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QIFW maintenancetool uninstall not working from Windows Settings

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  • G Offline
    G Offline
    g1ennr
    wrote on last edited by
    #1

    In Windows 11 the installer I have built using QIFW's binarycreator (v4.8) won't uninstall the application when the "Uninstall" menu option is selected from Settings | Apps | Installed Apps. I see a two windows briefly flash onto the screen in quick succession. The first appears to be a CMD window and the second might be the maintenancetool, but it's hard to tell.

    In other scenarios maintenancetool behaves as expected. When launched from Control Panel | Add/Remove programs it launches with the "remove components" radio button checked. It also launches without error from a CMD window or from the File Explorer.

    Any ideas what could be going wrong? And how to diagnose the issue?

    G 1 Reply Last reply
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    • G g1ennr

      In Windows 11 the installer I have built using QIFW's binarycreator (v4.8) won't uninstall the application when the "Uninstall" menu option is selected from Settings | Apps | Installed Apps. I see a two windows briefly flash onto the screen in quick succession. The first appears to be a CMD window and the second might be the maintenancetool, but it's hard to tell.

      In other scenarios maintenancetool behaves as expected. When launched from Control Panel | Add/Remove programs it launches with the "remove components" radio button checked. It also launches without error from a CMD window or from the File Explorer.

      Any ideas what could be going wrong? And how to diagnose the issue?

      G Offline
      G Offline
      g1ennr
      wrote on last edited by
      #2

      Apparently this is expected behaviour.

      https://prod.support.services.microsoft.com/en-au/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98 says:

      "Note: Some apps can't be uninstalled from the Settings app right now. For help uninstalling these apps, follow the instructions to uninstall from Control Panel."

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      • G Offline
        G Offline
        g1ennr
        wrote on last edited by
        #3

        I notice that installers made using InstallShield don't have this issue so I made a minimal test using QIFW in case it was related to our customizations and that still has the issue.

        In QIFW is this something that I can fix in an installer script or will it require an update to QIFW?

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        • G Offline
          G Offline
          g1ennr
          wrote on last edited by
          #4

          https://bugreports.qt.io/browse/QTIFW-3330

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