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How to stop Qt using evaluation license

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  • K koahnig

    @Paul-Thompson

    Since you have a commercial license you should be entitled to get commercial support. Did you ask there?

    Why are you using an old version of Qt? We have already Qt 5.8?
    When did you get the evaluation license? It still says 2015?

    P Offline
    P Offline
    Paul Thompson
    wrote on last edited by
    #3

    @koahnig Thanks for responding. I've also posted a support query. My experience is that user communities often provide accurate help quicker.

    It's a project that I've inherited. Upgrading Qt to the latest is high on my list, but in the meantime I have to maintain what is there without introducing extra risk. I got the evaluation license about two weeks ago. It's just for an old version, hence 2015 in the copyright notice, I guess.

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    • 6thC6 Offline
      6thC6 Offline
      6thC
      wrote on last edited by 6thC
      #4

      What about the license file in "C:\Users\[USERNAME]\AppData\Roaming\Qt\qtlicenses.ini"

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      • EddyE Offline
        EddyE Offline
        Eddy
        wrote on last edited by
        #5

        Hi,

        AFAIR The license key information should be in your Qt Account.
        Log in first and then you can see the status of everything you're entitled to.

        Did you hear from Qt support already?

        0_1495000509754_upload-21b1836b-3d3a-4347-9d25-2585f37a56fe

        Eddy

        Qt Certified Specialist
        www.edalsolutions.be

        P 1 Reply Last reply
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        • EddyE Eddy

          Hi,

          AFAIR The license key information should be in your Qt Account.
          Log in first and then you can see the status of everything you're entitled to.

          Did you hear from Qt support already?

          0_1495000509754_upload-21b1836b-3d3a-4347-9d25-2585f37a56fe

          Eddy

          P Offline
          P Offline
          Paul Thompson
          wrote on last edited by
          #6

          @Eddy Thanks for responding. I've checked the licenses I have on the website - they're as I expect. One evaluation and one perpetual. No word from support.

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          • 6thC6 6thC

            What about the license file in "C:\Users\[USERNAME]\AppData\Roaming\Qt\qtlicenses.ini"

            P Offline
            P Offline
            Paul Thompson
            wrote on last edited by
            #7

            @6thC Thanks for the idea. I don't have that directory or file, or anything similar-looking.

            6thC6 1 Reply Last reply
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            • P Offline
              P Offline
              Paul Thompson
              wrote on last edited by
              #8

              Following the support FAQ, I also deleted the registry key HKCU\Software\Digia\LicenseManager. This didn't solve it. Hopefully support will come through with something; I'm tearing what's left of my hair out here.

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              • P Paul Thompson

                @6thC Thanks for the idea. I don't have that directory or file, or anything similar-looking.

                6thC6 Offline
                6thC6 Offline
                6thC
                wrote on last edited by
                #9

                @Paul-Thompson AppData is a hidden directory by default...

                In windows explorer @ C:\Users\[USERNAME]\ ... Press ALT + V (View menu) then press HH (h key 2 times).

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                • 6thC6 6thC

                  @Paul-Thompson AppData is a hidden directory by default...

                  In windows explorer @ C:\Users\[USERNAME]\ ... Press ALT + V (View menu) then press HH (h key 2 times).

                  P Offline
                  P Offline
                  Paul Thompson
                  wrote on last edited by
                  #10

                  @6thC said in How to stop Qt using evaluation license:

                  @Paul-Thompson AppData is a hidden directory by default...

                  In windows explorer @ C:\Users\[USERNAME]\ ... Press ALT + V (View menu) then press HH (h key 2 times).

                  Thanks. I have hidden folders and files displayed already. That format of Qt license file came in with a later version of Qt than I have, I think.

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                  • 6thC6 Offline
                    6thC6 Offline
                    6thC
                    wrote on last edited by
                    #11

                    Oh I see. I'm using Qt Creator 4.2.2 and Qt 5.8

                    The format of qtlicenses.ini in the directory above is:

                    [License<LICENSE_NUMBER_HERE>]
                    Licensee=<LICENSED_NAME_HERE>
                    LicenseKeyExt=<QT4_KEY>
                    Qt5LicenseKey=<QT5_KEY>
                    

                    example:

                    [License1234567]
                    Licensee=Smith John
                    LicenseKeyExt=1234-123-123-123-12345-12345-1234
                    Qt5LicenseKey=123-123-123-123-12345-12345-1234
                    

                    I migrate from eval to Enterprise seamlessly. I'm using the online installer method though... I just have to sign in and have never worried about manually setting my license files etc...

                    P 1 Reply Last reply
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                    • 6thC6 6thC

                      Oh I see. I'm using Qt Creator 4.2.2 and Qt 5.8

                      The format of qtlicenses.ini in the directory above is:

                      [License<LICENSE_NUMBER_HERE>]
                      Licensee=<LICENSED_NAME_HERE>
                      LicenseKeyExt=<QT4_KEY>
                      Qt5LicenseKey=<QT5_KEY>
                      

                      example:

                      [License1234567]
                      Licensee=Smith John
                      LicenseKeyExt=1234-123-123-123-12345-12345-1234
                      Qt5LicenseKey=123-123-123-123-12345-12345-1234
                      

                      I migrate from eval to Enterprise seamlessly. I'm using the online installer method though... I just have to sign in and have never worried about manually setting my license files etc...

                      P Offline
                      P Offline
                      Paul Thompson
                      wrote on last edited by
                      #12

                      @6thC said in How to stop Qt using evaluation license:

                      Oh I see. I'm using Qt Creator 4.2.2 and Qt 5.8

                      The format of qtlicenses.ini in the directory above is:

                      [License<LICENSE_NUMBER_HERE>]
                      Licensee=<LICENSED_NAME_HERE>
                      LicenseKeyExt=<QT4_KEY>
                      Qt5LicenseKey=<QT5_KEY>
                      

                      example:

                      [License1234567]
                      Licensee=Smith John
                      LicenseKeyExt=1234-123-123-123-12345-12345-1234
                      Qt5LicenseKey=123-123-123-123-12345-12345-1234
                      

                      I migrate from eval to Enterprise seamlessly. I'm using the online installer method though... I just have to sign in and have never worried about manually setting my license files etc...

                      I envy you. I have installed 5.8.0 alongside for another purpose, but I'm stuck with the old tools and library for these other projects. For now! :-)

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                      • 6thC6 Offline
                        6thC6 Offline
                        6thC
                        wrote on last edited by
                        #13

                        Ah. Sorry. That's probably all the useful information I can provide.

                        Maybe someone running an older version / support can still help out with formats and where the license keys are at?

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                        • P Offline
                          P Offline
                          Paul Thompson
                          wrote on last edited by
                          #14

                          After working with a support tech, after various steps failed, I went to the last resort of uninstalling 5.4.1, clearing out the registry key and .qt-license again, and reinstalling. That seems to have done the trick.

                          Thanks for your help, everyone.

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