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"It could not find or load the qt platform plugin "Windows"

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  • S SantaClade

    @mrjj said in "It could not find or load the qt platform plugin "Windows":

    If you install it again...

    I cannot even install it again. As soon as I want to start the Origin Installer it says "This application failed..."

    Could you try open command prompt
    and type
    set PATH =""
    and then
    "C:\Program Files (x86)\Origin\Origin.exe"

    Nevertheless gave it a try, did not do anything

    mrjjM Offline
    mrjjM Offline
    mrjj
    Lifetime Qt Champion
    wrote on last edited by
    #6

    @SantaClade
    Oh, so the installer is also failing?
    Does it say anything about platform etc ?
    Not sure if the installer uses Qt at all.

    That test was to run Origin with clean global path (just in that command prompt)
    so won't make a difference if it's not installed.

    S 1 Reply Last reply
    0
    • mrjjM mrjj

      @SantaClade
      Oh, so the installer is also failing?
      Does it say anything about platform etc ?
      Not sure if the installer uses Qt at all.

      That test was to run Origin with clean global path (just in that command prompt)
      so won't make a difference if it's not installed.

      S Offline
      S Offline
      SantaClade
      wrote on last edited by
      #7

      @mrjj said in "It could not find or load the qt platform plugin "Windows":

      @SantaClade
      Oh, so the installer is also failing?
      Does it say anything about platform etc ?
      Not sure if the installer uses Qt at all.

      That test was to run Origin with clean global path (just in that command prompt)
      so won't make a difference if it's not installed.

      Yeah, the installer is failing...
      I'm getting the error message
      "this application failed to start because it could not find or load the qt platform plugin "windows" in ""
      available platform plugins are: Windows
      reinstalling the application may fix the problem"

      mrjjM 1 Reply Last reply
      0
      • S SantaClade

        @mrjj said in "It could not find or load the qt platform plugin "Windows":

        @SantaClade
        Oh, so the installer is also failing?
        Does it say anything about platform etc ?
        Not sure if the installer uses Qt at all.

        That test was to run Origin with clean global path (just in that command prompt)
        so won't make a difference if it's not installed.

        Yeah, the installer is failing...
        I'm getting the error message
        "this application failed to start because it could not find or load the qt platform plugin "windows" in ""
        available platform plugins are: Windows
        reinstalling the application may fix the problem"

        mrjjM Offline
        mrjjM Offline
        mrjj
        Lifetime Qt Champion
        wrote on last edited by
        #8

        @SantaClade

        Hi
        Ok so it seems its a Qt app.
        Could you try the same with the installer ?
        set PATH="" and then
        start it from a command prompt and see.
        (same prompt as where you set PATH to empty )
        This tests if it picks up something from path that fux up where it finds its dlls.

        1 Reply Last reply
        0
        • S Offline
          S Offline
          SantaClade
          wrote on last edited by
          #9

          I gave my best this last hour to understand what exactly I have to do but I don't get it. I don't get like any "response" if I try it with the installer.

          I would really appreciate a short tutorial on how to do it...

          Sorry for being a "noob" :/

          mrjjM 1 Reply Last reply
          0
          • S SantaClade

            I gave my best this last hour to understand what exactly I have to do but I don't get it. I don't get like any "response" if I try it with the installer.

            I would really appreciate a short tutorial on how to do it...

            Sorry for being a "noob" :/

            mrjjM Offline
            mrjjM Offline
            mrjj
            Lifetime Qt Champion
            wrote on last edited by
            #10

            @SantaClade

            Hi
            we try to clean path and then start the installer from the command prompt

            open command prompt ( open the menu and type cmd or find it icon )
            type the
            set PATH=""
            type path to the installer.exe

            often that would be in download
            to make it easier, copy the installer.exe to c:
            so you can just type
            c:\installername.exe

            it might not do anything but at least you should get same message.
            So its important to describe what happens.
            if it show any message.

            1 Reply Last reply
            1
            • S Offline
              S Offline
              SantaClade
              wrote on last edited by
              #11

              Okay thanks for this short "tutorial"

              Dont know if I did it right but at least I got some message...

              "MZÉ♥♦  ©☺♫▼║♫┤ ═!©☺L═!This program cannot be run in DOS mode.
              $ı╩t╚æ½"

              And yes, I got it with all those "Signs/emojis/..."

              mrjjM 1 Reply Last reply
              1
              • S SantaClade

                Okay thanks for this short "tutorial"

                Dont know if I did it right but at least I got some message...

                "MZÉ♥♦  ©☺♫▼║♫┤ ═!©☺L═!This program cannot be run in DOS mode.
                $ı╩t╚æ½"

                And yes, I got it with all those "Signs/emojis/..."

                mrjjM Offline
                mrjjM Offline
                mrjj
                Lifetime Qt Champion
                wrote on last edited by
                #12

                @SantaClade
                Hi
                Ok that was not what i had expected o.O
                I tried with an installer from
                https://www.origin.com/dnk/en-us/store/download

                and start it directly from the download folder
                alt text

                (it starts)

                Im not sure how on earth you got the odd symbols.

                Is it win 7 or win 10 ?

                1 Reply Last reply
                1
                • S Offline
                  S Offline
                  SantaClade
                  wrote on last edited by
                  #13

                  @mrjj said in "It could not find or load the qt platform plugin "Windows":

                  Is it win 7 or win 10 ?

                  Windows 10

                  mrjjM 1 Reply Last reply
                  0
                  • S SantaClade

                    @mrjj said in "It could not find or load the qt platform plugin "Windows":

                    Is it win 7 or win 10 ?

                    Windows 10

                    mrjjM Offline
                    mrjjM Offline
                    mrjj
                    Lifetime Qt Champion
                    wrote on last edited by
                    #14

                    @SantaClade
                    Ok so same as mine.
                    i dont know how you got the MZÉ♥♦ ©☺♫▼║♫┤ ═

                    what was the name of the installer you ran ?

                    1 Reply Last reply
                    0
                    • S Offline
                      S Offline
                      SantaClade
                      wrote on last edited by
                      #15

                      It's the same as yours.. "OriginThinSetup"

                      Tried the german version and the link you provided above.

                      mrjjM 1 Reply Last reply
                      0
                      • S SantaClade

                        It's the same as yours.. "OriginThinSetup"

                        Tried the german version and the link you provided above.

                        mrjjM Offline
                        mrjjM Offline
                        mrjj
                        Lifetime Qt Champion
                        wrote on last edited by
                        #16

                        @SantaClade
                        so using same .exe as i downloaded , it would show same
                        odd stuff again or ?

                        1 Reply Last reply
                        0
                        • S Offline
                          S Offline
                          SantaClade
                          wrote on last edited by
                          #17

                          @mrjj said in "It could not find or load the qt platform plugin "Windows":

                          @SantaClade
                          so using same .exe as i downloaded , it would show same
                          odd stuff again or ?

                          Yes, no difference at all

                          mrjjM 1 Reply Last reply
                          0
                          • S SantaClade

                            @mrjj said in "It could not find or load the qt platform plugin "Windows":

                            @SantaClade
                            so using same .exe as i downloaded , it would show same
                            odd stuff again or ?

                            Yes, no difference at all

                            mrjjM Offline
                            mrjjM Offline
                            mrjj
                            Lifetime Qt Champion
                            wrote on last edited by
                            #18

                            @SantaClade
                            I have no idea then.
                            No idea how those symbols should come or what it is.

                            So in such cases, i would normally try to create a new user profile and
                            login into to it and then
                            try to install in there to see if that works.

                            1 Reply Last reply
                            0
                            • S Offline
                              S Offline
                              SantaClade
                              wrote on last edited by
                              #19

                              I'll give it a try next week and report how it worked... Thanks for your help :)

                              1 Reply Last reply
                              0
                              • S Offline
                                S Offline
                                SantaClade
                                wrote on last edited by
                                #20

                                Sorry, took a few days as I hadn't any time at all...

                                Does not change a thing in the end as I tried to install origin with a new user profile and there was the same messages again... So no difference to my "Old" Profile

                                mrjjM 1 Reply Last reply
                                0
                                • S SantaClade

                                  Sorry, took a few days as I hadn't any time at all...

                                  Does not change a thing in the end as I tried to install origin with a new user profile and there was the same messages again... So no difference to my "Old" Profile

                                  mrjjM Offline
                                  mrjjM Offline
                                  mrjj
                                  Lifetime Qt Champion
                                  wrote on last edited by
                                  #21

                                  @SantaClade
                                  Hi and welcome back
                                  Then there must be something else installed on your windows that
                                  uses Qt and conflicts with Origin.
                                  https://forum.qt.io/topic/118102/origin-cant-find-or-load-the-qt-platform-plugin-windows
                                  tried to use listDlls tool to spot the culpit.
                                  But seems not to find teh actual reason.

                                  1 Reply Last reply
                                  0
                                  • H Offline
                                    H Offline
                                    housevenue
                                    wrote on last edited by
                                    #22
                                    This post is deleted!
                                    1 Reply Last reply
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