"It could not find or load the qt platform plugin "Windows"

[mrjj]

@SantaClade

Hi
we try to clean path and then start the installer from the command prompt

open command prompt ( open the menu and type cmd or find it icon )
type the
set PATH=""
type path to the installer.exe

often that would be in download
to make it easier, copy the installer.exe to c:
so you can just type
c:\installername.exe

it might not do anything but at least you should get same message.
So its important to describe what happens.
if it show any message.

[SantaClade]

Okay thanks for this short "tutorial"

Dont know if I did it right but at least I got some message...

"MZÉ♥♦  ©☺♫▼║♫┤ ═!©☺L═!This program cannot be run in DOS mode.
$ı╩t╚æ½"

And yes, I got it with all those "Signs/emojis/..."

[mrjj]

@SantaClade
Hi
Ok that was not what i had expected o.O
I tried with an installer from
https://www.origin.com/dnk/en-us/store/download

and start it directly from the download folder

(it starts)

Im not sure how on earth you got the odd symbols.

Is it win 7 or win 10 ?

[SantaClade]

@mrjj said in "It could not find or load the qt platform plugin "Windows":

Is it win 7 or win 10 ?

Windows 10

[mrjj]

@SantaClade
Ok so same as mine.
i dont know how you got the MZÉ♥♦ ©☺♫▼║♫┤ ═

what was the name of the installer you ran ?

[SantaClade]

It's the same as yours.. "OriginThinSetup"

Tried the german version and the link you provided above.

[mrjj]

@SantaClade
so using same .exe as i downloaded , it would show same
odd stuff again or ?

[SantaClade]

@mrjj said in "It could not find or load the qt platform plugin "Windows":

@SantaClade
so using same .exe as i downloaded , it would show same
odd stuff again or ?

Yes, no difference at all

[mrjj]

@SantaClade
I have no idea then.
No idea how those symbols should come or what it is.

So in such cases, i would normally try to create a new user profile and
login into to it and then
try to install in there to see if that works.

[SantaClade]

I'll give it a try next week and report how it worked... Thanks for your help :)

[SantaClade]

Sorry, took a few days as I hadn't any time at all...

Does not change a thing in the end as I tried to install origin with a new user profile and there was the same messages again... So no difference to my "Old" Profile

[mrjj]

@SantaClade
Hi and welcome back
Then there must be something else installed on your windows that
uses Qt and conflicts with Origin.
https://forum.qt.io/topic/118102/origin-cant-find-or-load-the-qt-platform-plugin-windows
tried to use listDlls tool to spot the culpit.
But seems not to find teh actual reason.

[housevenue]

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