I had changed my email,but I found my forum account is a new, how can I find back my forum account.
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@Crawl.W-0 said in I had changed my email,but I found my forum account is a new, how can I find back my forum account.:
I tried to reset my original email‘s psw, but can't receive a authentication email. My username is Crawl.W, email is [EDIT: Email addressredacted --JKSH].
Hi, I've sent a password reset email to the address for your @Crawl.W account. If you still can't see it, check your junk/spam mail folder.
For security, I've also erased your email address from the post above.
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@Crawl.W-0 said in I had changed my email,but I found my forum account is a new, how can I find back my forum account.:
I had reset pwd successfully, but I still can not pass authentication. I had changed my email yesterday. Can I merge my two accounts?
I'll check with the system administrator. Thanks for your patience.
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@Crawl.W-0 said in I had changed my email,but I found my forum account is a new, how can I find back my forum account.:
@JKSH I look forward to hearing from you,lol.
Hmm... it looks like the sys admin is on leave until mid-July. Sorry for the wait!
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@Crawl.W-0 said in I had changed my email,but I found my forum account is a new, how can I find back my forum account.:
@JKSH Is he back?
I'll check.
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@Crawl-W-0 Sorry that it has taken so long, I have been informed how to do the change now so will get on it right after the update for you tomorrow (unless IT beat me to it before then).
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@crawl-w-0 said in I had changed my email,but I found my forum account is a new, how can I find back my forum account.:
@andys Ok, I'm so sorry to put you out.
It is not a problem and we really should have sorted this out sooner, fault is entirely on our side. I will try to do it in about 10 minutes, I will send you a PM with my email now so in case something goes wrong and you can't log in, then email me and let me know.