[Solved] My Gravatar does not appear

Eddy

Hi Stefan,

Obviously it took 7 days before my gravatar was updated and I see yours too now.

So for anyone else in the same situation, just be patient ;)

goetz

@Stefan: Hooray! Here it is! :-)

walteste

Jabadabdu :-)
But 7 days is quite long for an image to appear :-)
[quote author="Volker" date="1322682965"]@Stefan: Hooray! Here it is! :-)[/quote]

sierdzio

[quote author="Stefan Walter" date="1322712982"]Jabadabdu :-)
But 7 days is quite long for an image to appear :-)
[quote author="Volker" date="1322682965"]@Stefan: Hooray! Here it is! :-)[/quote]

[/quote]

Nothing visible here... has it vanished again?

walteste

Yes, it disappeared again. That is spooky!

goetz

[quote author="Stefan Walter" date="1322722359"]Yes, it disappeared again. That is spooky![/quote]

-No, it's here!-

EDIT:
The situation is more complex:

The gravatar is shown when calling the SSL secured linke at
https://developer.qt.nokia.com/forums/viewthread/11967/
gravatar URL is
https://secure.gravatar.com/avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=https://developer.qt.nokia.com/images/qtdn/gravatar_empty.png

The gravatar is missing when calling the standard HTTP without SSL at
http://developer.qt.nokia.com/forums/viewthread/11967/
gravatar URL is
http://www.gravatar.com/avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png

I suspect a problem with gravatar's site, as they return a wrong response on the non-SSL URL. Maybe some caching issue on their side?

sierdzio

[quote author="Volker" date="1322741834"]
[quote author="Stefan Walter" date="1322722359"]Yes, it disappeared again. That is spooky![/quote]

No, it's here![/quote]

I confirm.

What a curious case...

walteste

Then we have to lean back and wait that they will fix it... Or should we address it somewhere?

Eddy

Volker you are completely right (as usual ;) ! Thanks!

It's the https thingy

I also noticed that when you start from a https page and use a link from there, it stays always right.
So as a workaround I changed my bookmark in my browser and added the s to http and from now on the avatars are correct.

So no more
http://developer.qt.nokia.com
But use
https://developer.qt.nokia.com
As a starting bookmark

Thanks again.

[edit : unfortunately not all links work using https. Eg. When you click on the moderator badge you get http again, pity]

Eddy

I sent the following to the gravatar moderators.

bq. I don't know where to report bugs and hope someone will pick it up here.
But we encountered a problem on our forum have a look at that page which explains problems when using http instead of https. The problem occurs both when someone makes a new gravatar and also when one changes an existing one.

I hope they pick it up.

Smar

You need to force the image to refresh; some browsers keep images in cache as long as a month. The actual Gravatar url doesn’t change, so it might take some time before browser retries downloading of the picture.

I note thought that Gravatar has some issues too; simply forcing it to render the picture is few different sizes and letting it be safe and messing with the service makes it appear faster. I had fun time setting my avatar, now it’s visible everywhere... But I guess that’s purpose of Gravatar ;)

goetz

It is NOT a browser cache problem. You can easily check by running the query on a command line tool like curl. The output is

@
$ curl -v "http://www.gravatar.com/avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png"

About to connect() to www.gravatar.com port 80 (#0)
Trying 93.184.220.20... connected
Connected to www.gravatar.com (93.184.220.20) port 80 (#0)

GET /avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png HTTP/1.1
User-Agent: curl/7.19.7 (universal-apple-darwin10.0) libcurl/7.19.7 OpenSSL/0.9.8r zlib/1.2.3
Host: www.gravatar.com
Accept: /

< HTTP/1.1 302 Found
< Accept-Ranges: bytes
< Cache-Control: max-age=300
< Content-Type: text/html; charset=utf-8
< Date: Thu, 01 Dec 2011 17:13:13 GMT
< Expires: Thu, 01 Dec 2011 17:18:13 GMT
< Last-Modified: Wed, 11 Jan 1984 08:00:00 GMT
< Location: http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png
< Server: ECS (fra/D5AC)
< Source-Age: 0
< Via: 1.1 varnish
< X-Cache: 302-HIT
< X-Varnish: 101923234
< Content-Length: 0
<

Connection #0 to host www.gravatar.com left intact
Closing connection #0
@

Smar

Okay, maybe it was another service where that was the problem, then...

stemd

It seems that Gravatar stopped working on http, but is working on https.

That can be solved by Gravatar (working again on http URLs) or by Nokia (changing avatar code for "gravatars" to look at secure Gravatar server by default).

And in the mean time until somebody decides to correct it, we (users) can use https as default protocol. Not so bad (temporary) solution today with multi Mbps connections, I'm thankful that 14400 modems are long gone history ;)

Eddy

Thanks for your valuable information.

I've made "a bug report on Jira":https://bugreports.qt.nokia.com/browse/QTWEBSITE-330, so our friendly Trolls can pick it up.

walteste

My Gravatar appears now correctly.

Eddy

You're right.

Even http pages are shown correctly. I think Marius had fixed it. Good work!
In Jira he mentions a wrong default variable.

But the bugreport is still open for doing some testing I guess.

mgran

Gurudutt fixed it :) thanks for confirmation!

goetz

I can see it! I can see it! huzzaah :-)

Eddy

Thanks Gurudutt! well done.

@ Volker : the beginning of a new song?

I marked this topic as solved