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Delete Account

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  • I ijustwanttodeletemyaccount

    Hi,
    how can I delete my qt account? I can't find anything near https://account.qt.io/profile and even had to create an extra forum account (which I would also like deleted) just to ask this :/
    cheers

    tekojoT Offline
    tekojoT Offline
    tekojo
    wrote on last edited by
    #3

    Hi @ijustwanttodeletemyaccount
    On the profile page there is the link to contact support. (it says to change your email). Use that to ask for a delete.

    1 Reply Last reply
    2
    • D Offline
      D Offline
      deleted5
      wrote on last edited by
      #4

      hello,

      I am unable to locate the page you're referring to. Could you please provide a url ?

      Regards.

      1 Reply Last reply
      0
      • SGaistS Offline
        SGaistS Offline
        SGaist
        Lifetime Qt Champion
        wrote on last edited by
        #5

        https://account.qt.io/support/new_request

        Interested in AI ? www.idiap.ch
        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

        1 Reply Last reply
        1
        • D Offline
          D Offline
          deleted5
          wrote on last edited by
          #6

          hello,

          thank you for reply. Unfortunately, this URL redirects me to https://account.qt.io/qtaccount, which doesn't contain any mailto: field. There is, however, a link to the support center, which require a commercial license that I don't have.

          The Knowledge Base also confirms that I need to use the support center :

          How can I remove my Qt Account?
          Just contact us via Qt Account - Support Center and we will remove your Qt Account from use.

          Is there a way for a user without a commercial license to remove his account ?

          Regards.

          JKSHJ 1 Reply Last reply
          0
          • D deleted5

            hello,

            thank you for reply. Unfortunately, this URL redirects me to https://account.qt.io/qtaccount, which doesn't contain any mailto: field. There is, however, a link to the support center, which require a commercial license that I don't have.

            The Knowledge Base also confirms that I need to use the support center :

            How can I remove my Qt Account?
            Just contact us via Qt Account - Support Center and we will remove your Qt Account from use.

            Is there a way for a user without a commercial license to remove his account ?

            Regards.

            JKSHJ Offline
            JKSHJ Offline
            JKSH
            Moderators
            wrote on last edited by
            #7

            Hi @ijustwanttodeletethisaccount,

            At the bottom of https://account.qt.io/profile there's a line that says, "Need email change? Contact support." Where does that link take you?

            Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

            1 Reply Last reply
            2
            • D Offline
              D Offline
              deleted5
              wrote on last edited by
              #8

              Hello,

              Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
              As you can see, there's no line saying 'Need email change ? Contact support', but there is an option to change e-mail, which just leads to a form asking for the new e-mail address (and the password to authorize the change).

              A ctrl-f can't find 'need' either on the page. Am I missing something ?

              Cheers.

              0_1528223051044_Screenshot_20180605_201957.png

              JKSHJ 1 Reply Last reply
              1
              • D deleted5

                Hello,

                Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
                As you can see, there's no line saying 'Need email change ? Contact support', but there is an option to change e-mail, which just leads to a form asking for the new e-mail address (and the password to authorize the change).

                A ctrl-f can't find 'need' either on the page. Am I missing something ?

                Cheers.

                0_1528223051044_Screenshot_20180605_201957.png

                JKSHJ Offline
                JKSHJ Offline
                JKSH
                Moderators
                wrote on last edited by
                #9

                @ijustwanttodeletethisaccount said in Delete Account:

                Hello,

                Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
                As you can see, there's no line saying 'Need email change ? Contact support'

                Hmm... looks like the page is different for users with a license and users without. Here's mine:
                qt.io Profile Page

                @tekojo?

                Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                1 Reply Last reply
                3
                • tekojoT Offline
                  tekojoT Offline
                  tekojo
                  wrote on last edited by
                  #10

                  That's a surprise to me.

                  I asked the account admins what to do.

                  1 Reply Last reply
                  0
                  • tekojoT Offline
                    tekojoT Offline
                    tekojo
                    wrote on last edited by
                    #11

                    @ijustwanttodeletethisaccount
                    Contact qtaccount (at) qt.io to get the account deleted.
                    The link is really missing from the pages, and that needs to be fixed.

                    1 Reply Last reply
                    2
                    • D Offline
                      D Offline
                      deleted5
                      wrote on last edited by
                      #12

                      Will do. Thanks everyone for your time !

                      1 Reply Last reply
                      0

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