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installed app cannot find or load plugin "xcb"

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  • E Offline
    E Offline
    eureka
    wrote on last edited by
    #1

    I have a third party application .. Scribus Version 1.4.3.svn desktop publisher (a Qt developed app) .. running on Ubuntu 14.04.

    When trying to install the latest version .. scribus-trunk 1.5 .. I see this error before the app launches ..

    This application failed to start because it could not find or load the Qt platform plugin "xcb".

    I only see this error when running command ... scribus-trunk
    ...
    Now I have Qt 5.5.1 installed in /opt/qt55 ..
    Guessing that this might be a path problem (re: "could not find or load plugin") I've added these variables to ~/.profile in user directory ... (I'm not sure if these are correct .. please advise) ...

    export LD_LIBRARY_PATH="/opt/qt55/lib":${LD_LIBRARY_PATH}
    export LD_LIBRARY_PATH="/opt/qt55/lib/plugins/platform":${LD_LIBRARY_PATH}
    export QML_IMPORT_PATH="/opt/qt55/qml"
    export QML2_IMPORT_PATH="/opt/qt55/qml"
    export QT_QPA_PLATFORM_PLUGIN_PATH="/opt/qt55/plugins/platforms"

    Can anyone advise on how to ensure that Scribus (latest 1.5 ) installed app locates and loads the xcb plugin ... found here ...

    /opt/qt55/plugins/platforms/libqxcb

    The earlier installation of Scribus 1.4.3 continues to launch without error.
    I have no control over the Scribus code so I just need to ensure that the plugin is found and loaded by this installed app.

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    • SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #2

      Hi,

      Did you build scribus yourself ?

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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      • E Offline
        E Offline
        eureka
        wrote on last edited by eureka
        #3

        @SGaist

        No, I used the Scribus PPA repository to download latest build (on Ubuntu 14.04).

        http://askubuntu.com/questions/639070/install-scribus-1-5-on-ubuntu-14-10

        ...

        Reading further here .. http://linuxg.net/install-scribus-on-ubuntu-via-ppa/
        I tried ..

        removing scribus and scribus-trunk
        installing scribus-ng

        but still see this message ..
        This application failed to start because it could not find or load the Qt platform plugin "xcb".

        The latest version of scribus uses Qt 5

        The latest version available is Scribus 1.5.0, which has been recently released, coming with a huge list of changes. Among others, 1000 bug-fixes have been implemented, the software has been ported to Qt5, a revamped user interface has been created, support for storing bitmap images within its file format has been implemented and a new plugin that enables asset management for graphics files has been integrated.

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        • SGaistS Offline
          SGaistS Offline
          SGaist
          Lifetime Qt Champion
          wrote on last edited by
          #4

          Unless I'm mistaken, if the package has been properly built, it should pull in the dependencies it needs thus Qt 5. If not you should rather install the Qt 5 from your distribution, it's likely the one that was used to build Scribus.

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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          • E Offline
            E Offline
            eureka
            wrote on last edited by
            #5

            I have another clue I'm following ..

            When I set env var QT_DEBUG_PLUGINS=1
            and run scribus-ng
            I get

            QFactoryLoader::QFactoryLoader() checking directory path "/usr/bin/platforms" ...
            This application failed to start because it could not find or load the Qt platform plugin "xcb".

            This looks odd .. since I do not have any directory path "/usr/bin/platforms"
            and in fact xcb plugin is in /opt/q55/plugins/platforms/libqxcb.so

            So it seems that an incorrect path to plugin is being used (perhaps from my ~/.profile settings .. I don't know yet).

            That debug option is useful.

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            • SGaistS Offline
              SGaistS Offline
              SGaist
              Lifetime Qt Champion
              wrote on last edited by
              #6

              Again: since you are using a package built for Ubuntu, why not just install Qt 5 from their repositories ?

              Interested in AI ? www.idiap.ch
              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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              • E Offline
                E Offline
                eureka
                wrote on last edited by eureka
                #7

                I edited env vars in ~./profile and finally got this debug output ...

                In /opt/qt55/plugins/platforms/libqxcb.so:
                Plugin uses incompatible Qt library (5.5.1) [release]
                "The plugin '/opt/qt55/plugins/platforms/libqxcb.so' uses incompatible Qt library. (5.5.1) [release]"
                not a plugin
                This application failed to start because it could not find or load the Qt platform plugin "xcb".

                ....

                Regarding installing Qt 5 from Scribus repositories .. that suggestion I don't understand since I already have previously installed Qt 5.5.1. But I'll now follow up what version they use for building Scribus and install two versions of Qt .. using qtchooser to switch.

                I believe it is Qt 5.2 from reading here ...

                http://wiki.scribus.net/canvas/Building_SVN_versions_with_CMake

                [Edit]
                In fact the above wiki says "Starting with rev. 19790 (4 February 2015), Qt 5.2 or later is required." So why do I need to change my installed Qt 5.5.1?

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                • SGaistS Offline
                  SGaistS Offline
                  SGaist
                  Lifetime Qt Champion
                  wrote on last edited by
                  #8

                  I didn't say that you should install Qt 5 from the Scribus PPA, I asked you why you didn't use the Qt 5 that is made available by your distribution which is likely the Qt used to build the Scribus package you are using.

                  Interested in AI ? www.idiap.ch
                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                  • E Offline
                    E Offline
                    eureka
                    wrote on last edited by eureka
                    #9

                    @SGaist said:

                    I asked you why you didn't use the Qt 5 that is made available by your distribution which is likely the Qt used to build the Scribus package you are using.

                    For clarification .. I am not trying to build Scribus from source using the Qt version (5.5.1) which I have previously installed.

                    I am simply trying to launch a pre-built executable of scribus-ng which was installed in /usr/bin/scribus.ng from PPA repo. An earlier version scribus (also an executable) works fine without errors.

                    I get the errors (reported earlier) when I try to run scribus-ng from command line.

                    [reason for editing .. corrected 5.4.1 to 5.5.1]

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                    • JKSHJ Offline
                      JKSHJ Offline
                      JKSH
                      Moderators
                      wrote on last edited by
                      #10

                      @eureka said:

                      @SGaist said:

                      I asked you why you didn't use the Qt 5 that is made available by your distribution which is likely the Qt used to build the Scribus package you are using.

                      For clarification .. I am not trying to build Scribus from source using the Qt version (5.4.1) which I have previously installed.

                      I am simply trying to launch a pre-built executable of scribus-ng which was installed in /usr/bin/scribus.ng from PPA repo.

                      I believe @SGaist is suggesting that you install Qt 5 from the official Ubuntu repo. Perhaps Sribus is searching the official Ubuntu paths, but not your custom-installed path.

                      An earlier version scribus (also an executable) works fine without errors.

                      How did you get this earlier version? Was it from the same PPA repo?

                      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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                      • E Offline
                        E Offline
                        eureka
                        wrote on last edited by eureka
                        #11

                        Sorry for my misunderstanding .. here is my explanation ..

                        • Ubuntu 14.04 repo stops at Qt 5.2.1 although all qt5 packages were installed according to this
                          http://askubuntu.com/questions/508503/whats-the-development-package-for-qt5-in-14-04

                        • I required PyQt + eric6 IDE but eric6 (installed with Ubuntu version of Qt 5.2.1) reported .. "Sorry, you must have Qt version 4.8.0 or better or 5.3.0 orĀ better".
                          This is why Qt 5.5.1 was installed separately and manually into /opt/q55.

                        • Earlier (working) version of scribus was installed from Ubuntu repo.

                        • Most confusing (to me) since I thought that scribus-ng would have bundled its libraries/plugins to allow it to launch independently of any Qt installation.

                        JKSHJ 1 Reply Last reply
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                        • E eureka

                          Sorry for my misunderstanding .. here is my explanation ..

                          • Ubuntu 14.04 repo stops at Qt 5.2.1 although all qt5 packages were installed according to this
                            http://askubuntu.com/questions/508503/whats-the-development-package-for-qt5-in-14-04

                          • I required PyQt + eric6 IDE but eric6 (installed with Ubuntu version of Qt 5.2.1) reported .. "Sorry, you must have Qt version 4.8.0 or better or 5.3.0 orĀ better".
                            This is why Qt 5.5.1 was installed separately and manually into /opt/q55.

                          • Earlier (working) version of scribus was installed from Ubuntu repo.

                          • Most confusing (to me) since I thought that scribus-ng would have bundled its libraries/plugins to allow it to launch independently of any Qt installation.

                          JKSHJ Offline
                          JKSHJ Offline
                          JKSH
                          Moderators
                          wrote on last edited by
                          #12

                          @eureka said:

                          • Earlier (working) version of scribus was installed from Ubuntu repo.

                          • Most confusing (to me) since I thought that scribus-ng would have bundled its libraries/plugins to allow it to launch independently of any Qt installation.

                          I see. So the old version and new version were packaged by different people. I think that means the 2 versions look for Qt in different places.

                          Have you tried asking the PPA author how he/she configured Qt?

                          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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                          • E Offline
                            E Offline
                            eureka
                            wrote on last edited by
                            #13

                            Completing the story. Eventually I got myself out of this hole by ...

                            (a) adding a qt.conf file to same location as scribus-ng and scribus-trunk binaries (/usr/bin)

                            [Paths]
                            Prefix= ../../opt/qt55
                            Translations=i18n
                            Libraries=lib
                            Plugins=plugins

                            (b) adding Qt paths to ~/.profile

                            export PATH="/opt/qt55/bin":$PATH
                            export LD_LIBRARY_PATH="/opt/qt55/lib":${LD_LIBRARY_PATH}

                            (c) reboot

                            Thanks for advice.

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