Project Elf shipments on their way



  • [quote author="Alexandra" date="1295008568"][quote author="Andre" date="1295008374"]
    I guess that's the benefit of handing out prizes like this at an event like the Dev Days: people can just stick them their luggage and nobody asks questions...[/quote]

    Indeed. The only question is: how can we reach people who cannot attend those events? Suggestions welcome. ;)[/quote]

    I suppose main problem is that different delivery companies in different countries vary in quality quite a lot. Russia is exception with its corruption based policy, but seems like even European countries have serious problems with custom handling and stuff...

    When I got my N900 from Nokia, the delivery company called me to ask my data so that they can deal with the customs instead of me. So there everything worked correctly :)



  • [quote author="Alexandra" date="1295007929"]
    I should have stated this more clearly probably. None of you should have been asked to pay any kind of fees or taxes to receive the package. I keep telling the shipment companies we use that EVERYTHING is supposed to be billed to our account.[/quote]

    Woops. Well, TNT called me yesterday, and they told me I have to pay the VAT. It surprised me a little bit, because I stated that I don't even know all the things that are in the package besides the phone, and that I don't know how much the phone costs.

    But since I think that for prizes, lottery, etc., you have to pay VAT (at least in Spain), I accepted. Anyway, TNT has not called me since yesterday morning, and I don't have any notice of them passing by my door. :-( I hope I have news from them this afternoon.



  • [quote author="Alexandra" date="1295008568"][quote author="Andre" date="1295008374"]
    I guess that's the benefit of handing out prizes like this at an event like the Dev Days: people can just stick them their luggage and nobody asks questions...[/quote]

    Indeed. The only question is: how can we reach people who cannot attend those events? Suggestions welcome. ;)[/quote]

    Uhm... instead of a cell phone, free attendance+flights for DevDays? :-)



  • [quote author="Alexandra" date="1295007929"]Gnah!

    I should have stated this more clearly probably. None of you should have been asked to pay any kind of fees or taxes to receive the package. I keep telling the shipment companies we use that EVERYTHING is supposed to be billed to our account. It goes wrong repeatedly though.
    [/quote]

    100% right. I've asked TNT to mail me a copy of the packing list, and on the 2nd page there is a nice list including

    So... WHY IN THE WORLD are they asking the "buyers" (i.e. the receivers) the contents or to pay money for clearing customs? Sigh...



  • Today, is 15-1-2011.

    I have not received the shipment, according to the tracking number ,I might receive it at 17-1-2011 (monday).

    I am from India, I live in small city in India, that is why it takes long time to reach from Oslo( Norway) to Bhavnagar(India).

    One question for chetankjain and Qtk, I need your help. (Because you both are from India, If I am not wrong).

    Did you paid some money to custom officer ?
    If, Yes then what amount ?
    And is it legal payment or to get the shipment we have to pay ?

    Thanks,
    Rahul



  • It's very odd, I have not been contacted by anyone nor do I have a tracking number.

    We don't have to pay any tax in my country as long as the item is:

    1. Under $1000
      or
    2. Declared as a gift

    Every international ebay seller with items over $1000 always declare them as a gift and it gets through no troubles.



  • Wow I got it I got it I got it .... after all these days expecting I will get call from related to custom things but No call no email and it was at my door step yesterday. Thank you Elf it is great gift for me .

    Best of luck to others who are still waiting....



  • As I wrote earlier I have received the package, but only after I have paid customs fee and VAT. When they called me and sent me the consignment note I told them that it is clearly stated on it that sender pays and moreover it is a gift package so I am really suprised if I have to pay. They insisted that I have to pay custom fee as it come from Norway (outside of EU).

    Now I plan to call them to get reimbursement (not only as a matter of principle but it was also significant amount) as I understand from above (as Alexandra wrote) that I was right and the original plan was that the sender pays all related costs.



  • Yay! Received the package! Thanks a lot Nokia!



  • I see now , most spedition is 'Out For Delivery' :)



  • I received my package this morning, it's a very nice phone and the t-shirt looks good ;)

    Alexandra, QtDN team and Nokia thank you all



  • I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :(



  • The package's just arrived! Thank you so much!



  • After following with TNT guys for the consignment for about a week. They finally agreed they have lost the consignment :(



  • [quote author="qtrahul" date="1295070918"]Today, is 15-1-2011.

    I have not received the shipment, according to the tracking number ,I might receive it at 17-1-2011 (monday).

    I am from India, I live in small city in India, that is why it takes long time to reach from Oslo( Norway) to Bhavnagar(India).

    One question for chetankjain and Qtk, I need your help. (Because you both are from India, If I am not wrong).

    Did you paid some money to custom officer ?
    If, Yes then what amount ?
    And is it legal payment or to get the shipment we have to pay ?

    Thanks,
    Rahul

    [/quote]

    I have not received it. It got lost in transition - Never managed to cross Liege Euro Hub. I am not aware of TNT shipment and custom fees. Usually if its all customs duty paid I only have to pay 4% Octroi charges. This amount is not collected by DHL guys from the sender, so we would have to pay it. Not sure about TNT guys.

    I think for you Octroi won't be there. Did you pay for your N8 sent from Nokia via DHL. Procedures should be similar.



  • Its lost to Tel Aviv?

    [quote author="QtK" date="1295278697"]After following with TNT guys for the consignment for about a week. They finally agreed they have lost the consignment :([/quote]



  • [quote author="stuk" date="1295279323"]Its lost to Tel Aviv?

    [quote author="QtK" date="1295278697"]After following with TNT guys for the consignment for about a week. They finally agreed they have lost the consignment :([/quote]

    [/quote]

    No it was for India.



  • I have received the package, I got two things inside package,
    (1) Nokia C7
    (2) Dino T-shirt

    In order to receive the package, I had to pay the handling charges of TNT,
    I had paid 10 EURO, It's nominal charge.

    Many thanks to DEVNET Team and Nokia.

    Thanks,
    Rahul



  • [quote author="QtK" date="1295279179"] [quote author="qtrahul" date="1295070918"]Today, is 15-1-2011. I have not received the shipment, according to the tracking number ,I might receive it at 17-1-2011 (monday). I am from India, I live in small city in India, that is why it takes long time to reach from Oslo( Norway) to Bhavnagar(India). One question for chetankjain and Qtk, I need your help. (Because you both are from India, If I am not wrong). Did you paid some money to custom officer ? If, Yes then what amount ? And is it legal payment or to get the shipment we have to pay ? Thanks, Rahul [/quote] I have not received it. It got lost in transition - Never managed to cross Liege Euro Hub. I am not aware of TNT shipment and custom fees. Usually if its all customs duty paid I only have to pay 4% Octroi charges. This amount is not collected by DHL guys from the sender, so we would have to pay it. Not sure about TNT guys. I think for you Octroi won't be there. Did you pay for your N8 sent from Nokia via DHL. Procedures should be similar. [/quote]

    Hi, QtK
    I have received one N8 from Forum Nokia Yesterday.( Via DHL) In India.

    They (DHL) are not asking for money neigher Octroi nor handling charge.

    While TNT is asking for the handling charge, but It's nominal charge.

    Thanks,
    Rahul



  • Well, I received my package today, and I didn't had to pay a thing. :)

    Thanks a lot again to Nokia, the Qt devnet, and specially Alexandra for kicking TNT's ass. ;)



  • [quote author="QtK" date="1295278697"]After following with TNT guys for the consignment for about a week. They finally agreed they have lost the consignment :([/quote]

    We're on it. You would think they know how to ship stuff from A to B since that is their business... grmbl



  • [quote author="paulo" date="1295274127"]I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :([/quote]

    At least they agreed to not charge you anything... I will check on the shipment again tomorrow and see what the problem is this time.



  • Thanks Alexandra, tomorrow, I will continue pushing for expedite the paperwork.

    Paulo

    [quote author="Alexandra" date="1295373659"][quote author="paulo" date="1295274127"]I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :([/quote]

    At least they agreed to not charge you anything... I will check on the shipment again tomorrow and see what the problem is this time.[/quote]



  • Ok, i receive the packed today! :) Without paid anything! ^^
    Thank's Alexandra and devnet!



  • Charges back again, TNT Argentina is a joke, they don't know nothing about nothing, every day they say me something different, and don't show any willingness to solve problems.

    As we say in Argentina, estoy meado por lo perros (I'm urinated by dogs) :(

    [quote author="Alexandra" date="1295373659"][quote author="paulo" date="1295274127"]I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :([/quote]

    At least they agreed to not charge you anything... I will check on the shipment again tomorrow and see what the problem is this time.[/quote]



  • I got it!!! , Thanks Alexandra and DevNet Team

    !http://realnorth.net/share/c7.jpg(My C7)!



  • I've just stumbled on this thread.

    I'm having the same issue with spedition. I've sent an email to Alex, but I might have the wrong address so I'm writing here as well.

    What was/is the correct way of solving it?



  • [quote author="Ivan Čukić" date="1297758986"]
    I'm having the same issue with spedition. I've sent an email to Alex, but I might have the wrong address so I'm writing here as well.

    What was/is the correct way of solving it?[/quote]

    I got your mail and forwarded it to my colleague. She is in touch with tnt and will get back to you as soon as she knows anything. Sorry that I didn't reply yesterday, I was kinda ... distracted?



  • Thanks Alex, see you soon :)

    I was afraid that your @kde.org address is not functional... (some ppl rarely check those)


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