[solved] Register using Chrome 'emails do not match'

xsacha · wrote on 2 Dec 2010, 02:58

I get a very odd bug when trying to register a DevNet account using Google Chrome on Windows 7.
At this link: http://developer.qt.nokia.com/member/register

When I click submit with valid information, I receive: "The provided emails do not match".
However, there is only one email field. So, do not match with what?

It works fine on Opera.

I hope this is the right place to mention this.

? This user is from outside of this forum · wrote on 2 Dec 2010, 04:20

can you also mention which version of chrome you are using

xsacha · wrote on 2 Dec 2010, 06:18

Google Chrome 9.0.587

It works on Google Chrome 7 & 8. However, in testing this it seems the CAPTCHA is completely ignored (on every browser?).

? This user is from outside of this forum · wrote on 2 Dec 2010, 06:50

chrome 9.0.587 might not be supported ... its the latest I guess ?

I'm on 7.0.517.44 and captcha works there ...
or switch to FF :)

xsacha · wrote on 2 Dec 2010, 07:52

Yeah I didn't realise I was on Chrome dev channel. So understandable.

But captcha definitely not working on any Chrome.

Type in whatever you want and it lets you make an account.

mgran · wrote on 2 Dec 2010, 10:28

[quote author="xsacha" date="1291276372"]Type in whatever you want and it lets you make an account.[/quote]

We will have a look, thanks!

mgran · wrote on 2 Dec 2010, 10:47

Trying to reproduce but failing, not getting past the reCAPTCHA unless I type in the correct words.

7.0.517.44 on Win 7
and
7.0.517.44 on Kubuntu

I'll try to get a 9.X as well.

xsacha · wrote on 2 Dec 2010, 10:55

reCaptcha: Kaheld Gui. ; Table Hoposes ; Apsche money
I entered "test" instead. I even tried leaving it blank -- this also works.

Result:
Thank You!

Your registration has been successfully completed.

You have just been sent an email containing membership activation instructions.

OS: Windows 7; Browser: Google Chrome 7.0.517.44, 8.0.522.210, Opera 10.63

xsacha · wrote on 3 Dec 2010, 03:42

Just a mention that as of today Google Chrome 8.0.552.215 is considered the 'Stable' version and Google Chrome 9 is now the 'Beta' version.
I think 9 has some issues due to its 'sandbox'.

Anyway, Captcha is definitely not working. Surprised it isn't reproducible.

mgran · wrote on 3 Dec 2010, 10:09

One of the developers could reproduce it, found the issue and deployed a fix.

Could you give it a shot to confirm? Preferably with a clean cache. :)

leokolln · wrote on 22 Jan 2011, 22:56

I don't know if it is assumed as solved, but i just tried to make an account and this problem happened to me.

The problem happens because the form input for the confirmation email is "hidden".
I had to use the element inspector, change its properties to text. With this i could inform my email, register and notify this bug!

I was using Chromium 8.0.552.237
Posting using Firefox because the "Post Reply" wasn't working on the Chromium (another bug).

mgran · wrote on 3 Feb 2011, 08:57

[quote author="leokolln" date="1295737009"]The problem happens because the form input for the confirmation email is "hidden".
I had to use the element inspector, change its properties to text. With this i could inform my email, register and notify this bug![/quote]

We have changed the way that part of the registration form works now. The error you had was because the JavaScript that fills in the confirmation field didn't execute for some reason. The new form handles this on the server side.