# Error when starting Qt Creator on windows

• I just installed Qt Creator on my PC (I have windows 8.1) and I just can't make it open. I'm getting the error with "'api-ms-win-crt-heap-l1-1-0.dll' is missing from your computer" and I have all the Visual C++ Redistributable installed and I reinstalled all of them and I still get the error. I don't know what to try anymore.

• Hi, and welcome to the forum. Which Qt installer did you use?

• qt-unified-windows-x86-2.0.5-online, I'm a student, I just want to use Qt for my projects. One thing to note is the fact that when I install Qt I only selected the last version (5.8) and also deselect MinGW 5.3.0 cause I already have it installed on my system (maybe I should remove it and let it install it's compiler?) and also, it gave me an error when I tried to install it. I just reinstalled Qt Creator with Qt 5.8 and MinGW 5.3.0 selected under it to show you the error I got while installing it when MinGW 5.3.0 is selected.

• hi
you can install VC ++ run time 2015 to fix it