Important: Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

Gerrit Registration - Unable to register email address



  • Re: Trying to contribute

    Just like others, I seem to have a problem with the Gerrit registration and my Email address.

    I have an qt.io account that works flawlessly otherwise. I can log into Gerrit with it (it shows the corect user name in the settings), but adding my email address to Gerrit fails: clicking the verification link in the email sent by Gerrit fails with the error message: Identity in use by another account.

    There shouldn't be another account with this email address though. Is there any way I can finish the registration/verification?



  • This seems like an issue for the Gerrit admin team. Create a task on bugreports.qt.io for the QTQAINFRA project, choose Gerrit as component. If you do not want to add you email address to the issue (which is probably a good idea to not do, as all issues are public by default and get picked up by a number of spiders), just state that your address will follow in a related email, then send an email from the account and refer to the Jira issue ID (e.g. QTQAINFRA-1234) in the subject and/or body. The recipient of this should be gerrit-admin@qt-project.org.

    Note: I'm aware there has been some issues with adding additional emails to gerrit users in the past, though the reason why completely escapes me right now. Thus it might be easily solvable, or it might be obstructed by some weird restriction.


  • Moderators

    @AndyS can you help?



  • This seems like an issue for the Gerrit admin team. Create a task on bugreports.qt.io for the QTQAINFRA project, choose Gerrit as component. If you do not want to add you email address to the issue (which is probably a good idea to not do, as all issues are public by default and get picked up by a number of spiders), just state that your address will follow in a related email, then send an email from the account and refer to the Jira issue ID (e.g. QTQAINFRA-1234) in the subject and/or body. The recipient of this should be gerrit-admin@qt-project.org.

    Note: I'm aware there has been some issues with adding additional emails to gerrit users in the past, though the reason why completely escapes me right now. Thus it might be easily solvable, or it might be obstructed by some weird restriction.



  • Thanks! Will do.


Log in to reply