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Annoying problem with Qt Creator software after update

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  • K Offline
    K Offline
    Kris Revi
    wrote on 1 Dec 2024, 14:16 last edited by
    #6

    anyone have any idea?

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      Axel Spoerl
      Moderators
      wrote on 1 Dec 2024, 15:15 last edited by Axel Spoerl 12 Jan 2024, 15:15
      #7

      I guess the update has switched the license server from using a local file to checking the license online.
      Try qtlicd.exe --mode cli --log-level silly

      Software Engineer
      The Qt Company, Oslo

      K 1 Reply Last reply 1 Dec 2024, 15:29
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      • A Axel Spoerl
        1 Dec 2024, 15:15

        I guess the update has switched the license server from using a local file to checking the license online.
        Try qtlicd.exe --mode cli --log-level silly

        K Offline
        K Offline
        Kris Revi
        wrote on 1 Dec 2024, 15:29 last edited by
        #8

        @Axel-Spoerl said in Annoying problem with Qt Creator software after update:

        qtlicd.exe --mode cli --log-level silly

        where do i write this?

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        • A Offline
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          Axel Spoerl
          Moderators
          wrote on 1 Dec 2024, 15:38 last edited by
          #9

          On the command line. The executable is in your Qt installation directory under ...\Tools\LicenseService.
          My guess is that your internet connection / firewall doesn't allow the license server to call home.
          If the log output supports this assumption, you can set the environment variable QTLICD_LICENSE_IMPORT_PATH to your local license file.

          Software Engineer
          The Qt Company, Oslo

          K 1 Reply Last reply 1 Dec 2024, 15:43
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          • A Axel Spoerl
            1 Dec 2024, 15:38

            On the command line. The executable is in your Qt installation directory under ...\Tools\LicenseService.
            My guess is that your internet connection / firewall doesn't allow the license server to call home.
            If the log output supports this assumption, you can set the environment variable QTLICD_LICENSE_IMPORT_PATH to your local license file.

            K Offline
            K Offline
            Kris Revi
            wrote on 1 Dec 2024, 15:43 last edited by
            #10

            @Axel-Spoerl 397e475b-a710-431e-8c93-db5c55054d7b-image.png

            i have no "LicenseService"

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            • A Offline
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              Axel Spoerl
              Moderators
              wrote on 1 Dec 2024, 16:40 last edited by
              #11

              In Qt\LicenseService?

              Software Engineer
              The Qt Company, Oslo

              K 2 Replies Last reply 1 Dec 2024, 16:43
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              • A Axel Spoerl
                1 Dec 2024, 16:40

                In Qt\LicenseService?

                K Offline
                K Offline
                Kris Revi
                wrote on 1 Dec 2024, 16:43 last edited by
                #12

                @Axel-Spoerl 638d9937-72d8-4b35-a062-dcf38eef1337-image.png

                found it, what do i do here?

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                • A Axel Spoerl
                  1 Dec 2024, 16:40

                  In Qt\LicenseService?

                  K Offline
                  K Offline
                  Kris Revi
                  wrote on 1 Dec 2024, 20:58 last edited by
                  #13

                  @Axel-Spoerl there is no qtlicd.exe inside that folder

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                  • A Offline
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                    Axel Spoerl
                    Moderators
                    wrote on 1 Dec 2024, 21:15 last edited by Axel Spoerl 12 Feb 2024, 06:38
                    #14

                    That’s the license directory, not the one I asked you to look up.
                    Here it is on my PC:
                    c798e0ce-9102-4a87-b374-16c03c68070c-image.png

                    Software Engineer
                    The Qt Company, Oslo

                    K 1 Reply Last reply 2 Dec 2024, 16:25
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                    • A Axel Spoerl
                      1 Dec 2024, 21:15

                      That’s the license directory, not the one I asked you to look up.
                      Here it is on my PC:
                      c798e0ce-9102-4a87-b374-16c03c68070c-image.png

                      K Offline
                      K Offline
                      Kris Revi
                      wrote on 2 Dec 2024, 16:25 last edited by
                      #15

                      @Axel-Spoerl weird i dont have that folder...

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                      • A Offline
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                        Axel Spoerl
                        Moderators
                        wrote on 2 Dec 2024, 17:13 last edited by
                        #16

                        How have you installed Qt Creator then?

                        Software Engineer
                        The Qt Company, Oslo

                        K 2 Replies Last reply 2 Dec 2024, 17:16
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                        • A Axel Spoerl
                          2 Dec 2024, 17:13

                          How have you installed Qt Creator then?

                          K Offline
                          K Offline
                          Kris Revi
                          wrote on 2 Dec 2024, 17:16 last edited by
                          #17

                          @Axel-Spoerl Qt Online Installer for Windows (x64)

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                          • A Axel Spoerl
                            2 Dec 2024, 17:13

                            How have you installed Qt Creator then?

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                            K Offline
                            Kris Revi
                            wrote on 2 Dec 2024, 17:50 last edited by
                            #18

                            @Axel-Spoerl i uninstalled Qt and about to install it again but i dont see the "Licenses Manager Tools" in the installer

                            2fa5ecaf-f5db-4bee-b745-cda04f8b27f8-image.png

                            P 1 Reply Last reply 2 Dec 2024, 17:59
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                            • K Kris Revi
                              2 Dec 2024, 17:50

                              @Axel-Spoerl i uninstalled Qt and about to install it again but i dont see the "Licenses Manager Tools" in the installer

                              2fa5ecaf-f5db-4bee-b745-cda04f8b27f8-image.png

                              P Offline
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                              Pl45m4
                              wrote on 2 Dec 2024, 17:59 last edited by Pl45m4 12 Feb 2024, 18:02
                              #19

                              @Kris-Revi said in Annoying problem with Qt Creator software after update:

                              i uninstalled Qt and about to install it again but i dont see the "Licenses Manager Tools" in the installer

                              By default, Qt License Service is automatically installed as an on-demand service when you install any Qt or Quality Assurance product with Qt Online Installer.

                              However, sometimes you might need a different launching method for Qt License Service. In these cases, you can install Qt License Service manually. Manually installed Qt License Service can operate either as a system service, as an on-demand service, or as a user-space process.

                              ( https://doc.qt.io/qtlicenseserver/qls-how-to-install-service.html )

                              And... I mean... If you don't find it, it can't be stuck or the reason why your QtCreator isn't working properly, right?!


                              If debugging is the process of removing software bugs, then programming must be the process of putting them in.

                              ~E. W. Dijkstra

                              K 1 Reply Last reply 3 Dec 2024, 15:39
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                                cristian-adam
                                wrote on 3 Dec 2024, 14:06 last edited by
                                #20

                                Please do create a bug report at https://bugreports.qt.io/secure/CreateIssue.jspa?pid=10512

                                Don't be shy with the information, the more the merrier.

                                You can enable the Qt Creator's Screen Recording Plugin install ffmpeg and do a screen cast, and export as .mp4. You can have two Qt Creator instances, one for screen recording and the other for opening the project.

                                This way we can see how bad the things are 😅

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                                • P Pl45m4
                                  2 Dec 2024, 17:59

                                  @Kris-Revi said in Annoying problem with Qt Creator software after update:

                                  i uninstalled Qt and about to install it again but i dont see the "Licenses Manager Tools" in the installer

                                  By default, Qt License Service is automatically installed as an on-demand service when you install any Qt or Quality Assurance product with Qt Online Installer.

                                  However, sometimes you might need a different launching method for Qt License Service. In these cases, you can install Qt License Service manually. Manually installed Qt License Service can operate either as a system service, as an on-demand service, or as a user-space process.

                                  ( https://doc.qt.io/qtlicenseserver/qls-how-to-install-service.html )

                                  And... I mean... If you don't find it, it can't be stuck or the reason why your QtCreator isn't working properly, right?!

                                  K Offline
                                  K Offline
                                  Kris Revi
                                  wrote on 3 Dec 2024, 15:39 last edited by
                                  #21

                                  @Pl45m4 tried to install manually but failed!

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                                  • K Offline
                                    K Offline
                                    Kris Revi
                                    wrote on 4 Dec 2024, 12:13 last edited by
                                    #22

                                    i even did this

                                    See if you can set the environment variable in QtCreator:
                                    "QTC_USE_NAMEDLICENSE=1"

                                    but sadly nothing :(

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                                    • K Offline
                                      K Offline
                                      Kris Revi
                                      wrote on 4 Dec 2024, 13:34 last edited by
                                      #23

                                      had to upload the video -> https://streamable.com/oxeb11

                                      here you can see what i mean in action it happens constantly

                                      J C 2 Replies Last reply 4 Dec 2024, 13:46
                                      0
                                      • K Kris Revi
                                        4 Dec 2024, 13:34

                                        had to upload the video -> https://streamable.com/oxeb11

                                        here you can see what i mean in action it happens constantly

                                        J Offline
                                        J Offline
                                        JoeCFD
                                        wrote on 4 Dec 2024, 13:46 last edited by JoeCFD 12 Apr 2024, 13:48
                                        #24

                                        @Kris-Revi The funny thing is that I had the same problem with QtCreator 14 on Ubuntu 22.04. But the same issue is gone in QtCreator 15 on Ubuntu 22.04. I am wondering if Qt developers have done enough testing before any releases.

                                        K 1 Reply Last reply 4 Dec 2024, 13:55
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                                        • J JoeCFD
                                          4 Dec 2024, 13:46

                                          @Kris-Revi The funny thing is that I had the same problem with QtCreator 14 on Ubuntu 22.04. But the same issue is gone in QtCreator 15 on Ubuntu 22.04. I am wondering if Qt developers have done enough testing before any releases.

                                          K Offline
                                          K Offline
                                          Kris Revi
                                          wrote on 4 Dec 2024, 13:55 last edited by
                                          #25

                                          @JoeCFD if that is the case then....

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                                          2 Dec 2024, 16:25

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