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Forum Update on Monday, May 27th 2025

Release program doesn't work on windows7 and lower

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  • E Offline
    E Offline
    EgyptCat
    wrote on last edited by
    #1

    The build suit is Qt 5.13 and the release program runs well on Windows10. (I use windeployqt to package required dlls)

    But when I ran the .exe file on Windows7, it showed that it needed Qt5PrintSupport.dll

    I promise the program is all about GUI currently and I didn't import any modules that involve printing stuff. ( But note that the program imports an third-party text editor QScintilla ,I still can't figure out if there's something wrong with this. )

    Can anyone give a hand : ( I don't want the Qt5PrintSuport.dll call...

    artwawA Pablo J. RoginaP 2 Replies Last reply
    0
    • E EgyptCat

      The build suit is Qt 5.13 and the release program runs well on Windows10. (I use windeployqt to package required dlls)

      But when I ran the .exe file on Windows7, it showed that it needed Qt5PrintSupport.dll

      I promise the program is all about GUI currently and I didn't import any modules that involve printing stuff. ( But note that the program imports an third-party text editor QScintilla ,I still can't figure out if there's something wrong with this. )

      Can anyone give a hand : ( I don't want the Qt5PrintSuport.dll call...

      artwawA Offline
      artwawA Offline
      artwaw
      wrote on last edited by
      #2

      @EgyptCat Hi, can you post your .pro file please?

      For more information please re-read.

      Kind Regards,
      Artur

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      1
      • sierdzioS Offline
        sierdzioS Offline
        sierdzio
        Moderators
        wrote on last edited by
        #3

        Just add the Qt5PrintSupport.dll file to your bundle. It weights just 320 kB.

        (Z(:^

        1 Reply Last reply
        5
        • E EgyptCat

          The build suit is Qt 5.13 and the release program runs well on Windows10. (I use windeployqt to package required dlls)

          But when I ran the .exe file on Windows7, it showed that it needed Qt5PrintSupport.dll

          I promise the program is all about GUI currently and I didn't import any modules that involve printing stuff. ( But note that the program imports an third-party text editor QScintilla ,I still can't figure out if there's something wrong with this. )

          Can anyone give a hand : ( I don't want the Qt5PrintSuport.dll call...

          Pablo J. RoginaP Offline
          Pablo J. RoginaP Offline
          Pablo J. Rogina
          wrote on last edited by
          #4

          @EgyptCat I'd go as @sierdzio suggests, add the missing file and that's it.

          However, if you want to understand what's going on, you may want to use Dependency Walker tool to check why you need the additional file in the other OS.

          Upvote the answer(s) that helped you solve the issue
          Use "Topic Tools" button to mark your post as Solved
          Add screenshots via postimage.org
          Don't ask support requests via chat/PM. Please use the forum so others can benefit from the solution in the future

          1 Reply Last reply
          1
          • P Offline
            P Offline
            pauline4
            Banned
            wrote on last edited by
            #5
            This post is deleted!
            1 Reply Last reply
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