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"SSL connection error: unknown error number QMYSQL: Unable to connect"

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  • D DeadSo0ul

    Hello,
    I am trying to connect my windows pc to an azure mysql database server.
    I have this databaseconnection class where I connect the application to the databse:

    #include "databaseconnection.h"
    QSqlDatabase databaseConnection::db;
    
    QSqlDatabase databaseConnection::getDatabase() {
        return db;
    }
    
    bool databaseConnection::openConnection() {
    
        db = QSqlDatabase::addDatabase("QMYSQL");
        db.setHostName("sql-900.mysql.database.azure.com");
        db.setDatabaseName("qt");
        db.setUserName("sqladmin");
        db.setPassword("password");
    
        if (db.open()) {
            return true;
        } else {
            // Handle connection error
            return false;
        }
    }
    
    void databaseConnection::closeConnection() {
        db.close();
    }
    
    

    This same code worked the same on my mac machine but won't work on my windows machine. The error I get when the user tries to connect is following: "SSL connection error: unknown error number QMYSQL: Unable to connect".

    I tried disabling "require_secure_transport" from my azure server parameters which didn't do anything.

    Any help would be appreciated.
    Thanks!

    JonBJ Offline
    JonBJ Offline
    JonB
    wrote on last edited by
    #2

    @DeadSo0ul
    Do you have SSL support installed on the Mac but not the PC? What version?

    1 Reply Last reply
    0
    • D DeadSo0ul

      Hello,
      I am trying to connect my windows pc to an azure mysql database server.
      I have this databaseconnection class where I connect the application to the databse:

      #include "databaseconnection.h"
      QSqlDatabase databaseConnection::db;
      
      QSqlDatabase databaseConnection::getDatabase() {
          return db;
      }
      
      bool databaseConnection::openConnection() {
      
          db = QSqlDatabase::addDatabase("QMYSQL");
          db.setHostName("sql-900.mysql.database.azure.com");
          db.setDatabaseName("qt");
          db.setUserName("sqladmin");
          db.setPassword("password");
      
          if (db.open()) {
              return true;
          } else {
              // Handle connection error
              return false;
          }
      }
      
      void databaseConnection::closeConnection() {
          db.close();
      }
      
      

      This same code worked the same on my mac machine but won't work on my windows machine. The error I get when the user tries to connect is following: "SSL connection error: unknown error number QMYSQL: Unable to connect".

      I tried disabling "require_secure_transport" from my azure server parameters which didn't do anything.

      Any help would be appreciated.
      Thanks!

      SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #3

      @DeadSo0ul hi,

      Did you install the OpenSSL dlls ? (You can do that through the maintenance tool).

      @JonB macOS provides native APIs for secure communication since the beginning while Windows has started only recently.

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

      D 1 Reply Last reply
      1
      • SGaistS SGaist

        @DeadSo0ul hi,

        Did you install the OpenSSL dlls ? (You can do that through the maintenance tool).

        @JonB macOS provides native APIs for secure communication since the beginning while Windows has started only recently.

        D Offline
        D Offline
        DeadSo0ul
        wrote on last edited by
        #4

        @SGaist
        Thanks for your reply!
        I did install the OpenSSL 3.0.12 Toolkit after your commentScreenshot 2023-12-28 231535.png
        but the error still remains the same :
        "SSL connection error: unknown error number QMYSQL: Unable to connect"

        SGaistS 1 Reply Last reply
        0
        • D DeadSo0ul

          @SGaist
          Thanks for your reply!
          I did install the OpenSSL 3.0.12 Toolkit after your commentScreenshot 2023-12-28 231535.png
          but the error still remains the same :
          "SSL connection error: unknown error number QMYSQL: Unable to connect"

          SGaistS Offline
          SGaistS Offline
          SGaist
          Lifetime Qt Champion
          wrote on last edited by
          #5

          @DeadSo0ul is the path to the OpenSSL dlls part of the PATH environment variable for your application ? Check the Run part of the project panel.

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

          D 1 Reply Last reply
          1
          • SGaistS SGaist

            @DeadSo0ul is the path to the OpenSSL dlls part of the PATH environment variable for your application ? Check the Run part of the project panel.

            D Offline
            D Offline
            DeadSo0ul
            wrote on last edited by
            #6

            @SGaist
            I added OpenSSl dll libraries to the PATH environment

            Screenshot 2023-12-31 165050.png

            But the error still remains. I also tried to add

            C:\Qt\Tools\OpenSSLv3\Win_x64
            

            but that still didn't work.

            SGaistS piervalliP 2 Replies Last reply
            0
            • D DeadSo0ul

              @SGaist
              I added OpenSSl dll libraries to the PATH environment

              Screenshot 2023-12-31 165050.png

              But the error still remains. I also tried to add

              C:\Qt\Tools\OpenSSLv3\Win_x64
              

              but that still didn't work.

              SGaistS Offline
              SGaistS Offline
              SGaist
              Lifetime Qt Champion
              wrote on last edited by
              #7

              @DeadSo0ul From the image you posted, you seem to have created a new environment variable. Is that so ?

              Interested in AI ? www.idiap.ch
              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

              D 1 Reply Last reply
              0
              • D DeadSo0ul

                @SGaist
                I added OpenSSl dll libraries to the PATH environment

                Screenshot 2023-12-31 165050.png

                But the error still remains. I also tried to add

                C:\Qt\Tools\OpenSSLv3\Win_x64
                

                but that still didn't work.

                piervalliP Offline
                piervalliP Offline
                piervalli
                wrote on last edited by
                #8

                @DeadSo0ul
                Copy the DLL in same folder of the excutable (debug and release)

                1 Reply Last reply
                0
                • SGaistS SGaist

                  @DeadSo0ul From the image you posted, you seem to have created a new environment variable. Is that so ?

                  D Offline
                  D Offline
                  DeadSo0ul
                  wrote on last edited by
                  #9

                  @SGaist
                  I think so.
                  Did I misunderstood?

                  I also tried what @piervalli suggested:
                  copying and pasting the .dll files to the folder that is my executable in
                  but without any success.

                  piervalliP SGaistS 2 Replies Last reply
                  0
                  • D DeadSo0ul

                    @SGaist
                    I think so.
                    Did I misunderstood?

                    I also tried what @piervalli suggested:
                    copying and pasting the .dll files to the folder that is my executable in
                    but without any success.

                    piervalliP Offline
                    piervalliP Offline
                    piervalli
                    wrote on last edited by
                    #10

                    @DeadSo0ul

                    What is version of Qt?
                    For 5.15.2 it uses openssl v1 instead for Qt6 openssl3

                    D 1 Reply Last reply
                    0
                    • piervalliP piervalli

                      @DeadSo0ul

                      What is version of Qt?
                      For 5.15.2 it uses openssl v1 instead for Qt6 openssl3

                      D Offline
                      D Offline
                      DeadSo0ul
                      wrote on last edited by
                      #11

                      @piervalli
                      QT Creator: 12.0.1
                      Qt: 6.6.0

                      I installed OpenSSL from their official site: https://www.openssl.org/source/.

                      I also tried the .dll files from the tools folder in the qt folder.

                      piervalliP 1 Reply Last reply
                      0
                      • D DeadSo0ul

                        @piervalli
                        QT Creator: 12.0.1
                        Qt: 6.6.0

                        I installed OpenSSL from their official site: https://www.openssl.org/source/.

                        I also tried the .dll files from the tools folder in the qt folder.

                        piervalliP Offline
                        piervalliP Offline
                        piervalli
                        wrote on last edited by
                        #12

                        @DeadSo0ul

                        You need understand if the library is loaded,
                        (This is usually test that I use for 5.15)

                        qDebug() << QSslSocket::supportsSsl() <<QSslSocket::sslLibraryBuildVersionString() << QSslSocket::sslLibraryVersionString()
                        
                        D 1 Reply Last reply
                        1
                        • D DeadSo0ul

                          @SGaist
                          I think so.
                          Did I misunderstood?

                          I also tried what @piervalli suggested:
                          copying and pasting the .dll files to the folder that is my executable in
                          but without any success.

                          SGaistS Offline
                          SGaistS Offline
                          SGaist
                          Lifetime Qt Champion
                          wrote on last edited by
                          #13

                          @DeadSo0ul said in "SSL connection error: unknown error number QMYSQL: Unable to connect":

                          @SGaist
                          I think so.
                          Did I misunderstood?

                          Yes, I wrote that you should add the path to the PATH environment variable. Not create a new one.

                          By the way, the Qt maintenance tool offers to download a pre-built version of OpenSSL, I would recommend using that one.

                          Interested in AI ? www.idiap.ch
                          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                          D 1 Reply Last reply
                          0
                          • piervalliP piervalli

                            @DeadSo0ul

                            You need understand if the library is loaded,
                            (This is usually test that I use for 5.15)

                            qDebug() << QSslSocket::supportsSsl() <<QSslSocket::sslLibraryBuildVersionString() << QSslSocket::sslLibraryVersionString()
                            
                            D Offline
                            D Offline
                            DeadSo0ul
                            wrote on last edited by
                            #14

                            @piervalli said in "SSL connection error: unknown error number QMYSQL: Unable to connect":

                            eed understand if the library is loaded,
                            (This is usually test that I use for 5.15)

                            I get a positive result for loading the library:

                            true "OpenSSL 3.0.7 1 Nov 2022" "OpenSSL 3.2.0 23 Nov 2023
                            
                            piervalliP 1 Reply Last reply
                            0
                            • SGaistS SGaist

                              @DeadSo0ul said in "SSL connection error: unknown error number QMYSQL: Unable to connect":

                              @SGaist
                              I think so.
                              Did I misunderstood?

                              Yes, I wrote that you should add the path to the PATH environment variable. Not create a new one.

                              By the way, the Qt maintenance tool offers to download a pre-built version of OpenSSL, I would recommend using that one.

                              D Offline
                              D Offline
                              DeadSo0ul
                              wrote on last edited by
                              #15

                              @SGaist
                              I understood this time and added

                              C:\Program Files\OpenSSL-Win64
                              

                              as well as

                              C:\Qt\Tools\OpenSSLv3\Win_x64
                              

                              to the Path variable.
                              That gave no result.

                              1 Reply Last reply
                              0
                              • D DeadSo0ul

                                @piervalli said in "SSL connection error: unknown error number QMYSQL: Unable to connect":

                                eed understand if the library is loaded,
                                (This is usually test that I use for 5.15)

                                I get a positive result for loading the library:

                                true "OpenSSL 3.0.7 1 Nov 2022" "OpenSSL 3.2.0 23 Nov 2023
                                
                                piervalliP Offline
                                piervalliP Offline
                                piervalli
                                wrote on last edited by piervalli
                                #16

                                @DeadSo0ul
                                Please check on Azure what is the minimum version of TLS supported. Some versions es 1.0 or 1.1 are declared by Microsoft deprecated.

                                https://learn.microsoft.com/en-us/azure/azure-resource-manager/management/tls-support

                                I think the mistage is tls version, in the documentation of driver
                                https://doc.qt.io/qt-6/sql-driver.html#qmysql
                                we have the flag MYSQL_OPT_TLS_VERSION
                                ( I never tested is only an idea)

                                D 1 Reply Last reply
                                0
                                • piervalliP piervalli

                                  @DeadSo0ul
                                  Please check on Azure what is the minimum version of TLS supported. Some versions es 1.0 or 1.1 are declared by Microsoft deprecated.

                                  https://learn.microsoft.com/en-us/azure/azure-resource-manager/management/tls-support

                                  I think the mistage is tls version, in the documentation of driver
                                  https://doc.qt.io/qt-6/sql-driver.html#qmysql
                                  we have the flag MYSQL_OPT_TLS_VERSION
                                  ( I never tested is only an idea)

                                  D Offline
                                  D Offline
                                  DeadSo0ul
                                  wrote on last edited by
                                  #17

                                  @piervalli
                                  The current tls version is 1.2 with an option to enable 1.3

                                  Screenshot 2024-01-02 at 10.53.12 AM.png

                                  How can I set that MYSQL_OPT_TLS_VERSION to 1.2 or possibly 1.3

                                  piervalliP 1 Reply Last reply
                                  0
                                  • D DeadSo0ul

                                    @piervalli
                                    The current tls version is 1.2 with an option to enable 1.3

                                    Screenshot 2024-01-02 at 10.53.12 AM.png

                                    How can I set that MYSQL_OPT_TLS_VERSION to 1.2 or possibly 1.3

                                    piervalliP Offline
                                    piervalliP Offline
                                    piervalli
                                    wrote on last edited by piervalli
                                    #18

                                    @DeadSo0ul

                                    Try with

                                      db.setConnectOptions(QLatin1String("MYSQL_OPT_TLS_VERSION=TLSv1.2"))
                                    

                                    Before db.open()

                                    D 1 Reply Last reply
                                    0
                                    • piervalliP piervalli

                                      @DeadSo0ul

                                      Try with

                                        db.setConnectOptions(QLatin1String("MYSQL_OPT_TLS_VERSION=TLSv1.2"))
                                      

                                      Before db.open()

                                      D Offline
                                      D Offline
                                      DeadSo0ul
                                      wrote on last edited by
                                      #19

                                      Hi @piervalli
                                      I tried adding db.setConnectOptions(QLatin1String("MYSQL_OPT_TLS_VERSION=TLSv1.2"));
                                      I get these two errors:
                                      QMYSQLDriver::open: Illegal connect option value 'MYSQL_OPT_TLS_VERSION=TLSv1.2'
                                      and
                                      QSqlError("2026", "QMYSQL: Unable to connect", "SSL connection error: unknown error number")

                                      I will provide the whole .cpp file in case I am doing something wrong

                                      #include "databasemanager.hpp"
                                      #include <QSslSocket>
                                      DatabaseManager::DatabaseManager() {
                                      
                                      }
                                      
                                      QSqlDatabase DatabaseManager::getDatabase() {
                                          return db;
                                      }
                                      
                                      void DatabaseManager::openConnection() {
                                          db = QSqlDatabase::addDatabase("QMYSQL");
                                          db.setHostName("name.mysql.database.azure.com");
                                          db.setPort(3306);  // Default MySQL port
                                          db.setDatabaseName("db");
                                          db.setUserName("admin");
                                          db.setPassword("admin");
                                          db.setConnectOptions(QLatin1String("MYSQL_OPT_TLS_VERSION=TLSv1.2"));
                                      
                                          if (db.open() && db.isOpen()) {
                                              qDebug() << "Database opened successfully";
                                          } else {
                                              // Handle connection error
                                              qDebug() << "Database failed to open";
                                              qDebug() << db.lastError();
                                              qDebug() << QSslSocket::supportsSsl() <<QSslSocket::sslLibraryBuildVersionString() << QSslSocket::sslLibraryVersionString();
                                      
                                      
                                          }
                                      }
                                      
                                      void DatabaseManager::closeConnection() {
                                          db.close();
                                      }
                                      
                                      
                                      1 Reply Last reply
                                      0
                                      • hskoglundH Offline
                                        hskoglundH Offline
                                        hskoglund
                                        wrote on last edited by
                                        #20

                                        Hi sometimes those setConnectionOptions() need a trailling semicolon, maybe try:

                                        db.setConnectOptions("MYSQL_OPT_TLS_VERSION=TLSv1.2;");
                                        
                                        1 Reply Last reply
                                        0
                                        • D Offline
                                          D Offline
                                          DeadSo0ul
                                          wrote on last edited by
                                          #21

                                          @hskoglund
                                          I think I have done that in the provided code. Just before opening the database.

                                          D 1 Reply Last reply
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