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How can I reopen a tracker bug report?

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  • nulluseN Offline
    nulluseN Offline
    nulluse
    wrote on last edited by
    #3

    This was tested on the latest PCBSD system with whatever version of KDE that the users will have to stick with for the next year or two. Jira says the issue can be reopened. As this is exact same issue, it should be reopened as apparently nothing has been done in 6 years to resolve it. Any lapses in logic?

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    • JKSHJ Offline
      JKSHJ Offline
      JKSH
      Moderators
      wrote on last edited by
      #4

      I forgot to ask: What version of Qt are you using?

      @nulluse said:

      This was tested on the latest PCBSD system with whatever version of KDE that the users will have to stick with for the next year or two.

      I meant the latest version of KDE, not the latest version of PC-BSD.

      The latest PC-BSD uses an old version of KDE, which is no longer actively maintained. Even if you prove that there's a bug in KDE SC 4.14.3 and (re)open the bug report, I'm not sure if anyone on the KDE team will fix it. On the other hand, if you prove that the bug exists on the latest version of KDE, then it's much more likely to get fixed upstream.

      Alternatively, you can report this to the PC-BSD team and see if they are willing to patch the old version KDE that they have chosen to support.

      Alternatively, you can try the workaround that Tom Bowles suggested.

      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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      • nulluseN Offline
        nulluseN Offline
        nulluse
        wrote on last edited by
        #5

        Not every OS packages the latest KDE. Especially that latest usually means full of bugs and volatile. Pushing everyone to use the latest version cannot be realistically welcomed by all.

        kshegunovK 1 Reply Last reply
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        • nulluseN nulluse

          Not every OS packages the latest KDE. Especially that latest usually means full of bugs and volatile. Pushing everyone to use the latest version cannot be realistically welcomed by all.

          kshegunovK Offline
          kshegunovK Offline
          kshegunov
          Moderators
          wrote on last edited by
          #6

          @nulluse said:

          Not every OS packages the latest KDE. Especially that latest usually means full of bugs and volatile. Pushing everyone to use the latest version cannot be realistically welcomed by all.

          I agree and sympathize, however, do note that Qt 4.6 was released a bit over 6 years ago (1 December 2009), and Qt 4.8 was marked deprecated (not encouraged for active development) recently. So I do agree that while the bug hadn't been fixed in a timely fashion by the KDE folks, it is of no consequence to a distribution with a feasible release cycle (supposedly 2-3 years). From what I can tell KDE SC 4 is already 6 years old, and extending its usage further doesn't sound very viable.
          Additionally, I concur with @JKSH that your best bet is to try and appeal to your distributions' package maintainer to port the fix from the newer to the older version that's distributed, provided the workaround from the JIRA's comments doesn't work.

          Kind regards.

          Read and abide by the Qt Code of Conduct

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          • nulluseN Offline
            nulluseN Offline
            nulluse
            wrote on last edited by nulluse
            #7

            My best bet is to abandon this altogether as it is clear no one is willing to do anything.
            This problem exists under:

            Awesome
            Fluxbox
            KDE
            Gnome
            MATE
            FVWM
            IceWM
            Windowmaker

            And the only window manager that did not have this problem was Cinnamon. So yes, blame KDE!

            kshegunovK JKSHJ 2 Replies Last reply
            0
            • nulluseN nulluse

              My best bet is to abandon this altogether as it is clear no one is willing to do anything.
              This problem exists under:

              Awesome
              Fluxbox
              KDE
              Gnome
              MATE
              FVWM
              IceWM
              Windowmaker

              And the only window manager that did not have this problem was Cinnamon. So yes, blame KDE!

              kshegunovK Offline
              kshegunovK Offline
              kshegunov
              Moderators
              wrote on last edited by kshegunov
              #8

              @nulluse
              I can't do anything but give advice or rather suggestions on how to fix your problem. I personally use Debian testing, but the stable flavor of said distribution had already migrated to Qt 5.3, so besides what I wrote in my previous post I have no idea how else I can be of help to you. Qt 4.6 is a pretty old release and I really doubt that someone from KDE will go poke into this to fix it, you could try, but don't expect miracles. Whether it's a Qt problem or KDE, I can't say, but the same thing applies to the Qt team, I don't believe anyone will go back and fix that version.

              Kind regards.

              Read and abide by the Qt Code of Conduct

              nulluseN 1 Reply Last reply
              0
              • kshegunovK kshegunov

                @nulluse
                I can't do anything but give advice or rather suggestions on how to fix your problem. I personally use Debian testing, but the stable flavor of said distribution had already migrated to Qt 5.3, so besides what I wrote in my previous post I have no idea how else I can be of help to you. Qt 4.6 is a pretty old release and I really doubt that someone from KDE will go poke into this to fix it, you could try, but don't expect miracles. Whether it's a Qt problem or KDE, I can't say, but the same thing applies to the Qt team, I don't believe anyone will go back and fix that version.

                Kind regards.

                nulluseN Offline
                nulluseN Offline
                nulluse
                wrote on last edited by
                #9

                What on Earth does this have to do with KDE?

                kshegunovK 1 Reply Last reply
                0
                • nulluseN nulluse

                  What on Earth does this have to do with KDE?

                  kshegunovK Offline
                  kshegunovK Offline
                  kshegunov
                  Moderators
                  wrote on last edited by
                  #10

                  @nulluse said:

                  what on Earth does this have to do with KDE?

                  I base the KDE reference on the following bug report comment:

                  IIRC this was a bug in Oxygen which has been fixed in recent KDE version.

                  However, whether it's a bug in Qt or KDE is not invalidating my other point.

                  Read and abide by the Qt Code of Conduct

                  1 Reply Last reply
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                  • nulluseN Offline
                    nulluseN Offline
                    nulluse
                    wrote on last edited by
                    #11

                    You base it on a wild guess of the developer who did not even triage the bug.
                    And you are totally ignoring information I am providing: 6 years later the same bug exists in

                    Awesome
                    Fluxbox
                    KDE
                    Gnome
                    MATE
                    FVWM
                    IceWM
                    Windowmaker.

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                    • nulluseN nulluse

                      My best bet is to abandon this altogether as it is clear no one is willing to do anything.
                      This problem exists under:

                      Awesome
                      Fluxbox
                      KDE
                      Gnome
                      MATE
                      FVWM
                      IceWM
                      Windowmaker

                      And the only window manager that did not have this problem was Cinnamon. So yes, blame KDE!

                      JKSHJ Offline
                      JKSHJ Offline
                      JKSH
                      Moderators
                      wrote on last edited by
                      #12

                      @nulluse said:

                      it is clear no one is willing to do anything.

                      That 6-year old workaround that I mentioned twice... Does it not work, or have you simply not tried it?

                      This problem exists under:

                      Awesome
                      Fluxbox
                      KDE
                      Gnome
                      MATE
                      FVWM
                      IceWM
                      Windowmaker

                      And the only window manager that did not have this problem was Cinnamon. So yes, blame KDE!

                      If that's the case, then it's plausible that the issue is in Qt. I tested it on Windows 10 and Ubuntu 15.10 (Unity) though, and rubber bands in QGraphicsView works fine on both using Qt 5.5.1 -- no artifacts like the screenshots.

                      Given the age of the original report, I recommend opening a new one instead of re-opening the old one. You can provide a link to the original report. Make sure you include the version numbers of the window managers, OSes, and Qt where you encountered this.

                      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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                      • nulluseN Offline
                        nulluseN Offline
                        nulluse
                        wrote on last edited by
                        #13

                        The workaround you have suggested does work.

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                        • nulluseN Offline
                          nulluseN Offline
                          nulluse
                          wrote on last edited by
                          #14

                          Your own bug tracker Jira shows this baloon when hovering over a Closed ticket:

                          Closed
                          The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

                          So what is the process of re-opening a ticket?
                          I have to reopen an handful as you are rushing to close them before resolution.

                          JKSHJ 1 Reply Last reply
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                          • nulluseN nulluse

                            Your own bug tracker Jira shows this baloon when hovering over a Closed ticket:

                            Closed
                            The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

                            So what is the process of re-opening a ticket?
                            I have to reopen an handful as you are rushing to close them before resolution.

                            JKSHJ Offline
                            JKSHJ Offline
                            JKSH
                            Moderators
                            wrote on last edited by
                            #15

                            @nulluse said:

                            So what is the process of re-opening a ticket?

                            You can contact the Qt engineers and request tickets to be reopened by subscribing to the Development mailing list and posting there.

                            Just so that there's no misunderstanding: The Qt engineers do not frequent this forum. We (the people who respond to you on this forum) are mainly users of Qt, just like yourself. We do not have the ability to close or reopen tickets.

                            I have to reopen an handful as you are rushing to close them before resolution.

                            Please refrain from passive-aggressive statements like this. They do not add any value to the discussion; they do not help anyone.

                            And from what I've seen over the past few years, requests that are passive-aggressive, rude, demanding, etc. tend to get ignored in the Development mailing list. You're more likely to get what you want if you write civilly.

                            Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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                            • nulluseN Offline
                              nulluseN Offline
                              nulluse
                              wrote on last edited by
                              #16

                              I am not going to alter my language just because someone is too touchy or sensitive. There was nothing aggressive in this statement, especially as per yourself it was not even directed at you.

                              1 Reply Last reply
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