaist
                    Lifetime Qt Champion
                    wrote on last edited by
                    #12

                    @air-cloud hi and welcome to devnet,

                    I would guess that they fixed it by configuring the framework they used for the installer to include the missing library.

                    Interested in AI ? www.idiap.ch
                    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                    • D Offline
                      D Offline
                      davecotter
                      wrote on last edited by
                      #13

                      yes, my installer builder did not pick up the new files, so when the installer ran, the files weren't there. so yes, i just fixed my installer builder to include the new files that WinDeployQT staged for me

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