Known issues with Qt Forum

JonB

@AndyS
Now, you just went Quote, didn't you? And I do not get a notification for that either. But if you had gone Reply, I would have done.

Now, someone's signature does/used to say "Please press 'Reply', not 'Quote', so that I get notified". So the notification must be something to do with how it parses? This is why I have been asking whether just writing "@JonB ...." at the start, which seems to be popular atm for whatever reason, has ever worked or whether it's in the same category as "Quote" which I don't think has ever notified?

AndyS

@JonB But using quote does put your name at the top, can you screen shot your notification settings in the profile and send me it via PM?

Chris Kawa

I don't know if this was mentioned before, but one curious thing about the notifications is that I seem to be getting the right amount of the notification sounds and right about when the changes happen. It's just the notification icon and list that don't update.

AndyS

It has always been correct for me at least, but I noticed there is some difference if you are on the page already or something so the icon may not update as it counts as you already seeing it

Chris Kawa

I was on another page and got 4 sounds, then a popup on the lower right corner but no new notifications on the list or count on the icon. When I refreshed the page the icon still showed nothing but there was notification on the list (but not highlighed, as if I've already seen it), and when I clicked it it brought me to this topic and there were indeed 4 new posts I haven't seen.

AndyS

Its possibly related to the same unread issue then in that case, we are not sure why that happens but it does depend on the same process to update it so odds are that the cause is the same so once we are certain that is taken care of then we can see if the other issues are solved as a result.

aha_1980

@AndyS The latest status quo for me is, that I get notifications for upvotes and chat messages, but not at all when I'm mentioned.

So I may already missed some topics because after 3 or 4 other answers you likely miss the message that was directed to you.

Regards

kshegunov

Have you tried resetting the options in your profile? If I recall correctly I had that problem, but after deselecting, saving and reselecting and saving the notification preferences it sorted itself out. Worth a try ...

aha_1980

@kshegunov good hint. It seems that setting got disabled somehow. I swear it was working before - let's see :)

JonB

@kshegunov I have just tried complete reset on mine, we'll see if any improvement....

JKSH

I stopped receiving email notifications 2 days ago. I still receive (some? all?) web notifications.

SGaist

Did you try to disable and re-enable them ?

JKSH

@SGaist said in Known issues with Qt Forum:

Did you try to disable and re-enable them ?

I did ("None" -> "Save Changes" -> "Notification & Email" -> "Save Changes"), but I still didn't get an email for a thread that got a reply after that (https://forum.qt.io/topic/107356/ ).

I'll try to subscribe to a new thread and see what happens.

SGaist

Looks like I am also hit with the email issue...

JKSH

@SGaist said in Known issues with Qt Forum:

Looks like I am also hit with the email issue...

Seems to have started working again?

AndyS

Yeah, working now. Not sure what happened as there have been no changes lately. I will keep a closer eye on it (been swamped the last few days so not been able to monitor things closely)

SGaist

Indeed, I am again receiving emails.

On an unrelated subject, the forum list given under the "Mark as Read" button is strangely sorted. The International list used to be by alphabetical order. Now it's something else but what ? Maybe by Id and they have changed.

AndyS

On the favicon issue, I believe that I have found the cause now, we need to update a plugin (we have a fork of one) before I can say for sure, but hopefully in a day or so this will be 100% fixed.

AndyS

@SGaist said in Known issues with Qt Forum:

Indeed, I am again receiving emails.

On an unrelated subject, the forum list given under the "Mark as Read" button is strangely sorted. The International list used to be by alphabetical order. Now it's something else but what ? Maybe by Id and they have changed.

Probably by ID, I checked the order on NodeBB and that is also in none alphabetical order so at least thats not a problem specific to us for once :)

aha_1980

It seems the link function has changed too. All links not starting with http:// don't seem work. Probably they are threaded as internal links.

Example: www.qt.io vs. http://www.qt.io

Regards