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Can't link old Qt Bug Tracker account with new unified qt.io account

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  • H Offline
    H Offline
    Hanspeter Niederstrasser
    wrote on last edited by
    #1

    I have an old Qt Bug Tracker account (nieder) that I'm trying to link to my new qt.io unified account. But when I try to log in to bugreports.qt.io, the service asks for my username. If I give it my bug tracker username, it tells me that already exists. If I select the link "Hey, I have an existing Qt Bug Tracker account." and try to use the credentials for my old bug tracker account (or the new qt.io account), authentication fails.

    How can I link my old bug tracker 'nieder' account to my (this) qt.io account?

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    • SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #2

      Hi,

      @tekojo can you look at that ?

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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      • tekojoT Offline
        tekojoT Offline
        tekojo
        wrote on last edited by
        #3

        Hi @Hanspeter-Niederstrasser
        I'll open a case with our back end people about this. It's probably a case of old account having not been correctly connected to the Qt Account.

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        • H Offline
          H Offline
          Hanspeter Niederstrasser
          wrote on last edited by
          #4

          Thank you.

          Also, is it possible to change my @ id here in the forum? When I created this forum login, I put my full name because I misunderstood what the form was asking (I thought it was asking for my name, not my online nick). I would be OK with keeping it, although it seems that the forum backend doesn't like it too much because if I try to edit my profile (to for example change my location or sig), I get an error that says "Username too long" :) So if it possible, it would be preferable to change my @ forum id to 'nieder'.

          tekojoT 1 Reply Last reply
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          • H Hanspeter Niederstrasser

            Thank you.

            Also, is it possible to change my @ id here in the forum? When I created this forum login, I put my full name because I misunderstood what the form was asking (I thought it was asking for my name, not my online nick). I would be OK with keeping it, although it seems that the forum backend doesn't like it too much because if I try to edit my profile (to for example change my location or sig), I get an error that says "Username too long" :) So if it possible, it would be preferable to change my @ forum id to 'nieder'.

            tekojoT Offline
            tekojoT Offline
            tekojo
            wrote on last edited by
            #5

            @Hanspeter-Niederstrasser it appears that the bugtracker and this account use different email addresses, which makes it complicated.
            Can you send me a chat message with the details on the accounts?

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            • H Offline
              H Offline
              Hanspeter Niederstrasser
              wrote on last edited by
              #6

              @tekojo: Private message sent with email details.

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              • H Offline
                H Offline
                Hanspeter Niederstrasser
                wrote on last edited by
                #7

                Ping. Any word from the back end people?

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                • H Offline
                  H Offline
                  Hanspeter Niederstrasser
                  wrote on last edited by
                  #8

                  Hello, @tekojo . Any news? Thanks.

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