Project Elf shipments on their way
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As I wrote earlier I have received the package, but only after I have paid customs fee and VAT. When they called me and sent me the consignment note I told them that it is clearly stated on it that sender pays and moreover it is a gift package so I am really suprised if I have to pay. They insisted that I have to pay custom fee as it come from Norway (outside of EU).
Now I plan to call them to get reimbursement (not only as a matter of principle but it was also significant amount) as I understand from above (as Alexandra wrote) that I was right and the original plan was that the sender pays all related costs.
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I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :(
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After following with TNT guys for the consignment for about a week. They finally agreed they have lost the consignment :(
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[quote author="qtrahul" date="1295070918"]Today, is 15-1-2011.
I have not received the shipment, according to the tracking number ,I might receive it at 17-1-2011 (monday).
I am from India, I live in small city in India, that is why it takes long time to reach from Oslo( Norway) to Bhavnagar(India).
One question for chetankjain and Qtk, I need your help. (Because you both are from India, If I am not wrong).
Did you paid some money to custom officer ?
If, Yes then what amount ?
And is it legal payment or to get the shipment we have to pay ?Thanks,
Rahul[/quote]
I have not received it. It got lost in transition - Never managed to cross Liege Euro Hub. I am not aware of TNT shipment and custom fees. Usually if its all customs duty paid I only have to pay 4% Octroi charges. This amount is not collected by DHL guys from the sender, so we would have to pay it. Not sure about TNT guys.
I think for you Octroi won't be there. Did you pay for your N8 sent from Nokia via DHL. Procedures should be similar.
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[quote author="stuk" date="1295279323"]Its lost to Tel Aviv?
[quote author="QtK" date="1295278697"]After following with TNT guys for the consignment for about a week. They finally agreed they have lost the consignment :([/quote]
[/quote]
No it was for India.
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I have received the package, I got two things inside package,
(1) Nokia C7
(2) Dino T-shirtIn order to receive the package, I had to pay the handling charges of TNT,
I had paid 10 EURO, It's nominal charge.Many thanks to DEVNET Team and Nokia.
Thanks,
Rahul -
[quote author="QtK" date="1295279179"] [quote author="qtrahul" date="1295070918"]Today, is 15-1-2011. I have not received the shipment, according to the tracking number ,I might receive it at 17-1-2011 (monday). I am from India, I live in small city in India, that is why it takes long time to reach from Oslo( Norway) to Bhavnagar(India). One question for chetankjain and Qtk, I need your help. (Because you both are from India, If I am not wrong). Did you paid some money to custom officer ? If, Yes then what amount ? And is it legal payment or to get the shipment we have to pay ? Thanks, Rahul [/quote] I have not received it. It got lost in transition - Never managed to cross Liege Euro Hub. I am not aware of TNT shipment and custom fees. Usually if its all customs duty paid I only have to pay 4% Octroi charges. This amount is not collected by DHL guys from the sender, so we would have to pay it. Not sure about TNT guys. I think for you Octroi won't be there. Did you pay for your N8 sent from Nokia via DHL. Procedures should be similar. [/quote]
Hi, QtK
I have received one N8 from Forum Nokia Yesterday.( Via DHL) In India.They (DHL) are not asking for money neigher Octroi nor handling charge.
While TNT is asking for the handling charge, but It's nominal charge.
Thanks,
Rahul -
[quote author="QtK" date="1295278697"]After following with TNT guys for the consignment for about a week. They finally agreed they have lost the consignment :([/quote]
We're on it. You would think they know how to ship stuff from A to B since that is their business... grmbl
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[quote author="paulo" date="1295274127"]I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :([/quote]
At least they agreed to not charge you anything... I will check on the shipment again tomorrow and see what the problem is this time.
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Thanks Alexandra, tomorrow, I will continue pushing for expedite the paperwork.
Paulo
[quote author="Alexandra" date="1295373659"][quote author="paulo" date="1295274127"]I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :([/quote]
At least they agreed to not charge you anything... I will check on the shipment again tomorrow and see what the problem is this time.[/quote]
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Charges back again, TNT Argentina is a joke, they don't know nothing about nothing, every day they say me something different, and don't show any willingness to solve problems.
As we say in Argentina, estoy meado por lo perros (I'm urinated by dogs) :(
[quote author="Alexandra" date="1295373659"][quote author="paulo" date="1295274127"]I continue dealing with customs and people of TNT, now finally my package is "Out for delivery " but, to a wrong direction, someone change the delivery address, but in TNT they don't know anything about it, today I talk with TNT and they will try to stop the shipment to the wrong address. Hope tomorrow they can solve all these problems to finally receive my gift. :([/quote]
At least they agreed to not charge you anything... I will check on the shipment again tomorrow and see what the problem is this time.[/quote]
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I got it!!! , Thanks Alexandra and DevNet Team
!http://realnorth.net/share/c7.jpg(My C7)!
