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Can't use my bugreports account

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  • Y Offline
    Y Offline
    YuriQ
    wrote on last edited by
    #1

    Hello.
    Restoring password doesn't work for my bugreports account (assoicated with different email):
    https://bugreports.qt.io/secure/ViewProfile.jspa?name=yuri_q
    I didn't get mail with reset link (checked spam folder too). I tried it twice.
    How can I use my bugreports account again?

    J 1 Reply Last reply
    0
    • SGaistS Offline
      SGaistS Offline
      SGaist
      Lifetime Qt Champion
      wrote on last edited by
      #2

      Hi,

      AFAIK, you should now log in with the same credentials you use for your Qt Account.

      Interested in AI ? www.idiap.ch
      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

      1 Reply Last reply
      0
      • tekojoT Offline
        tekojoT Offline
        tekojo
        wrote on last edited by
        #3

        Hi @YuriQ ,
        I'll get you in contact with the admins who can sort your accounts.
        As @SGaist said the login accounts have been unified to Qt Account, and that is used for all the Qt services (bugs, codereview, forums, wiki).

        The unification for bugs was about a week ago, and there should have been several notice mails on the upcoming change.

        Y 1 Reply Last reply
        0
        • tekojoT tekojo

          Hi @YuriQ ,
          I'll get you in contact with the admins who can sort your accounts.
          As @SGaist said the login accounts have been unified to Qt Account, and that is used for all the Qt services (bugs, codereview, forums, wiki).

          The unification for bugs was about a week ago, and there should have been several notice mails on the upcoming change.

          Y Offline
          Y Offline
          YuriQ
          wrote on last edited by YuriQ
          #4

          @tekojo @SGaist
          Thank you for response.

          Let me clarify my issue. Looks like I have two different accounts:

          1. This account which is associated with my first email. I can use it for bugreports.
          2. Old bugreports account which is associated with my second email. I can't use it anymore.

          I got "Reminder: important info regarding your Qt Bug Report & Code Review login credentials" mail at 20.01.2016 for my old bugreports account's mail. I didn't read it carefully (my fault) and didn't change email for my old bugreports account. Now I can't log in with my bugreports account and can't restore password too.

          I will use different accounts for forum and bugreports. It is ok. Just let me please use my old bugreports account too.

          1 Reply Last reply
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          • Y YuriQ

            Hello.
            Restoring password doesn't work for my bugreports account (assoicated with different email):
            https://bugreports.qt.io/secure/ViewProfile.jspa?name=yuri_q
            I didn't get mail with reset link (checked spam folder too). I tried it twice.
            How can I use my bugreports account again?

            J Offline
            J Offline
            jukka
            wrote on last edited by
            #5

            @YuriQ You can access your old bugreports account, if you create a new Qt Account with the same email that you used for the old bugreports account. If you want to have the old bugreports account linked to your current Qt Account, it needs some admin work.

            Y 2 Replies Last reply
            1
            • J jukka

              @YuriQ You can access your old bugreports account, if you create a new Qt Account with the same email that you used for the old bugreports account. If you want to have the old bugreports account linked to your current Qt Account, it needs some admin work.

              Y Offline
              Y Offline
              YuriQ
              wrote on last edited by
              #6

              @jukka
              I want to have the old bugreports account linked to my current Qt Account.

              1 Reply Last reply
              0
              • J jukka

                @YuriQ You can access your old bugreports account, if you create a new Qt Account with the same email that you used for the old bugreports account. If you want to have the old bugreports account linked to your current Qt Account, it needs some admin work.

                Y Offline
                Y Offline
                YuriQ
                wrote on last edited by
                #7

                @jukka
                It works :) Thank you very much.

                1 Reply Last reply
                0

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