[Solved] My Gravatar does not appear

walteste

Try to look at my profile page and take the image source. Put that in your browser and you will see that you get the default image. Now remove the default section of the URL and you will see my Avatar nicely.

mgran

Looks like this got sorted, did you figure out something or did gravatar just need some time to work?

walteste

Yes, just noticed that it works now. Someone must have done something, because to have it chached over days is not common.

Thanks for informing me :-)

[quote author="mariusg" date="1322560280"]Looks like this got sorted, did you figure out something or did gravatar just need some time to work?[/quote]

goetz

I still do not see a gravatar, neither on walteste's profile page nor besides his/her forum posts. Neither on Chrome, nor on Safari, nor on Camino. Looks like there's still something going wrong.

walteste

Interresting is, that i can see it in my profile, but not besides my forum posts.

[quote author="Volker" date="1322568357"]I still do not see a gravatar, neither on walteste's profile page nor besides his/her forum posts. Neither on Chrome, nor on Safari, nor on Camino. Looks like there's still something going wrong.[/quote]

Eddy

As far i can see the situation remains the same as Volker mentions.

It has nothing to do with clearing your cache. I tested it on a freshly installed ubuntu. IMO the problem must reside on the gravatar server. When i look there and do the check, my new gravatar is active, but on other web sites not (not only devnet).

goetz

@Stefan
Did you edit the rating of the gravatar to unlimited?

EDIT:
Did you try http://gravatar.com/site/check with the email used here on DevNet?

walteste

Hi Volker, yes, i rated it as G and when i use the check link, then i can see it 4 times correctly.

[quote author="Volker" date="1322576114"]@Stefan
Did you edit the rating of the gravatar to unlimited?

EDIT:
Did you try http://gravatar.com/site/check with the email used here on DevNet?[/quote]

Eddy

Hi Stefan,

Obviously it took 7 days before my gravatar was updated and I see yours too now.

So for anyone else in the same situation, just be patient ;)

goetz

@Stefan: Hooray! Here it is! :-)

walteste

Jabadabdu :-)
But 7 days is quite long for an image to appear :-)
[quote author="Volker" date="1322682965"]@Stefan: Hooray! Here it is! :-)[/quote]

sierdzio

[quote author="Stefan Walter" date="1322712982"]Jabadabdu :-)
But 7 days is quite long for an image to appear :-)
[quote author="Volker" date="1322682965"]@Stefan: Hooray! Here it is! :-)[/quote]

[/quote]

Nothing visible here... has it vanished again?

walteste

Yes, it disappeared again. That is spooky!

goetz

[quote author="Stefan Walter" date="1322722359"]Yes, it disappeared again. That is spooky![/quote]

-No, it's here!-

EDIT:
The situation is more complex:

The gravatar is shown when calling the SSL secured linke at
https://developer.qt.nokia.com/forums/viewthread/11967/
gravatar URL is
https://secure.gravatar.com/avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=https://developer.qt.nokia.com/images/qtdn/gravatar_empty.png

The gravatar is missing when calling the standard HTTP without SSL at
http://developer.qt.nokia.com/forums/viewthread/11967/
gravatar URL is
http://www.gravatar.com/avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png

I suspect a problem with gravatar's site, as they return a wrong response on the non-SSL URL. Maybe some caching issue on their side?

sierdzio

[quote author="Volker" date="1322741834"]
[quote author="Stefan Walter" date="1322722359"]Yes, it disappeared again. That is spooky![/quote]

No, it's here![/quote]

I confirm.

What a curious case...

walteste

Then we have to lean back and wait that they will fix it... Or should we address it somewhere?

Eddy

Volker you are completely right (as usual ;) ! Thanks!

It's the https thingy

I also noticed that when you start from a https page and use a link from there, it stays always right.
So as a workaround I changed my bookmark in my browser and added the s to http and from now on the avatars are correct.

So no more
http://developer.qt.nokia.com
But use
https://developer.qt.nokia.com
As a starting bookmark

Thanks again.

[edit : unfortunately not all links work using https. Eg. When you click on the moderator badge you get http again, pity]

Eddy

I sent the following to the gravatar moderators.

bq. I don't know where to report bugs and hope someone will pick it up here.
But we encountered a problem on our forum have a look at that page which explains problems when using http instead of https. The problem occurs both when someone makes a new gravatar and also when one changes an existing one.

I hope they pick it up.

Smar

You need to force the image to refresh; some browsers keep images in cache as long as a month. The actual Gravatar url doesn’t change, so it might take some time before browser retries downloading of the picture.

I note thought that Gravatar has some issues too; simply forcing it to render the picture is few different sizes and letting it be safe and messing with the service makes it appear faster. I had fun time setting my avatar, now it’s visible everywhere... But I guess that’s purpose of Gravatar ;)

goetz

It is NOT a browser cache problem. You can easily check by running the query on a command line tool like curl. The output is

@
$ curl -v "http://www.gravatar.com/avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png"

About to connect() to www.gravatar.com port 80 (#0)
Trying 93.184.220.20... connected
Connected to www.gravatar.com (93.184.220.20) port 80 (#0)

GET /avatar.php?gravatar_id=93fe6eb03daa9f497e9f8ff0b1fae5d4&size=48&default=http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png HTTP/1.1
User-Agent: curl/7.19.7 (universal-apple-darwin10.0) libcurl/7.19.7 OpenSSL/0.9.8r zlib/1.2.3
Host: www.gravatar.com
Accept: /

< HTTP/1.1 302 Found
< Accept-Ranges: bytes
< Cache-Control: max-age=300
< Content-Type: text/html; charset=utf-8
< Date: Thu, 01 Dec 2011 17:13:13 GMT
< Expires: Thu, 01 Dec 2011 17:18:13 GMT
< Last-Modified: Wed, 11 Jan 1984 08:00:00 GMT
< Location: http://developer.qt.nokia.com/images/qtdn/gravatar_empty.png
< Server: ECS (fra/D5AC)
< Source-Age: 0
< Via: 1.1 varnish
< X-Cache: 302-HIT
< X-Varnish: 101923234
< Content-Length: 0
<

Connection #0 to host www.gravatar.com left intact
Closing connection #0
@