Welcome to Qt Insight
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Welcome to Qt Insight. Please post here any issues, such as questions, suggestions, ideas, concerns related to Qt Insight in Qt Design Studio, Qt Insight Tracker library, Qt Insight backend or Qt Insight web console. Anyone can join the discussion, comment, and reply to the issues. Qt Insight team will be actively here to provide help as well.
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@Tino said in Welcome to Qt Insight:
Qt Insight.
I could not help laugh at the website.
Learn your customers. Yes, you read that right. We believe that in order to truly understand your customers, you need to learn them.
You learn a text, or subject. You understand your customers. Maybe you meant "Learn from your customers." ?
This one is a bit of a concern, though;
Stop worrying about GDPR compliance or how data is processed and stored. With Qt Insight, you own all your data and don’t need to use third-party cloud solutions to store critical or sensitive information.
This is a red-flag. GDPR is explicitly talking about the case of the app-owner using private user data. It makes clear that the data is owned by the end-customer. NOT the qt-customer. That's kind of the point of the law. The above sentence shows you misunderstand it at a conceptual level.
From wikipedia:
Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data
Additionally, your insight.qt,io site is used to create a token. Which your docs states an organization must use. There is no indication anywhere that a Qt-customer needs to set up a server. So, am I to conclude that the cloud storage you say doesn't exist is actually hosted by Qt and available under the insight.qt,io site? Maybe this is safe from GDPR, but certainly not for the line I copied from the webpage. Here is a longer read; https://piwik.pro/blog/how-will-gdpr-affect-your-web-analytics-tracking/
Bottom line is that if the qt-customer has accounts in their app, they likely can't use "insight" without asking the user explicitly for permission to do so. Please make that clear, don't be part of the problem.
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Hi @TomZ ,
and thanks for your feedback.
Our message is not that customers should ignore GDPR. Customers should always ask for consent when collecting personal data. We have tried to build the solution so that customers would have fewer worries with data privacy when they know that no 3rd party has access to it, and the data is already anonymized.
Qt Insight cloud is built so that all the end-user data is anonymized before it arrives to the customer tenant. And, that anonymized data is visible to the customer only. The Qt Company has no access to the data. The Qt Company sees only the total amount of user events, and this data will only be used for invoicing purposes when we go live. There will also be a private cloud version of the solution available which will be totally controlled by the customer, and the Qt Company won't even be able to see the number of events.
We will revise the text and make the message clearer.
